About A. O. Smith
With constant remote monitoring and helpful tools designed just for professionals, the A. O. Smith Mobile App features the iCOMM(TM) connectivity platform, the latest technology for remote water heater management. Through...
With constant remote monitoring and helpful tools designed just for professionals, the A. O. Smith Mobile App features the iCOMM(TM) connectivity platform, the latest technology for remote water heater management. Through an easy setup process, connect all your iCOMM(TM) enabled water heaters to the app. Once connected, you’ll gain access to diagnostic fault notifications, settings for your water heaters and much more. Whether for your home or your business, the iCOMM platform offers you peace of mind. Designed for Professionals XPERT Water Heater Selection Tool Provides personalized recommendations to help you identify the best options for your customers. iCOMM(TM) Connectivity Platform Stay connected to the water heaters you install to monitor your water heaters remotely and adjust temperatures and settings. Warranty Check & Product Cross-Reference Find the warranty status for an A. O. Smith water heater and get replacement suggestions based on the current brand and model. Designed for Homeowners iCOMM(TM) Connectivity Platform Stay connected to your water heater by monitoring temperature, schedules and more. Operation Mode Choose your ideal operating mode depending on how you use your water heater. Demand Response and Time-of-Use Alignment Align your water heater to your utility company’s Demand Response or Time-of-Use programs rate plans through the app to save energy.
Version History Deprecation warning. 13.0.8 10/23/2025 - Bug fixes. - Additional tankless heater support. 13.0.7 06/24/2025 This update restores the previous "Hot Water Available" gauge to give development time to refine new "HWA" status. 13.0.2 11/26/2024 This update changes the colors of "Hot Water" available for added clarity. Now: Red color indicates the current amount of Hot Water available in your Residential Hot Water Heater. (Shown with a Percentage [%] to the left of the indication bars.) Blue color indicates the current amount of Unheated (Cold) water in your Residential Hot Water Heater. 13.0.1 10/14/2024 Additional Clarity for "Hot Water Status" Rework of Tankless Water Heater Support Additional French Canadian Translations User "Tools" Navigate to Updated Corresponding Websites Squashed Bugs General UI/UX Improvements Reduced Crashes 13.0.0 09/25/2024 - Predictable Wi-Fi Connection Flow per Device - Additional Tankless Water Heater Functionality - Specific Changes for Canadian Users - General DR Improvements - General UX Improvements - Reduced Crashes - Reduced Bugs 12.3.0 06/24/2024 - Improved Error Messages - Additional Canadian French Translations - Improved QR Code Scanning Functionality - General UX Improvements - Reduced Crashes 11.3.5 02/13/2024 • Support For Newly Launched Water Heaters • Canadian French Language Option • UI Enhancements • Email Verification • Reduced Number of Bugs Causing Crashes 11.3.2 12/18/2023 What's New: • New Heat Pump Water Heater Support • Access to “Device Preferences” and “Remove Device” from My Products Screen • More Descriptive Error Messages • Simplified Connection Process • General UX Improvements • Reduced App Crashes • App Only Shows Modes Available to your Specific Water Heater Summary: • This combination of additions, changes, and fixes will result in a better overall experience and a simplified process when making changes to your water heater settings. • We would appreciate any feedback, as our goal is to make this the best app for you and your home. 10.3.0 10/04/2023 - Bug fixes & other minor enhancements. 9.0.1 06/18/2023 - Added support for additional devices. - Bug fixes & other minor enhancements. 9.0.0 06/12/2023 - Bug fixes & other minor enhancements 6.2.9 09/14/2022 - iCOMM support for certain residential heat pump water heaters - Bug fixes & other minor enhancements 6.2.3 06/24/2022 - iCOMM support for certain residential electric water heaters - Updates to the notifications process - Updated authentication functionality - Minor updates to the water heater setup process - Bug fixes & other minor enhancements 6.0.1 09/27/2021 Small bugfixes. 5.0.1 08/17/2021 Addition of IoT capabilities for Hybrid Electric Heat Pump 130 series Bluetooth connectivity and control Time of use rate plan management Demand response management Updated UI designs for simpler user experience Redesigned contractor tools Additional user groups created for Homeowner and Business Owner Login Required 5.0.0 08/10/2020 Improved water heater connection process for quicker set-up Enhanced designs across the entire application Bug Fixes 4.2.0 12/03/2019 New features, including: - Updated global navigation - Enhancements to the Connect a Water Heater process, including the addition of a QR code for serial number look up Additional design and code updates. 4.1.0 04/04/2019 Bug fixes 3.0.22 05/22/2018 Bug fixes, including: • water heater data continues updating after one minute • resolved issue where back button on Cross Reference Tool wouldn't work properly • incorrectly showing "unknown fault" when fault was resolved • general navigation bug fixes 3.0.21 05/03/2018 Security updates and bug fixes. 3.0.20 03/03/2018 Version 3.0 is our biggest update to date. Added support for the Wi-Fi-enabled Cyclone® Mxi BTH 300. With the iCOMM™ connectivity platform you’ll be able to: - Quickly and easily set up the Wi-Fi connection for your water heater - Remotely control the set point and differential of all your iCOMM™ enabled water heaters - Receive SMS and e-mail fault notifications according to your preferences - Monitor the status and fault history for each of your water heaters - Grant other users restricted or full access to your water heaters Additional updates - Completely redesigned navigation and menus - New user profiles to help you manage security of your water heaters - Bug fixes, performance improvements, and design enhancements throughout - Integrated feedback form so you can share your thoughts and any technical issues you’re having directly through the app. If you have further comments, please feel free to contact us at
[email protected]. 3.0.19 02/22/2018 Updated the way energy usage is calculated. Also, several new models have been added. 2.3.0 06/13/2017 Corrected issue that prevented Cross Reference functionality from working properly. 2.1.3 05/02/2016 - Installation date field added to Warranty Check. 2.1.2 02/15/2016
Previous Versions
Here you can find the changelog of A. O. Smith since it was posted on our website on 2016-09-28 23:33:32.
