Will I lose access to voice services?
No.
Everyone will have access to voice services. Depending on the area and the options available, even landlines will remain – but now powered by different, modern technology, including fiber optic lines or wireless. No matter what service options are available, no customer will be left behind as part of this transition.
Will I lose my phone number?
No.
In most cases, consumers can keep their existing phone numbers. Modern networks support number portability.
So if there are no other modern options available in my area, does that mean I get cut off?
No. In areas where modern voice alternatives are not available, the networks will remain in place.
What is Carrier of Last Resort?
Carrier of Last Resort are state policies that were created when there was only one provider in an area who could connect consumers for basic voice service. Today’s market is vastly different with many options to connect consumers.
Will my phone work during a power outage?
Many modern services often offer backup power options, such as batteries, to help maintain service during outages. There are also many cost-effective backup power options available today for online purchase, so consumers are empowered to choose what works best for them.
Consumers will receive clear notice and information about available options.
Why not just keep copper networks?
Copper networks are aging, expensive to maintain, and vulnerable to weather and theft. Maintaining outdated systems slows investment in modern infrastructure.
What about medical alerts and alarm systems?
Many modern medical alert and security systems already work over broadband or wireless networks. Consumers will receive notice and support if equipment updates are needed.
Is modernization safe for rural communities?
Yes.
Modern networks are more reliable and cost-effective to maintain. Updating outdated rules allows investment to expand connectivity — not reduce it.