We use precise time-tracking software to log every minute spent on your account. Whether it’s a 15-minute technical fix or a 45-minute strategy call, we deduct only the actual time used. You will receive a transparent breakdown of how your hours were applied.

No. Your purchased hours remain in your "bank" until they are fully utilized. This makes the hourly option an excellent choice for a flexible retainer—buy the time now and use it whenever a priority arises.

You’ll be directed to a post-purchase form.

• If you have an immediate request: Fill it out so we can get started right away.

• If you're adding time to an existing project: You can skip the form; we’ll automatically credit the hours to your current work.

• If you're buying in advance: Simply close the page. Your hours will be waiting for you.

Yes! You can split your time across Strategy, Technical Support, and Design. For example, you could use 30 minutes for a strategy consultation and the remaining 30 minutes for a design.

We will notify you. Since this is a self-service model, you can hop back into the portal at any time to purchase additional blocks of time to keep your projects moving without interruption.

Because every request is unique—ranging from a quick technical fix to a complex design project—we provide estimated timelines rather than fixed deadlines. Once we review your request, we’ll give you a projected window for completion based on our current queue and the complexity of the task.

Yes. We are committed to getting it right. We provide revisions at no additional charge until the final version is published or approved.

Our goal is to stay within the initial estimated hours. However, if a request evolves or exceeds the initial scope agreement (e.g., adding new features or major structural changes mid-stream), those additional hours will be subject to charge. We will always communicate with you if we see a project trending toward needing more time so there are no surprises.

In short: You control the budget, and we provide the estimate.

Think of your purchase as a "time bank." You can buy as many hours as you’d like and assign them to various tasks—like a 60-minute strategy session followed by a small design project.

• The Process: Once you submit a request with all the details, we will provide an estimate of how much time we think it will take. This helps us ensure your "bank" is sufficiently funded before we dive in.

• The Limit: We work up until your purchased time is exhausted. If a project is more complex than initially thought, we will pause and notify you before moving forward so you can decide whether to add more time.

• The Benefit: We only use what we need. If you buy 3 hours for a task that only takes 45 minutes, the remaining 2 hours and 15 minutes stay in your account for your next request.

Pro Tip: Providing as much detail as possible in your initial request helps us give you a highly accurate estimate so you can feel confident that your purchased hours will cover the job.

We’re big on communication. If you have 2 hours left and send over a request that looks like a 5-hour job, we’ll flag it immediately. We want you to feel confident that when you hit "purchase," your immediate needs are covered.

To give you an idea of how much we can accomplish, here is how a single 1-hour block ($100) might be utilized for a common request like a New Booking Page:

• Page Creation & SEO: Building the layout and adding meta data for search engines (15 mins)

• Calendar Configuration: Setting up your availability, buffer times, and sync settings (15 mins)

• Integration: Embedding the live calendar onto your new page and styling it to match (10 mins)

• Automations: Configuring the "Thank You" redirect and email notifications (10 mins)

• Quality Assurance: Running a live test to ensure the lead flows into your system perfectly (10 mins)

• Total Time: 60 Minutes. In just one hour, you’ve gone from having no way to book clients to a fully automated system.

If you have a specific goal—like the booking page example above—but aren't sure if it's a 1-hour or 3-hour job, just reach out with the details. We’ll provide an honest estimate based on our experience. If you over-purchase, don't worry—the extra time stays in your account for your next small update or quick question.

Yes! If you find yourself purchasing hourly blocks frequently, our monthly plans offer better predictability and value. We have two main options depending on your workflow:

The Booster Plan ($397/mo): Perfect for the "DIY-er" who handles most of their own business but needs a professional safety net. This includes up to 4 tasks per month. It’s the ideal way to offload those advanced or time-consuming technical tasks so you can stay focused on your vision.

The Pro Plan ($970/mo): Our most popular "Done-For-You" option. This plan includes unlimited tasks (worked on one at a time). It’s like having a dedicated strategy, design, and tech team on staff without the hourly overhead.

On our subscription plans (Booster & Pro), a "Task" is any single request that takes up to 5 hours to complete.

Examples of a single task:

• Building a full automated booking page (SEO, calendar, and notifications).

• Setting up a new email marketing sequence.

• Designing a high-converting lead magnet.

Anything estimated to take more than 6 hours is considered a "Project." For those, we’ll work with you to break it down into smaller tasks or discuss a separate project rate.

1. Hourly Support ($100/hr)

Best for: One-off fixes, quick strategy sessions, or small design updates.

• The Vibe: "I have a specific problem I need solved right now."

• Capacity: You buy exactly what you need.

• Flexibility: Use your hours for anything—from a 15-minute tech fix to a 60-minute deep dive. Remaining time stays in your "bank."

2. The Booster Plan ($397/mo)

Best for: The DIY-er who handles their own business but needs a professional "safety net."

• The Vibe: "I do most of the work, but I want an expert to handle the complex or time-consuming stuff."

• Capacity: Up to 4 tasks per month.

• Task Limit: Each task covers up to 5 hours of work.

• Strategy: You can use one of your 4 monthly tasks as a 60-minute strategy call if you need expert guidance that month.

3. The Pro Plan ($970/mo)

Best for: Businesses in growth mode that need an ongoing "Done-For-You" team.

• The Vibe: "I want to offload my tech and design so I can focus entirely on my clients."

• Strategy Bonus: Includes up to four 60-minute strategy sessions every month. These are completely optional and do not "bank" or roll over—they are there for you to stay aligned and scale.

• Capacity: Unlimited tasks, worked on one at a time.

• Task Limit: Each task covers up to 5 hours of work. If a request is larger, we’ll hop on a call to discuss it as a "Project."