Responsible Gaming

General

At Spinrise Casino, gambling should always be viewed as a form of entertainment – a way to enjoy your time responsibly. However, we understand that for a small percentage of players, gaming can become a challenge rather than fun. Before you start playing, it’s important to remember that gambling should never be seen as a source of income or a solution to financial problems.

We encourage all our players to keep track of both the time and money they spend at Spinrise Casino. If you notice that you are spending more than you can afford, or if gaming begins to interfere with your everyday life, we strongly advise taking proactive steps – such as setting Personal Limits, using Self-Exclusion tools, or reaching out for professional help from trusted organisations.

Personal Limits

Spinrise Casino provides a range of Personal Limits to help you maintain control over your gambling activity. These tools allow you to set boundaries on your deposits, losses, wagers, session time, and more. You can adjust your limits at any time through your account settings.

Please note that any decrease in your limit will take effect immediately, while an increase will only apply after confirmation via email and once the previous limit period has expired. This process ensures that changes are made thoughtfully and responsibly. For assistance with setting or modifying your limits, please contact our support team at [email protected].

• Deposit Limit: Restrict how much you can deposit daily, weekly, or monthly.
• Loss Limit: Set a maximum amount you are willing to lose over a specific period. Please note that losses are calculated based on deposited funds, not winnings.
• Wager Limit: Control the total amount you can wager during a set timeframe.
• Cooling-Off Limit: Take a break from playing for a chosen period. During this time, you won’t be able to deposit or receive promotional offers, but you can still withdraw your remaining balance. Once the period ends, your account will automatically reactivate.
• Self-Exclusion Limit: Temporarily or permanently suspend your account. While self-excluded, you will not be able to log in, deposit, or withdraw funds until the exclusion period ends.
• Session Limit: Set a maximum duration for each gaming session. Once the time limit is reached, you’ll be automatically logged out of your account.

Self-Exclusion by Request

If you feel that gambling has become problematic, you can request Self-Exclusion by contacting our support team at [email protected]. You can choose to exclude yourself for a fixed or indefinite period. Once the exclusion is active, your account will be blocked, and you will no longer receive promotional communications.

While self-excluded, you will not be able to log in or request withdrawals directly. To withdraw remaining funds, please contact our support team, who will assist you through the process. Please note that verification procedures may still apply before any withdrawal can be processed.

External Help

If you believe that gambling has started to negatively affect your life, we strongly encourage you to seek professional help. The following independent organisations provide confidential advice and support to individuals affected by gambling:

• Gamblers Anonymous
• GamCare
• Gambling Therapy

Protection of Minors

Spinrise Casino strictly prohibits anyone under the age of 18 from registering or playing on our website. We take all necessary steps, including verification checks, to prevent minors from accessing our platform. If we discover that a player is underage, their account will be closed immediately, and all activity will be voided.

However, due to the open nature of the internet, we encourage parents and guardians to take an active role in preventing minors from accessing gambling websites. Special software and parental control tools can help restrict access to online gaming platforms.

For more information, please visit:

• Net Nanny
• CYBERsitter
• Betfilter

At Spinrise Casino, we are committed to promoting responsible gaming and providing a safe, transparent, and enjoyable environment for all players.