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General FAQs

Get quick answers to common questions about materials, printing, ordering, timelines, artwork requirements, and production processes. This guide offers simple explanations to help you navigate your packaging project confidently and efficiently.

What is your minimum order quantity?

Our MOQ depends on the type of box you are seeking. However, we can produce as low as low 25 boxes for premium styles, and 50/100 for basic and semi-basic styles.

Do you ship across Australia?

Yes, we deliver nationwide including metro and regional locations.

What’s your standard production time?

Most orders are completed within 10–12 working days after proof approval.

Do you offer design assistance?

Yes, we provide free dielines, basic artwork help, and digital mockups.

Are your materials eco-friendly?

We offer recyclable, compostable, and sustainable packaging materials for eco-conscious brands.

Can you print inside the box?

Yes, inside and outside printing options are available for full branding.

Do you provide sample kits?

Yes, sample packs can be requested to review material and print quality.

Is colour matching guaranteed?

Digital screens vary; Pantone matching offers the closest consistency across prints.

Can you produce urgent orders?

Yes, rush production may be available depending on workload and order size.

Do you handle bulk commercial orders?

Yes, we specialise in high-volume production for national and growing brands.

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