Last update: 2026-03-26

Welcome to the Agora Community Online Platform (hereinafter referred to as the “Platform”), an e-learning web platform operated by AGORA COMMUNAUTE INC. (hereinafter “Agora” or “we”).

By using the Platform, you accept to be bound by these Terms of Service (“Terms”). Acceptance of these Terms is a condition of access to the Platform.

We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on the Platform and updating the "Last Updated" date. If we make substantial changes, you will be asked to accept the modified Terms before signing in.

1. Platform

1.1 Services

We provide e-learning and other ancillary services through the Platform. All services available through the Platform are subject to these Terms of Service.

1.2 Eligibility

The Platform is available to users aged 14 years and older. You represent that you are at least 14 years of age and are legally capable of agreeing to these Terms.

1.3 Account

You must provide accurate, current and complete information during the creation or activation process of your Platform account and keep your information up to date.

You are responsible for maintaining the confidentiality and security of your Platform account credentials and may not disclose your credentials to anyone. You must immediately notify us if you know or have any reason to suspect that your credentials have been lost, stolen or otherwise compromised or in case of any actual or suspected unauthorized use of your Platform account. You are liable for any and all activities conducted through your Platform account.

2. Subscription

2.1 Subscription Tiers

The Platform offers multiple subscription tiers, including:

• Free Tier: Access to basic features with limitations;
• Paid Subscription Tiers: Enhanced access to Platform features, content, and benefits as described on the Platform website;

Specific features and benefits of each tier are described on our pricing page.

2.2 Subscription Fees

Paid subscription fees are charged on a recurring basis (monthly, annually, or as otherwise specified) and are billed in advance.

2.3 Payment Authorization

By providing payment information, you authorize us to charge your designated payment method for all fees incurred. You are responsible for ensuring your payment information is current and valid. If we are unable to charge your method of payment, we may terminate your subscription. You waive any right for an advance notice before your payment method is charged for recurring charges per the terms of your selected subscription.

2.4 Terms of Payment

• Price Changes. We reserve the right to modify subscription pricing at any time. Price changes will apply to new subscriptions and renewals occurring after the effective date of the change. We will provide at least 30 days' notice of price increases for existing subscribers.
• Automatic Renewal. Paid subscriptions automatically renew unless canceled before the renewal date. You will be charged for the renewal period at the then-current subscription rate unless you cancel your subscription before the renewal date.
• Cancellation. You may cancel your subscription at any time through your account settings. Cancellation will be effective at the end of your current billing period. You will retain access to paid features until the end of the paid period.
• No Refunds. Subject only to applicable law in your jurisdiction, all subscription fees and payments are non-refundable. We do not provide refunds or credits for partial subscription periods, unused Digital Tokens, or unused Digital Assets.
• Taxes. Subscription fees do not include applicable taxes, including sales, value-added, goods and services, special and harmonized taxes. You are responsible for all applicable taxes arising from or resulting from your subscription to the Platform except taxes levied on the income of Agora and its affiliates. To the extent that Agora charges such taxes, they are calculated using the applicable tax rates based on the billing address you provided. If we do not charge taxes, you are responsible for determining whether taxes are due, and if so, for remitting any applicable taxes to the appropriate tax authorities in your jurisdiction.

3. Digital Tokens

3.1 Digital Tokens

You may earn or purchase digital tokens that can be exchanged for digital assets, special features or other items within the Platform (“Digital Tokens”).

3.2 Nature of Digital Tokens

Digital Tokens are a purely virtual currency used exclusively to acquire rights to Digital Assets or unlock features on the Platform. Digital Tokens:

• Have no monetary value and cannot be exchanged for cash or legal tender;
• Cannot be transferred, sold, or exchanged between users;
• Expire upon account termination or as otherwise specified in these Terms;
• Do not constitute property and confer no property rights;

3.3 Earning Digital Tokens

You may earn Digital Tokens by completing activities on the Platform or by any method designated from time to time by Agora.

The rate at which Digital Tokens are earned may vary by subscription tier and activity type, and we reserve the right to modify earning rates at any time without notice.

3.4 Purchasing Digital Tokens

You may purchase Digital Tokens with real money from Agora and only from Agora. Purchasing Digital Tokens from any other source is prohibited and Agora will not transfer Digital Tokens from one account to another under any circumstances. Digital Token purchases are final and non-refundable.

You may not sell, trade, transfer, or attempt to exchange Digital Tokens outside the Platform. Any such attempt may result in immediate termination of your account and forfeiture of all Digital Tokens without refund.

3.5 No Real-World Value; No Redemption

Digital Tokens have no real-world value and cannot be redeemed for cash, refunded, or withdrawn from your account under any circumstances. Digital Tokens may only be used to obtain licenses to Digital Assets as described in Section 4 of these Terms or to unlock special features on the Platform.

