Cookie and Privacy Policy

Last Updated: March 13, 2026

This Cookie and Privacy Policy explains how lotus365.com (“lotus365”, “we”, “us”, or “our”) collects, uses, discloses, and protects information when you visit or use our website, services, and any related pages (collectively, the “Site”). We are committed to transparency and safeguarding your privacy.

1. Cookie Policy

1.1 What Are Cookies?

Cookies are small text files placed on your device (computer, tablet, smartphone) when you visit a website. They help the site recognize your device, remember your preferences, and improve your overall experience. Cookies cannot access information stored elsewhere on your device.

1.2 How We Use Cookies

We use first-party and (where enabled) third-party cookies for the following purposes:

• Strictly Necessary Cookies – essential to make the Site work (e.g., page navigation, security, session management). The Site cannot function properly without these.
• Performance & Analytics Cookies – help us understand how visitors use the Site (e.g., pages viewed, time on site) so we can improve content and performance.
• Functionality Cookies – remember choices (e.g., language, region) to provide more personalized features.
• Advertising & Targeting Cookies – (if enabled) record your visit to the Site, pages visited, and links followed to deliver or measure relevant advertising and limit repetition.

Note: Advertising cookies are non-essential and require your consent where applicable.

1.3 Third-Party Cookies

Where enabled, we may use third-party services (e.g., analytics, ad tech, anti-bot/CDN, session replay) that set cookies in your browser. These providers have their own privacy practices.

1.4 Your Choices (Consent, Opt-Out & Browser Controls)

• Cookie Banner/Settings: On your first visit, you can accept or reject non-essential cookies via our cookie banner. You can change or withdraw consent anytime via [Manage Cookie Preferences].
• Browser Controls: You can set your browser to block or delete cookies. If you block essential cookies, some parts of the Site may not work.
• Global Privacy Control (GPC): Where required by law (e.g., California), we treat a valid GPC signal as an opt-out of sale/sharing of personal information or as a preference limiting targeted advertising.
• Do Not Track (DNT): DNT is not standardized; we honor required signals where applicable.

1.5 Cookie Retention

Cookies persist for varying periods. Session cookies expire when you close your browser; persistent cookies remain until they expire or you delete them.

1.6 Cookie Table

2. Privacy Policy

2.1 Scope

This Privacy Policy applies to personal data we process through the Site and related communications (e.g., newsletter sign-ups, contact forms). It does not cover third-party websites linked from our Site.

2.2 Information We Collect

• Information You Provide: Name, email, phone, messages in contact forms, newsletter preferences, account details if you create one, and any other information you choose to provide.
• Automatically Collected Data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, timestamps, approximate location, and similar telemetry.
• Cookies & Similar Technologies: As described in Section 1.
• Third-Party Sources: Analytics and advertising partners, anti-fraud services, and service providers.

2.3 Purposes & Legal Bases for Processing

We process personal data for:

• Providing the Site and Services
• Responding to support requests and communications
• Analytics and website improvement
• Security and fraud prevention
• Compliance with legal obligations

Legal bases may include your consent, contractual necessity, legitimate interests, and compliance with legal obligations.

2.4 Sharing & Disclosure

We may share personal data with:

• Hosting, CDN, analytics, and security providers
• Advertising and measurement partners (where enabled)
• Affiliates and corporate transaction partners
• Authorities where required by law

We do not sell personal information for money.

2.5 International Data Transfers

We may transfer your information to countries outside your own. Where required, we implement appropriate safeguards such as Standard Contractual Clauses (SCCs) and comply with applicable data protection laws.

2.6 Data Retention

• Contact form data: 12–24 months
• Newsletter lists: Until unsubscribe or 24 months inactivity
• Server logs/security telemetry: 90–365 days

2.7 Security

We use administrative, organizational, and technical measures designed to protect personal data, including HTTPS/SSL encryption, access controls, and secure hosting practices.

2.8 Your Privacy Rights

India (DPDP Act, 2023):

Indian users may have rights to access information, seek correction and erasure, withdraw consent, grievance redressal, and nominate a representative, subject to applicable law.

Requests may be submitted via privacy[@]wjp[.]co[.]in.

2.9 Marketing Communications

You may opt-out of marketing communications anytime via unsubscribe links or by contacting us directly.

2.10 Automated Decision-Making/Profiling

We do not engage in automated decision-making that produces legal or similarly significant effects without human involvement.

2.11 Third-Party Links & Services

Our Site may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

2.12 Children’s Privacy

Our services are intended for users aged 18+. We do not knowingly collect personal information from children under 13.

3. Managing Your Choices

• Cookie Preferences: Review or change your consent anytime.
• Email Preferences: Use unsubscribe links in emails.
• Ad Choices: Use platform controls and device settings to manage personalized ads.

4. Changes to This Policy

We may update this Policy to reflect changes in our practices or applicable laws. We will revise the “Last Updated” date above where necessary.

5. Contact Us