WHICH OF OUR ANC GAMING HEADSETS ARE FOR YOU?
A-Spire
The World’s Fastest Gaming Headset
The A-Spire is a premium gaming headset, equipped with cutting-edge Active Noise Cancellation (ANC) tailored for competitive gaming, enhances players’ performance by delivering superior audio clarity. It surpasses other gaming headsets by enabling quicker and more precise detection of in-game sound cues. Elevate your gaming experience with the ultimate audio enhancement for your setup.
A-Spire Wireless
State-of-the-art Wireless Gaming Headset
The A-Spire Wireless is a state-of-the-art wireless gaming headset, introducing Advanced Hybrid ANC specifically designed for gaming, incorporating technology that empowers gamers to enhance their performance by enabling them to discern crucial in-game sound cues faster than other gaming headsets on the market. It’s the ultimate cross-platform audio upgrade for your gaming setup.
A-Rise
Unparalleled Esports Performance Headset
The A-Rise gaming headset delivers the ultimate professional esports experience, designed to withstand the extreme levels of noise found in a sold out arena. The combination of design, active and passive noise cancellation gives gamers the ability to boost their performance and hear enemies better and faster than any other headset on the market.
A-Live
The Pro Tournament Organizers Headset
The A-Live headset is an advanced version of the AceZone A-Rise headset. It comes with a built-in admin detection system and is expertly engineered for pro tournaments and esports events.
HOW TO USE YOUR HEADSET
A-Spire Product Manual
A-Spire Wireless Product Manual
PAYMENTS
Accepted payment methods
We accept payment with most common cards, including Visa, MasterCard, American Express, Diners Club. We do not charge credit card fees.
We also accept payment with Google Pay, Apple Pay, and PayPal.
Please see our Terms and Conditions for more information.
Was your card rejected?
There can be various reasons why you card might be rejected:
Expired card: Please check if your card has surpassed the expiry date.
Credit limit reached: If in doubt whether your card has exceeded its credit limit, please contact your bank.
Incorrect payment details: Please double-check that you have filled all the required fields correctly.
Please reach out if not sure, and we can confirm the reject reason from our payment gateway (support@acezone.com.au).
Orders & shipping
Shipping countries
We offer free delivery within Australia.
At AceZone Australia, we offer shipping of our products Australia wide.
For shipping to other countries, please visit www.acezone.io.
Please see more about shipping in our Delivery policy.
Estimated time of delivery
Orders are processed & dispatched within 1-3 business days from our warehouse in Victoria, Australia.
Estimated shipping times can be checked on our delivery page.
Change shipping address?
If we haven’t shipped your order yet, yep we sure can! Please reach out as quickly as possible to us at support@acezone.com.au & we will update the shipping address if possible.
Delivery damages
AceZone is responsible for the risk of damaged deliveries during transportation until the point when you or someone appointed by you have taken physical possession of the goods.
In case the delivery appears damaged, we ask you to receive it with reservation. If the contents are damaged, please contact customer service at support@acezone.com.au.
Warranty & returns
Right of cancellation
Private persons have the right to cancel their order within 14 days without stating reasons.
Please see more in our Right of Cancellation policy.
Warranty
We offer a full 2-year warranty on all product in Australia.
Please see more information about warranty in our Right of Cancellation policy.
AceZone offers a 30-day return policy
In case you’re not satisfied with a product purchased from AceZone.io we offer a full 30-day money-back guarantee, valid from the date of delivery. The refund includes the total on your receipt only and does not include the cost of shipping the order back.
To return a product delivered to you within the last 30 days:
1. Package the headset, including all packaging and accessories in a shipping box
2. Seal the shipping box with tape
3. Book and print a return label (you may pick any courier which ships directly to our office address) and tape it securely to the face of the shipping package. Please address it to:
AceZone Australia
1/27 Callister Street,
Shepparton VIC, 3630
Australia
Email: support@acezone.com.au
4. Hand in the package for return at your local return access point/shop
5. Inform us through our contact form and let us know that the return is on it’s way, the reason for return, the name used at purchase + your order number (#xxxx).
6. As soon as we have received and processed your return we will initiate the refund and you will be notified.
Please see more information about our 30-day return policy in our Right of Cancellation policy.