Running a healthcare practice today is not just about providing care to the patients. It ranges from calming frustrated patients to scheduling their appointments, doing prior authorizations and eligibility checks, managing referrals and faxes, updating EHR, and much more. And if you are doing this all yourself, no wonder why patients are unhappy.
Kind Call exists to fix that. They provide dedicated virtual medical receptionists who understand healthcare workflows inside and out. Their team is trained in multiple EHR systems, HIPAA-certified, professionally trained in empathetic patient communication.