Home FAQ

Your questions, answered.

Q: What countries do you support?

Actual Capture (Paper Receipts): United States, Canada, Mexico, Brazil, United Kingdom, Germany, Spain, Poland, Sweden, South Africa, Australia, Indonesia, Philippines, Singapore. Languages supported include English, Spanish, French, German, Polish, Portuguese, and Swedish. Only Latin characters are currently supported. Actual Links — Email Linking: United States, Canada, United Kingdom, South Africa, and Germany. Actual Links — Account Linking: United States, Canada, and Germany. Contact your account team if your market is not listed.

What types of receipts do you support?

Actual supports three types of purchase data capture, each through a dedicated product:

Actual Capture — Physical retail till-slip receipts, captured via SDK or API. Supports receipts with and without product numbers. Larger documents such as A4 invoices or hotel bills are not currently supported.
Actual Links — Email Linking — Digital receipts from any merchant that sends email confirmations. Supports Gmail, Outlook, Yahoo, AOL, and any IMAP-enabled provider.
Actual Links — Account Linking — Purchase history retrieved directly from supported retailer accounts (50+), covering in-store, delivery, and pickup orders.

What countries do you support?

Actual Capture (Paper Receipts): United States, Canada, Mexico, Brazil, United Kingdom, Germany, Spain, Poland, Sweden, South Africa, Australia, Indonesia, Philippines, Singapore. Languages supported include English, Spanish, French, German, Polish, Portuguese, and Swedish. Only Latin characters are currently supported.
Actual Links — Email Linking: United States, Canada, United Kingdom, South Africa, and Germany.
Actual Links — Account Linking: United States, Canada, and Germany.

Contact your account team if your market is not listed.

What does a typical implementation timeline look like?

Timeframe	Activities
Week 1	Access enabled, initial integration, test data flowing
Week 2	UX tuning, backend and webhook setup, validation
Week 3–4	QA and edge cases, performance tuning, production launch

Typical go-live: 2 to 4 weeks for standard integrations. Custom workflows may take slightly longer.

What platforms do you support?

Actual Intelligence supports iOS, Android, and a web API. Cross-platform frameworks like Flutter or React Native can be used through native wrappers.

Can Actual handle large-scale production volume?

Yes. Actual is designed for enterprise-scale workloads and supports real-time and async processing, background workflows, and has no hard volume limits. Capacity planning is reviewed during onboarding.

Let’s Turn Proof Into Action

Your next move should be backed by proof, and we’re here to help you leverage real data for real results. Start turning verified insights into measurable impact today.

Let's Talk