3.6 Forfeiture of Digital Tokens

Digital Tokens shall be forfeited:

• Upon termination of your account for any reason;
• If your account is suspended for violation of these Terms;
• If we discontinue the Digital Token system (with reasonable advance notice);
• If you delete your account;
• As otherwise specified in these Terms;

3.7 Modification or Discontinuation

Subject to applicable law, we reserve the right to modify, suspend, or discontinue the Digital Token system at any time, with or without notice. We will provide a reasonable prior notice before any substantial modification or termination of the Digital Token system.

4. Digital Asset Licensing

4.1 Acquisition of Digital Assets

You may use Digital Tokens to obtain licenses to digital assets made available through the Platform (“Digital Asset”). When you use Digital Tokens to "purchase" a Digital Asset, you receive a perpetual, limited, non-exclusive, non-transferable, revocable license to access, download, and use the Digital Asset solely for personal, non-commercial purposes, subject to these Terms. This means you can use the digital asset for your own educational purposes and personal projects, including for showcasing such project publicly, but you may not:

• Use Digital Assets for any commercial purpose or for financial gain;
• Resell, sublicense, distribute, or transfer Digital Assets or licenses to third parties;
• Remove or alter any copyright, trademark, or proprietary notices on Digital Assets;
• Use Digital Assets in any manner that infringes third-party intellectual property rights;
• Use Digital Assets in connection with unlawful, harmful, offensive, or defamatory content;
• Claim ownership of Digital Assets or misrepresent your license rights;

4.2 Ownership

All Digital Assets remain the exclusive property of Agora and/or its licensors or IP rights owners. Your license does not transfer any ownership rights to you. Agora, its licensors and rights owners retain all right, title, and interest in and to the Digital Assets, including all intellectual property rights.

4.3 No Refunds for Digital Assets

All Digital Asset license purchases are final and non-refundable. Once you use Digital Tokens to obtain a license to a Digital Asset, the transaction cannot be reversed, and Digital Tokens will not be returned. Withdrawal rights or other cancellation rights are not applicable on Digital Assets.

4.4 Revocation of License

We reserve the right to revoke your license to use any Digital Asset at any time if:

• You violate these Terms;
• We determine that the Digital Asset infringes third-party rights;
• We discontinue offering the Digital Asset for legal or business reasons;

If we revoke your license to a Digital Asset for legal or business reasons not related to your breach of these Terms, we will credit your Digital Token balance with the cost of the revoked license.

Upon revocation, you agree to immediately cease all use of the Digital Asset. Failure to comply with this clause may result in suspension or termination of your account.

4.5 No Warranty; No Support

Digital Assets are provided "AS IS" without warranties of any kind, including any warranty of non-infringement or fitness for particular purpose.

We do not provide technical support of any kind with respect to Digital Assets.

5. Platform Content

5.1 Right in Content

Content available through the Platform, including text, assets, images, drawings, video sequences, audio content, reviews and logos, is our exclusive property or is used under appropriate license or permission from the owners, holders, or licensees of the applicable rights. Other users may own some content available on the Platform. You may use content available through the Platform only as expressly permitted by the rights owners. Use permissions are stated on the page where content is made available. Most content is not available for commercial use.

You agree that you will not copy, use or share content posted by other users of the Platform without their permission, where applicable.

5.2 Changes to Available Content

We may change the content available on the Platform at our discretion with or without prior notice. Your subscription does not entitle you to any specific content, courses or materials.

5.3 Content Sharing

You are authorized to share some Platform content on social media platforms through sharing features available on the Platform.

If your subscription gives you access to exclusive content not available to the free tiers users, you cannot provide this content to other people to circumvent the subscription terms and conditions. You are not authorized to publish paid-subscriber only content.

6. User Content

6.1 User Responsibility

Some features of the Platform allow you to post content, including comments, on the Platform that can be made accessible to the public or certain members of the Platform (the “User Content”). You are fully responsible for any User Content you post on the Platform and must ensure that you have all necessary authorizations to publish such User Content. You represent and warrant to Agora that you are authorized to share your User Content with the public worldwide and to grant us the license described below. You further warrant that your User Content (a) does not infringe on other people’s or organizations’ rights, including intellectual property rights, privacy rights and image and likeness rights and (b) is not unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar or obscene.

6.2 Rights and Licenses to User Content

By posting User Content on the Platform, you retain all proprietary rights you may have in and to your User Content (not including any rights in Digital Assets or Agora provided content). However, you grant Agora a worldwide, royalty-free, and non-exclusive license to use, modify, adapt, translate, communicate to the public by telecommunication or otherwise any User Content only to the extent necessary to operate the Platform and provide our services to you and other users.

