About Back-Up Care
Family care emergencies can disrupt your whole day. Bright Horizons Back-Up Care™, a benefit available to you if offered by your employer, can give you peace of mind, providing replacement care when regular arrangements...
Family care emergencies can disrupt your whole day. Bright Horizons Back-Up Care™, a benefit available to you if offered by your employer, can give you peace of mind, providing replacement care when regular arrangements fall through.
Now the program is in the palm of your hand! As a user of Bright Horizons Back-Up Care, you can conveniently schedule care right from your mobile device with the Back-Up Care app. Whether your regular caregiver calls in sick, your child has a school holiday, or you’re transitioning back to work from parental leave, the Back-Up Care app is your easy, time-saving solution to managing family care challenges while on the go.
You can use the Back-Up Care app to:
• Sign up for your benefit (to get started, you just need your employer’s username and password)
• Submit a new request for back-up care
• Request previously used caregivers
• View details of existing reservations
• Receive notifications when reservations are confirmed
• Quickly create new reservations by copying past reservations
• Find nearby centers and view each location on a map
• Add confirmed reservations to your device’s calendar
• Get details about your benefit offering
*Please note: Your employer must participate in Bright Horizons Back-Up Care in order to use this app. Not all employers who participate allow the use of this app. Please contact your human resources department for information on benefit availability.
Previous Versions
Here you can find the changelog of Back-Up Care since it was posted on our website on 2019-08-23 12:04:34.
The latest version is 24.5.1 and it was updated on 2026-06-17 05:49:12. See below the changes in each version.
Back-Up Care version 24.5.1
Updated At: 2026-06-09
Changes: This release includes minor tweaks and small bug fixes to enhance stability and performance.
Back-Up Care version 23.0.1
Updated At: 2024-06-19
Changes: This release introduces new privacy enhancements and a more robust app architecture under the hood
Back-Up Care version 22.5.1
Updated At: 2024-01-25
Changes: This release introduces a new Back-Up Care mobile app messaging feature:
* You can now message with your In-home caregiver from within the app!
* Maintain reliable, secure, and transparent communication.
* Plan logistics beforehand or connect throughout your care session.
* Participation subject to your employer's Back-up Care program.
Back-Up Care version 21.6.5
Updated At: 2021-10-29
Changes: This release includes a new header design with an improved logout flow and type scale updates to ensure components are more responsive and easier to read on small devices.
Back-Up Care version 21.6.2
Updated At: 2021-09-03
Changes: Bright Horizons is now supporting special programs in its Back-Up Care Mobile app. A special program is an additional back-up care program that provides benefits to users who meet certain criteria. An example is the “Return-to-Work" program, which provides new parents with additional back-up care days after the birth or adoption of a new child.
Back-Up Care version 21.5.1
Updated At: 2021-05-03
Changes: We’re happy to introduce a more streamlined way to view your reservations.
Say goodbye to a long list of dates. Instead, you’ll see reservation cards with the most important info visible at a glance. Tap into the card for details on individual care sessions, or scan the summary to get what you need fast!
Back-Up Care version 21.2.11
Updated At: 2020-10-16
Changes: At Bright Horizons, we update our Back-Up Care mobile application as often as possible to provide the best experience! We have listened to your feedback and have added the following:
. Updated welcome and login screens to be more intuitive
. A few small enhancements behind the scenes to ensure optimal stability
Back-Up Care version 21.2.7
Updated At: 2020-08-07
Changes: At Bright Horizons, we update our Back-Up Care mobile application as often as possible to provide the best experience! We have listened to your feedback and have added the following:
. Updated welcome and login screens to be more intuitive
. A redesigned face ID/touch ID login to be more efficient
. A few small enhancements behind the scenes to ensure optimal stability
Back-Up Care version 21.2.4
Updated At: 2020-05-06
Changes: This release includes minor tweaks and small bug fixes to enhance stability and performance. Now, users can make crisis care reservation in one step along with submission of reimbursement form.
Back-Up Care version 21.1.4
Updated At: 2020-04-15
Changes: This release includes minor tweaks and small bug fixes to enhance stability and performance. As always, if you need assistance, feel free to speak with one of our care consultants 24/7/365 at 877-BH-CARES (877-242-2737).
Disclaimer
Official Google Play Link
We do not host Back-Up Care on our servers. We did not scan it for viruses, adware, spyware or other type of malware. This app is hosted by Google and passed their terms and conditions to be listed there. We recommend caution when installing it.
The Google Play link for Back-Up Care is provided to you by apps112.com without any warranties, representations or guarantees of any kind, so access it at your own risk.
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