Keep your software working hard.

You've invested in bespoke software. Software Assurance makes sure that investment keeps paying off. Every plan includes development hours already scheduled each month, ring-fenced and never bumped by other client work.

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What happens without it

Your business won’t stand still. Your software shouldn’t either.

Good software helps your business grow. But as the business evolves, the software needs to evolve with it. Without that, the system that once enabled you will eventually hold you back.

  • New team members join and need workflows the system doesn’t support yet
  • Processes change but the software still enforces the old way
  • Third-party tools update and integrations break silently
  • Small issues compound until something breaks at the worst possible moment
  • Security patches and dependency updates get missed

Software Assurance keeps your system moving with your business, not falling behind it.

The foundation

Three things every plan includes

Support and fixes

Something breaks, we fix it. Fast. Every plan includes access to a personal support portal where you can log issues, track progress, and get priority responses. No chasing, no waiting in a queue.

Scheduled development time

Every plan includes development hours already blocked in our calendar each month. New features, improvements, and adjustments are scheduled in advance and protected. Your time is never reallocated to other clients.

Software reviews

Regular health checks covering performance, security, and technical debt. We catch problems before your users do. Review frequency scales with your plan, from six-monthly to monthly.

Your hours are ring-fenced

Your development time is scheduled in advance and protected. It's never reallocated to other clients, never pushed back. When your month starts, your hours are already waiting.

Same team, start to finish

No handoffs, no support queues. The people who built your software are the same people who maintain it. Every support request, every review, every new feature goes through a team that already knows your system inside out.

Choose the right level of support

Every plan includes priority support via a personal portal, scheduled development hours, and regular software reviews. Choose the level that fits where your business is today.

Maintain

Keep it running smoothly

From £600 p/m

  • Personal support portal with priority response
  • Dependency and security updates
  • Software review every 6 months
  • 5+ hrs scheduled development per month
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Recommended

Evolve

Grow the software with the business

From £1200 p/m

  • Everything in Maintain
  • New feature development
  • Proactive error monitoring
  • Quarterly software review
  • 10+ hrs scheduled development per month
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Accelerate

Your strategic technology partner

From £1600 p/m

  • Everything in Evolve
  • Major feature builds and roadmap planning
  • Priority phone support with same-business-day SLA
  • Monthly review and update call
  • 16+ hrs scheduled development per month
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Hours shown are indicative. We'll tailor the right plan to your needs during your free consultation.

100+ hours saved every month

A recruitment funding business's integrated platform didn't just save time on day one. With ongoing Software Assurance, the system keeps evolving as the business grows.

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Quote time cut by over 70%

A security installation business went from two-week spreadsheet quotes to three days, with a purpose-built quoting tool handling 10,000+ products.

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A trusted partner we'll be continuing to work with for many years to come. Responses are dealt with quickly and efficiently and no job is too big or small.

Jordan Tiny Tekkers

Ready to protect your investment?

Book a free call and we will help you choose the right plan for where your software is today.

Book a free call