Website Maintenance & Support

Do what you do best and we’ll take care of the rest.

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Why Choose us for your website support?

Now into our 21st year, Ancell Marketing is the go-to resource for reliable website maintenance services for small and medium-sized businesses across Canada and the USA.

We’re known for our responsiveness, friendly service and for our vast knowledge of a variety of website platforms and the common challenges that can accompany them. We’re a highly recommended resource because we get things done with razor-sharp focus, enthusiasm and determination.

Choosing Ancell for maintenance tasks is an easy and cost-effective way to keep your site looking great so that you can focus on running your business. If your developer takes forever to get back to you or they simply disappear, then it’s time to contact us. We’ll never let that happen at Ancell Marketing. For the past 20 years, we’ve been dedicated to our customers’ success and value their business as if it was our own.

Clients choose our professional and personalized service to keep their website updated regularly so that they can zero in on their business and do what they do best.

Regular website maintenance plays a crucial role in the overall health of your site. It monitors performance, ensuring that all functionalities are working smoothly. This directly enhances user experience, making sure visitors can navigate and interact with your site without any hiccups.

More importantly, routine maintenance avoids downtime by catching potential issues before they escalate into major problems that could cause your website to go offline. This proactive approach keeps your business running seamlessly and maintains your professional reputation.

We often take a backup of the live website and use it as a working copy on our staging server so that the live site is not interrupted during our work. This meticulous process further guarantees that your website remains functional and accessible, allowing you to continue engaging with your customers without any disruptions.

EMAIL US NOW OR CALL 778-285-2288

website support

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MAINTENANCE

Why do clients need website maintenance even if their site is based on a content management system?

Clients choose our professional and personalized service to keep their website updated regularly so that they can zero in on their business and do what they do best.

Many clients believe that maintaining a website based on a Content Management System (CMS) is straightforward, thinking it only involves keeping content current. However, true maintenance goes far beyond that. It involves proactive risk management to ensure your website runs smoothly and securely.

  • Code Management: Ensuring all codes are running efficiently.
  • CMS Updates: Keeping the Content Management System up to date to leverage the latest features and improvements.
  • Security Patches: Applying all necessary security patches to safeguard against hack attacks.
  • Regular Backups: Conducting regular site backups to prevent data loss.
  • Malware Removal: Identifying and removing any malware or SQL injections that could compromise your site.

By managing these critical tasks, we help protect your website from potential threats and downtime. This comprehensive approach to website maintenance allows you to focus on growing your business, confident that your online presence is in expert hands.

Content Management System

Website Maintenance Services & Platforms:

Typical tasks include bug fixes, security patches, page speed optimization, the addition of new content, edits to existing content, and new feature additions. Content Management System Updates (WordPress, WooCommerce, Shopify, Magento and others) We can also convert from one content management system to another.

  • Routine website maintenance
  • CMS Software updates
  • CMS Security updates
  • New page additions
  • Page updates
  • Image updates
  • Menu updates
  • Maintain e-commerce / online store websites
  • Fixing broken websites
  • Add custom website functionality
  • Abandoned website project completions
  • Website hosting migrations

For website maintenance tasks, we offer an hourly rate for small tasks and prepaid time bundles for more involving tasks requiring more hours but at reduced rates. Un-used time from prepaid bundles does not expire. We keep a log of the tasks in a shared spreadsheet on Google Drive so that you always know where you stand.

We schedule the tasks and complete them accordingly and then report the completed task. Some tasks that may require more effort will be given a ballpark quote for time so that you know what to expect.

We often take a backup of the live website and use it as a working copy on our staging server so that the live site is not interrupted during our work.

Reach out to us for a worry-free conversation and to learn more about our rates.  You can book a time with us via the link below or: EMAIL US NOW & CALL 778-285-2288

The Benefits of Having a Dedicated Technical Team for Website Maintenance

Our dedicated technical team for website maintenance offers numerous advantages, ensuring your online presence remains robust, secure, and efficient. Here are key benefits to consider:

Dependable Support

A dedicated team is available to address support inquiries. EMAIL US NOW OR CALL 778-285-2288. For businesses with critical operations, our support gives you peace of mind that help is always at hand.

Robust Security Measures

Protecting against malware and hacking attempts is paramount. A committed maintenance team implements comprehensive security protocols to shield your site. In the unlikely event of a security breach, they can swiftly restore functionality and minimize downtime.

Regular Backups

Routine backups of your website are crucial. A technical team ensures regular backups are taken, which means in case of a hack or system failure, they can quickly restore your site to its previous state with minimal disruption.

Up-to-Date Software

Ensuring that your content management system (CMS) and all plugins are up to date is vital for functionality and security. A technical team keeps all components of your site current, applying necessary updates and patches that protect against vulnerabilities.

Optimal Performance

Regular maintenance includes fine-tuning the website’s codebase, checking for efficiency, and ensuring everything runs smoothly. This not only enhances user experience but also helps in maintaining better SEO rankings.

Proactive Malware and Vulnerability Scanning

Dedicated teams continuously monitor your website for any signs of malware or potential vulnerabilities, employing proactive measures to neutralize threats before they can affect your site.

Custom Solutions and Scalability

A technical team can provide tailored solutions that fit the specific needs of your business. They can also help scale your infrastructure as your business grows, ensuring your site can handle increased traffic and demands.

Maintaining a website is not a one-time task; it requires ongoing attention and expertise. By having a specialized team dedicated to this, you can focus on growing your business, knowing that your online presence is in expert hands.

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