Dashboards and data are very cold, and transcripts can be a better way to glean what is really happening. They aren't as good as a human spending hours reading every single one, but they are at least a step in the right direction and they are finally possible with this new technology.
Yeah, it seems like it's probably an improvement? I guess the question is, do we use the transcripts to augment the dashboards (which seems good) or to replace the interviews (which seems bad). TBD, I suppose.
Dashboards and data are very cold, and transcripts can be a better way to glean what is really happening. They aren't as good as a human spending hours reading every single one, but they are at least a step in the right direction and they are finally possible with this new technology.
Yeah, it seems like it's probably an improvement? I guess the question is, do we use the transcripts to augment the dashboards (which seems good) or to replace the interviews (which seems bad). TBD, I suppose.