Please check the FAQs below to see if the question you have has been answered. If it hasn’t, please scroll to the bottom for contact info.
Below you will find answers to most of the questions we are asked. Topics include download codes, demo submissions, licensing, employment, internships, A&R, scams etc.
faq
Are you hiring?
Click here to see if we have any open positions. If we do, they would only be in our London or NYC offices. www.beggars.com/jobs
Do you offer internships/work experience?
Keep an eye on our jobs page for occasional opportunities. www.beggars.com/jobs
What is the status of my order?
If you are inquiring about the status of something you ordered from one of our labels, please follow these instructions.
In NORTH AMERICA, please email [email protected] with your order # in the subject.
OUTSIDE OF NORTH AMERICA, please email [email protected]
I can’t seem to redeem my download coupon. Please help!
Please be aware that the Beggars Group vinyl download codes have been discontinued. Due to a very low redemption rate, we stopped including the coupons years ago and we are no longer able to provide a download. Sorry about that.
I bought a LP/CD at a store and it’s defective. Can you help me?
We highly recommend returning the item to the store you purchased it from.
Can you sign my band? Can I send you my demo?
Beggars Group as a whole/parent company, does not accept demo submissions. We have several labels under the Beggars Group umbrella and each label has their own A&R teams. 4AD, Matador, XL and Young do not accept unsolicited demos. Rough Trade accepts submissions. Please send links only – no attachments. Also please be sure to read the next Q about A&R scams.
Rough Trade: Send demos to [email protected]
Someone from one of your labels reached out to me randomly on Instagram/tiktok/facebook/twitter/discord and said they like my music and want to sign me. IS THIS REAL?
Please beware of scams from people purporting to work for us, have access to our staff and manage our studio spaces. We would never ask anyone to pay money to submit music or to work with us. We would never sign someone without meeting them in person. We would never ask you to meet at a hotel with your passport. We would never ask for money to “defray costs”. Signing with a label involves lawyers. In general, don’t ever sign a binding contract without consulting a lawyer. In short, if something sounds too good to be true, it probably is, especially if they are writing from a non-company email address…something like madelinexlrecordings.management AT hotmail.com. We don’t know who Madeline Hall-Jenkins is. We have no affiliation with Empire Distribution. You can report any scams to the FBI’s Internet Crime Complaint Center (IC3) at www.ic3.gov
Please forward any solicitations of this sort to [email protected]
Google “A&R scams” if you want to read more about this.
I would like to use one of your artists music in my movie/commercial/student film/tv show/video game. How can I do that?
Please send an email to [email protected] to begin the process to license the master recording rights. In addition to obtaining a master use license from us, you are also required to obtain a synchronization license from the publisher of the song before using it in your project. Publisher information for a song can generally be found by doing a title search on ASCAP.com or BMI.com.
I just opened a store. How do I get stock?
It depends what country you are in.
USA: You have a couple of options.
• You could open an account with our distributor, RedEye, and have the option to get stock from us, and many other fine independent labels.
• You could open a direct account with us via our Sales Reps at Matador Direct
UK/EU: please email [email protected] for information
REST OF THE WORLD: please contact us directly to discuss your options [email protected]
Why did you issue me a takedown notice?
Where Beggars has licensed the UGC platform, as a general rule Beggars permits the non-commercial usage of the group’s recordings in non-commercial User Generated Content on such licensed platforms, subject to Beggars being able to claim its rights in the UGC on the relevant platform and subject to any concerns our artists may have.
When you use music in user-generated content, your upload can be subject to monetization claims. This means that the rights holders have the right to claim their rights in your uploads and get paid revenue generated by ads served against your upload. If these claims are disputed by you when you do not have the rights then it could end up with the piece of UGC being taken down.
Beggars reserves the right to apply a block policy on selected tracks and/or issue a DMCA takedown notice if you have failed to obtain an appropriate licence and / or claim ownership of any rights that we manage.
Some common misconceptions we see are:
- When buying a song or an album, you’re gaining access to listen to those recordings but no rights over the master are passed on to you as a user.
- Fair Use is a specific legal term that applies to some specific use cases, including music in your video is most commonly not Fair Use, we recommend taking legal advice before claiming that your UGC is covered under Fair Use policies
If you have any queries about claims on your UGC please contact [email protected] and we will try to assist
Wait! You didn’t answer my question.
Sorry! Please email [email protected] and we will do our best.