6.3 User Content is Available Publicly

When you post User Content to the Platform, you agree that depending on our choices, the general public or other members of the Platform may have access to your User Content. Agora does not grant permission to any person to use your User Content other than as necessary to use the Platform. However, Agora does not take responsibility for the actions of other users who may have access to your content through the Platform. You agree that you will not make a claim against Agora because a third party is misusing your User Content based on the fact that this third party accessed your User Content through the Platform. Webpages on the Platform are indexed by search engines and your User Content may be viewable by the public.

6.4 Content Moderation

We may remove any User Content posted in violation of these Terms of Service or if deemed inappropriate at our sole discretion from the Platform. However, we do not systematically approve User Content before it is posted and/or systematically monitor User Content posted on the Platform and we disclaim responsibility for User Content. Consequently, you acknowledge that you may be exposed to inappropriate content on the Platform.

6.5 Fair Use and Storage Policy

The Platform is designed for e-learning and community interaction. While we provide hosting for your User Content, this is subject to "Fair Use." We reserve the right, at our sole discretion, to limit, suspend, or terminate access to hosting features if your usage (including but not limited to file size, total storage volume, or bandwidth consumption) is deemed excessive, abusive, or significantly outside the norm of typical educational platform usage.

You agree not to use the Platform as a general-purpose cloud storage, data backup, or content distribution service. We may implement automated technical limits on file uploads or storage at any time without notice to ensure the stability and performance of the Platform for all users.

No Guarantee of Availability. We do not guarantee that User Content will be available, accessible, or stored indefinitely. We may delete, move, or discard User Content at any time, for any reason, without notice. You are solely responsible for maintaining your own backups of any User Content you upload to the Platform. Agora shall not be liable for any loss, corruption, or deletion of your User Content.

6.6 Account Deletion

If you delete your account, you will have the choice to delete your User Content. If you choose not to delete your User Content, it will no longer be associated with your account (anonymized), but will remain available on the Platform and you will not be able to request removal thereafter.

7. Digital Millennium Copyright Act (DMCA)

If you believe that content on the Platform infringes your copyright, please provide our designated Copyright Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative;
• Identification of the copyrighted work claimed to have been infringed;
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material;
• Your contact information (address, telephone number, and email address);
• A statement that you have a good faith belief that use of the material is not authorized by the copyright owner;
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner;

Copyright Agent:
AGORA VFX INC.
Attn: Copyright Agent
6537 Boul. Saint-Laurent, Montréal, QC H2S 3C5
copyright-agent@agora.studio

If you believe your content was removed in error, you may submit a counter-notification with the required DMCA counter-notice information to our Copyright Agent.

8. Discord Server

If you choose to access the Platform Discord Server, Discord terms and conditions may apply in addition to these Terms of Service.

9. Reviews

9.1 Review Service

The purpose of the Review Service is to provide feedback on your 3D animation materials (a “Review”). If included in your subscription, you may request a Review. You are not guaranteed to receive a Review upon request; Reviews are generally granted on a first come, first serve basis or at Agora’s discretion. We may modify or discontinue the Review Service at our discretion without prior notice.

9.2 Intellectual Property

1. You hereby grant Agora a fully paid-up, non-exclusive, transferable, sublicensable license (subject to the restrictions set forth hereafter) to use, modify, copy, adapt, translate, distribute, or publish on any medium in any territory any materials you submit to the Review Service (your “Submitted Materials”).
2. You irrevocably authorize Agora to publish your Submitted Materials and the result of your review on any medium or platform without restrictions, including for promotional purposes, you irrevocably waive, in favor of Agora, any moral rights you may hold in your Submitted Materials, you irrevocably waive any rights to oppose the use of your image or likeness to the extent the same is included in your Submitted Materials or materials created as part of the Review Service.
3. You warrant that (a) your Submitted Materials are original works and that you are authorized to grant Agora the license set forth herein, (b) your Submitted Materials do not contain any harmful code or content that is illegal in Canada and (c) your Submitted Materials are not subject to any confidentiality obligation.

9.3 License from Agora

Any material provided to you by Agora pursuant to the Review Service is subject to intellectual property rights which are reserved by Agora. Agora grants you a license to use such materials for your own personal or professional use. You may publish or share such materials, but you may not commercialize them in any way.

10. Personal Data

We may collect personal data through the Platform. To use the Platform, you must consent to the collection, processing, and disclosure of your personal data under our Privacy Policy. By accepting these Terms of Service, you declare that you have read our Privacy Policy and that you give us your consent.

