01 · Concepts 02 · Agent Flow 03 · MCP Tools 04 · Live Scenarios 05 · Metrics 06 · Code 07 · Quiz Scenario 01 · Teaching Aid Customer SupportResolution Agent Learn how to design and build an AI agent that resolves support tickets with 80%+ first-contact resolution,...
Joel Garcia
Joel Garcia has been building AllCode since 2015. He’s an innovative, hands-on executive with a proven record of designing, developing, and operating Software-as-a-Service (SaaS), mobile, and desktop solutions. Joel has expertise in HealthTech, VoIP, and cloud-based solutions. Joel has experience scaling multiple start-ups for successful exits to IMS Health and Golden Gate Capital, as well as working at mature, industry-leading software companies. He’s held executive engineering positions in San Francisco at TidalWave, LittleCast, Self Health Network, LiveVox acquired by Golden Gate Capital, and Med-Vantage acquired by IMS Health.
Posts and articles by Joel Garcia
Deploying Claude Code in the Enterprise: It’s Harder Than You Think
Deploying Claude Code in the Enterprise: Why It's Harder Than You Think (And How to Do It Right) Claude Code is powerful. Give developers an AI pair programmer that can read codebases, write code, run commands, and iterate on solutions—and productivity soars. But...
Building an Agent with Amazon Bedrock AgentCore + Strands Agents
Building a Production-Ready Agent with Amazon Bedrock AgentCore + Strands Agents ✅ Executive Summary Organizations need scalable, secure, and flexible automation to handle complex business logic — especially in regulated environments (e.g. compliance checking,...
How to Build AI Code Review Agent for GitHub
🤖 Building an AI Code Review Agent for GitHub The complete guide to creating a GitHub PR Review Assistant with Amazon Bedrock AgentCore 📋 Table of Contents Overview & Architecture Prerequisites Environment Setup Building the Agent Testing & Deployment GitHub...
Using Amazon Q Developer CLI to build a GenAI Chat Bot
Using Amazon Q Developer CLI to build a GenAI Chat Bot We have this new initiative that enables our clients to get AWS Bedrock API keys for free. AWS has some new LLMs, Nova, that enable you to use a version of Claude for really cheap prices. To demonstrate how easy...
Using Amazon Q Developer and ChatGPT to build solutions on AWS
Using Amazon Q Developer and ChatGPT to build solutions on AWS Last week, a prospective client came to us asking if the following was possible on AWS. To use an API to transcribe an audio file and apply audio intelligence. 1. Maintain high security and compliance. 2....
AWS re:Invent 2024 – Biggest Takeaway – GenerativeAI may be used
AWS re:Invent 2024 continues to surprise. We thought the focus would be on GenAI for Agents. Little did we realize that GenAI can be used to do framework upgrades as well!
DevOps Rules to Live By
Here are some essential best practices to live by.
Nearshore Software Outsourcing: The Definition and Benefits
Nearshore Software Outsourcing: The Definition and Benefits Explore tech partnerships based on closeness to the United States! Learn about Nearshore Software Outsourcing, providing geographical benefits, cultural harmony, and cost reductions.Nearshore software...
Outsourcing Software Development – What is it?
What is Outsourcing Software Development? Learn how to outsource software like a pro! Explore this in-depth guide, guaranteeing smooth partnerships, high-quality solutions, and budget savings. Software outsourcing happens when companies decide to have custom...