Increase Stability In Your Organization
Our team of dedicated experts is committed to delivering unparalleled support tailored to your unique needs.
STAEDEAN Care Plans
Each business is unique and requires a level of support that meets its specific needs. Because STAEDEAN recognizes this, we offer a choice of support plans that suit the requirements and budgets of our customers.
| Essential Plan | Premium Plan | |
|---|---|---|
| Foundational support | ||
| Major releases, updates | ||
| Access to support portal | ||
| Access to existing fixes | ||
| Support tickets allocated | ||
| Direct-response support | ||
| Hotline support | ||
| Hotfix To-Increase | ||
| Proactive support | ||
| SLA reporting | ||
| Support Management | ||
| Advisory hours | ||
| Extended support | ||
| Multi region support | ||
| Customization support | Optional | |
| Extended hours – 16/5 | Optional | Optional |
| Extended hours 24/7 (severity 1 only) | Optional | Optional |
Do you want to reach the peak of business excellence?
At STAEDEAN, we don’t just offer software, we provide last mile solutions for the Microsoft ecosystem to peak your business performance.
- Embedded Solutions
- Deep Domain Expertise
- Customer-centricity