Under certain circumstances, the collection and processing of personal data is subject to your specific consent, which may be withdrawn at any time, as provided in our policy.

11. Users’ Feedback

If you choose to contact us about improvements to the Platform or to our services (such communications being hereinafter designated as “Feedback”), you authorize us to use your Feedback without restrictions. You warrant that your Feedback contains no information that is confidential or proprietary to third parties. You acknowledge that (i) we have no expressed or implied obligation of confidentiality with respect to your Feedback; (ii) we are authorized to use or disclose (or choose not to use or disclose) your Feedback for any purpose whatsoever, in any way, on any medium, anywhere in the world; (iii) we may already have considered or be in the process of developing elements identical or similar to those mentioned in your Feedback; and (iv) you will not be compensated in any way with regards to our use of your Feedback.

12. Prohibited Use

You may not use the Platform for any purpose that is unlawful or prohibited by these Terms of Service.

Without limiting the generality of the foregoing, you are prohibited from, among other things, making any use of the Platform or allowing any third party to make any use of the Platform that:

• uses automated means, such as bots and crawlers;
• violates these Terms of Service;
• violates applicable laws or regulations;
• involves copying, using, or distributing any content available through the Platform without permission from the intellectual property rights holders;
• disseminates or promotes the dissemination of pornographic content;
• harasses or advocates harassment of another person;
• involves transmitting unwanted junk mail or mass emails (spam);
• involves disseminating any malicious computer code, virus, trojan horse, worm, harmful code, shutdown mechanism, or similar mechanism;
• encourages illegal activities or conduct;
• solicits passwords or personally identifiable information for commercial or illicit purposes from other users;
• interferes with or disrupts the functionality of any website or any server or network involved in the operation of the Platform;
• systematically collects or 'harvests' the names or other information about other users of the Platform;

13. Disclaimer of Warranty

Your use of the Platform and the services offered through it is entirely at your own risk. The Platform and the services offered through it are provided “as is” and, to the extent permitted by law, without warranty of any kind, whether express or implied. We disclaim all warranties and conditions, whether express or implied, of merchantability, fitness for a particular purpose or non-infringement.

We do not warrant that access to the Platform and the services offered by or through it will be uninterrupted or secure or that the content available through the Platform will be error-free, accurate, complete, or current. We do not warrant the results obtained from the use of the Platform or the accuracy or reliability of any information obtained through the Platform.

We do not warrant that material downloaded through the Platform is free of viruses or other destructive code that may damage or contaminate your computer equipment or other property. We will not be liable for any damage to your computer system or loss of data that may result from the download of any data or materials from the Platform.

14. Limitation of Liability

To the fullest extent permitted by law, you agree that Agora will not be liable or responsible for any damages or injury of any kind that you may suffer in connection with your use of the Platform or as a result of your inability to use the Platform unless such damage is directly caused by Agora gross negligence or intentional action.

This limitation of liability includes, but is not limited to, loss of profits, loss of opportunity, property damage, equipment failure, disclosure of confidential information, penalties, fines, and expenses that may be incurred or suffered by any user of the Platform as a result of their use of the Platform.

OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES FINALLY AWARDED SHALL NOT EXCEED THE GREATER OF ONE HUNDRED DOLLARS ($100.00), OR THE AMOUNT YOU PAID US, IF ANY, IN THE SIX (6) MONTHS PRECEDING THE ACTION GIVING RISE TO THE CLAIM. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

15. Indemnification

You agree to indemnify, defend, and hold harmless Agora, its affiliates, directors, officers, shareholders, employees, agents, and licensors from and against any and all damages, claims, liabilities, losses, expenses, claims, fines, penalties, costs, and liabilities, including reasonable legal fees and expenses, arising out of:

• Of any alleged violation by you of these Terms of Service;
• Any allegation that your User Content is infringing on the intellectual property rights of any person or violates applicable law;
• Your unauthorized use of any content available on the Platform;

16. Governing Law

These Terms of Service shall be governed by the laws of the Province of Quebec and the laws of Canada applicable therein. They shall be interpreted in accordance with these laws.

Any dispute, controversy, or claim arising from these Terms of Service or your use of the Platform and the services provided thereby shall be exclusively adjudicated by a competent court of the Province of Quebec, sitting in the judicial district of Montreal, thereby excluding any other forum in any jurisdiction. You waive any right, if any, to claim that the jurisdiction mentioned above is not appropriate, including under the doctrine of forum non conveniens.

17. Severability

If a provision of these terms of use is, for any reason, found to be invalid, illegal or unenforceable, such invalidity, illegality, or impossibility of performance will not impact the other provisions hereof, and these terms of use will be interpreted as if the invalid, illegal or unenforceable provision had never been a part of them.