Case Management
Case Management
Orchestrate Processes, Unify Data, and Drive Outcomes through Advanced Automation and AI
Effective management of dynamic business processes – whether in healthcare, insurance, public services, or corporate administration – is critical for operational efficiency and customer satisfaction. The ability to seamlessly track the entire lifecycle of a case, analyze unstructured information, and visualize complex dependencies defines the success of modern enterprises.
We leverage deep expertise in creating secure, scalable ecosystems featuring BPMN & CMMN engines. Our solutions ensure end-to-end transparency, seamless collaboration, and the transformation of heterogeneous data into strategic insights. By applying NLP, Computer Vision, and Graph Analytics, we empower organizations to handle massive workflows, detect patterns, and significantly reduce time-to-resolution.
ANYCASE
Intelligent Platform for Case Management and Workflow Orchestration
ANYCASE is a comprehensive ecosystem designed to digitize, route, and resolve complex cases across multiple industries. It consolidates structured data (profiles, assets) and unstructured content (documents, emails, audio, video) into a unified Case File.
The platform utilizes advanced AI agents to automate routine tasks – from OCR and data extraction in images or scanned forms to speech-to-text and audio transcription. ANYCASE goes beyond simple records management by deploying knowledge graph visualization to map connections between stakeholders, tasks, and events, providing a complete 360-degree view of every case.
Built on a robust Low-Code / No-Code framework, ANYCASE allows users to configure business scenarios, generate analytic reports, and manage document templates with AI-driven text generation. It ensures compliance through granular access control, secure internal communication, and immutable audit logs.
Areas of use
Insurance & Banking
End-to-end claims processing, underwriting workflows, anti-money laundering (AML) checks, and risk assessment profiling using graph analytics to detect fraud patterns.
Healthcare & Pharma
Patient case management, clinical trial data organization, digitized medical records processing, and coordination of care pathways between departments.
Public Services & GovTech
Citizen service delivery (G2C), registry management, administrative appeals handling, and automated document processing to reduce bureaucratic latency.
Justice & Law Enforcement
Digitization of criminal investigations, Mutual Legal Assistance (MLA) requests, orchestrating inspections, licensing procedures, compliance monitoring.
Corporate Services
Employee onboarding/offboarding, internal grievance handling, due diligence, background checks, KYC, legal matter management, and contract lifecycle automation.
Customer Service & Support
Complex complaint resolution, multi-channel ticket management, and service quality monitoring with AI-based sentiment analysis.
ANYCASE ensures high-grade information security and can be deployed as a private cloud or on-premise solution. The system supports flexible API integrations with ERP/CRM systems and can be trained on client-specific knowledge bases for maximum relevance.
Key Capabilities
AI-Driven Analysis: Automatic entity extraction, content summarization, and an interactive AI-Chat Agent for querying case details and knowledge bases.
Visual Intelligence: Graph link analysis and geospatial mapping to visualize complex dependencies between people, organizations, documents, and events.
Process Automation: Auto-distribution of tasks, smart routing based on team workload, and seamless integration with external databases.
No-Code Reporting: A visual constructor to design custom templates of any complexity, embed dynamic diagrams, and generate downloadable analytics.
Our AI Solutions
Save time on development and use our expertise, we will implement ready-made tested software or build your project using it. Explore our ready-to-use enterprise AI solutions for high-value use cases.
Avril
Automatic Voice Recognition, Interpretation and Layout
Covie
Computer vision engine
Diana
Document Intelligence and Analytics
Magdi
Mapping and Geospatial Data Intelligence
Sivia
Stream, Image and Video Intelligent Analytics
Why Choose Us
At Aurelis Software, we transform advanced technology into quality and efficiency in the private and public sectors.
As a responsible developer and service provider, we have a responsibility to ensure that our endeavors meet ethical standards and strive to make a difference that matters.
We are driven by innovation, introducing transformative methods of solving business problems with the help of AI for our clients.