FAQs

Frequently Asked Questions

  • ATM +-

    For your convenience, ATMs are available next to the Coca-Cola Roxy on Battery Avenue and next to Cru Food & Wine Bar on Battery Walk.

  • Parking Garage Clearance +-

    What is the clearance height of the parking garages?

    Orange Parking Deck: 8’2″
    Green Parking Deck: 7’2″
    Yellow Parking Deck P1: 8’2″
    Yellow Parking Deck P2:  7’2″
    Red Parking Deck P2/P3: 8’2″
    Red Parking Deck P1/P4: 7’2″
    Silver Parking Deck: 7’2″
    Delta Parking Deck: 7’2″

  • Lockers +-

    Droplocker Locker Rentals at The Battery Atlanta
    Located across the street from First Base Gate.

    How It Works 

    1. Scan the Droplocker QR Code on the locker to get started. No app download required for iPhone users via App Clip.
    2. Register with your phone number and enter the verification code. Didn’t get a code? Request a new one in the Droplocker app  
    3. Enable Bluetooth & Location so the app can connect to nearby lockers. Location Services & Bluetooth must remain enabled to open lockers. Lockers are available only on U.S.-based devices. 
    4. Choose a locker size that fits your items. 
    5. Open your locker via the app, store your items, and close the door. Can’t find lockers? Refresh your GPS or restart the app. This may take 30-60 seconds.  
    6. Ready to go? Pay via Apple Pay, Google Pay, or enter a credit card. Click “Open Locker” to open the locker and collect your items. Charges occur only when items are successfully retrieved.  


    Accessing Your Items
     

    • Return anytime during your rental period
    • Open your locker through the Droplocker app  
    • Remove items and end your session when finishedLocker won’t open? Start a new session or try again through the app 


    Locker Sizes & Pricing 
    Multiple locker sizes available. 

    • Small Locker: $10
    • Medium Locker: $12
    • Large Locker: $15 


    Rental Timing & Payment
     

    • Lockers are available for up to 24 hours per rental 
    • You’ll add payment when you access your locker for pickup 
    • Accepted payment methods: Credit card, Apple Pay, and Google Pay.  
    • You’ll be charged the flat rate shown at the start of your rental.When accessing your items for the first time, you will be prompted to enter payment information.  


    Helpful Tips: 
     

    • Share access with friends or family so they can pick up items for you 
    • Add or remove items anytime during your rental session  
  • Bike Parking +-

    Bike racks can be found in front of Coca-Cola Roxy along Battery Avenue near the parallel parking spots between Orange deck and 1st base (near Hank Aaron Way). Two (2) additional racks can be found near the pavilion depot area

  • EV Chargers +-

    A limited number of EV chargers are offered in each of The Battery Atlanta decks featuring contactless payment.

     

    Electric Vehicle (EV) Charging Stations

    FLASH charging stations are available in the following public parking decks:

    • Battery Red Deck: 9 EV charging stations
    • Battery Green Deck: 2 EV charging stations
    • Battery Purple Deck: 2 EV charging stations

    Additional stations can be found in our office parking decks. These decks are limited to parking permit holders on gamedays.

    • Battery Orange Deck: 4 EV charging stations
    • Battery Silver Deck: 7 EV charging stations
  • Safety +-

    If I see something that I think is unsafe, where do I go or who do I call?

    Our new Command Center, located at The Dugout on Heritage Court, is designed to help keep The Battery Atlanta safe, welcoming, and game-day ready, our team is always on watch so you can focus on the fun.

    If you see something, say something — report any incidents directly to our team at (404) 614-2110.

    VIEW OUR CODE OF CONDUCT

  • Filming / Photography +-

    Guests are welcome to take photographs for their personal use and enjoyment. Photography for commercial use, organized photography sessions for personal or commercial use, video and audio recording, and drone footage requires a license agreement and booking fee.

    Same day permissions are not granted, please allow at least one full week to complete the required documents when requesting your photo shoot. Contact our marketing department at BatteryInfo@braves.com to check availability.

  • Giftcards +-

    While we do not currently offer this service, many of our retailers and restaurants have Giftcards and would be happy to assist you.

  • Hours +-

    Monday through Saturday: 10am – 9:30pm
    and
    Sunday: 11am – 8pm.

    Please check with the individual restaurant or retailer for specific hours as they are subject to vary.

  • Lost and Found +-

    Lost and Found is located at The Battery Atlanta Security Command Center and can be reached by calling (404) 614-2110.

    Truist Park Lost and Found information can be found at braves.com/lostandfound

  • Open Container Policy +-

    Alcohol is available for sale from vendors throughout the property. The Battery Atlanta’s open container policy allows for up to two clear plastic cups with beverage per person at any time, and proper ID is required for any vendor serving alcohol. Outside alcoholic beverages are not allowed on property and purchased alcohol cannot leave the property.
    Please review the complete Open Container policy at batteryatl.com/policies

  • Pets +-

    Well-behaved four-legged friends are permitted, please keep your four-legged friends on a leash at all times. Several restaurants and retailers permit pets, please check with each store or restaurant you are visiting to make sure you understand their individual policies.

    Pets must use designated bathroom areas, and owners are responsible for cleaning up after their four-legged friends.

  • Skateboards, Scooters (Manual and Electric), and Motorized Personal Vehicles (Segways, hoverboards) +-

    The Battery Atlanta does not permit skating, board riding, bicycling and motorized personal vehicles on sidewalks and through the restricted areas (such as pedestrian areas including Battery Walk and The Plaza).

  • Smoking / Vaping +-

    The Battery Atlanta is a tobacco and vape free property. Smoking and/or Vaping is not permitted anywhere throughout the public spaces.

  • Solicitation +-

    The Battery Atlanta is private property and does not permit any unauthorized distribution of materials, demonstrations, interviews, taking professional photos, videos or audio recordings on property.

  • The Splash Pad +-

    The Splash Pad is operational daily beginning at 9 a.m. through closing. There are occasions when the Splash Pad is off due to planned activities in the general area (Gamedays, Large Scale Events) or periodic maintenance. Please observe rules of use posted near the fountains.

    Click for more information

  • Rideshare & Charter Bus Pickup/Drop Off +-

    There is one rideshare zone that services Truist Park and The Battery Atlanta. The rideshare zone is located along Windy Ridge and allows easy pick-up and drop-off access.

  • Stay Up to Date +-

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