The latest version is 13.0.8 and it was updated on 2026-06-15 05:11:54. See below the changes in each version.
A. O. Smith version 13.0.8
Updated At: 2026-06-15
Changes: Version History Deprecation warning. 13.0.8 10/23/2025 - Bug fixes.
- Additional tankless heater support. 13.0.7 06/24/2025 This update restores the previous "Hot Water Available" gauge to give development time to refine new "HWA" status. 13.0.2 11/26/2024 This update changes the colors of "Hot Water" available for added clarity.
Now:
Red color indicates the current amount of Hot Water available in your Residential Hot Water Heater. (Shown with a Percentage [%] to the left of the indication bars.)
Blue color indicates the current amount of Unheated (Cold) water in your Residential Hot Water Heater. 13.0.1 10/14/2024 Additional Clarity for "Hot Water Status"
Rework of Tankless Water Heater Support
Additional French Canadian Translations
User "Tools" Navigate to Updated Corresponding Websites
Squashed Bugs
General UI/UX Improvements
Reduced Crashes 13.0.0 09/25/2024 - Predictable Wi-Fi Connection Flow per Device
- Additional Tankless Water Heater Functionality
- Specific Changes for Canadian Users
- General DR Improvements
- General UX Improvements
- Reduced Crashes
- Reduced Bugs 12.3.0 06/24/2024 - Improved Error Messages
- Additional Canadian French Translations
- Improved QR Code Scanning Functionality
- General UX Improvements
- Reduced Crashes 11.3.5 02/13/2024 • Support For Newly Launched Water Heaters
• Canadian French Language Option
• UI Enhancements
• Email Verification
• Reduced Number of Bugs Causing Crashes 11.3.2 12/18/2023 What's New:
• New Heat Pump Water Heater Support
• Access to “Device Preferences” and “Remove Device” from My Products Screen
• More Descriptive Error Messages
• Simplified Connection Process
• General UX Improvements
• Reduced App Crashes
• App Only Shows Modes Available to your Specific Water Heater
Summary:
• This combination of additions, changes, and fixes will result in a better overall experience and a simplified process when making changes to your water heater settings.
• We would appreciate any feedback, as our goal is to make this the best app for you and your home. 10.3.0 10/04/2023 - Bug fixes & other minor enhancements. 9.0.1 06/18/2023 - Added support for additional devices.
- Bug fixes & other minor enhancements. 9.0.0 06/12/2023 - Bug fixes & other minor enhancements 6.2.9 09/14/2022 - iCOMM support for certain residential heat pump water heaters
- Bug fixes & other minor enhancements 6.2.3 06/24/2022 - iCOMM support for certain residential electric water heaters
- Updates to the notifications process
- Updated authentication functionality
- Minor updates to the water heater setup process
- Bug fixes & other minor enhancements 6.0.1 09/27/2021 Small bugfixes. 5.0.1 08/17/2021 Addition of IoT capabilities for Hybrid Electric Heat Pump 130 series
Bluetooth connectivity and control
Time of use rate plan management
Demand response management
Updated UI designs for simpler user experience
Redesigned contractor tools
Additional user groups created for Homeowner and Business Owner
Login Required 5.0.0 08/10/2020 Improved water heater connection process for quicker set-up
Enhanced designs across the entire application
Bug Fixes 4.2.0 12/03/2019 New features, including:
- Updated global navigation
- Enhancements to the Connect a Water Heater process, including the addition of a QR code for serial number look up
Additional design and code updates. 4.1.0 04/04/2019 Bug fixes 3.0.22 05/22/2018 Bug fixes, including:
• water heater data continues updating after one minute
• resolved issue where back button on Cross Reference Tool wouldn't work properly
• incorrectly showing "unknown fault" when fault was resolved
• general navigation bug fixes 3.0.21 05/03/2018 Security updates and bug fixes. 3.0.20 03/03/2018 Version 3.0 is our biggest update to date.
Added support for the Wi-Fi-enabled Cyclone® Mxi BTH 300. With the iCOMM™ connectivity platform you’ll be able to:
- Quickly and easily set up the Wi-Fi connection for your water heater
- Remotely control the set point and differential of all your iCOMM™ enabled water heaters
- Receive SMS and e-mail fault notifications according to your preferences
- Monitor the status and fault history for each of your water heaters
- Grant other users restricted or full access to your water heaters
Additional updates
- Completely redesigned navigation and menus
- New user profiles to help you manage security of your water heaters
- Bug fixes, performance improvements, and design enhancements throughout
- Integrated feedback form so you can share your thoughts and any technical issues you’re having directly through the app.
If you have further comments, please feel free to contact us at
[email protected]. 3.0.19 02/22/2018 Updated the way energy usage is calculated. Also, several new models have been added. 2.3.0 06/13/2017 Corrected issue that prevented Cross Reference functionality from working properly. 2.1.3 05/02/2016 - Installation date field added to Warranty Check. 2.1.2 02/15/2016
A. O. Smith version 13.0.8
Updated At: 2025-10-23
Changes: Deprecation warning.
A. O. Smith version 13.0.7
Updated At: 2025-06-24
Changes: Jun 24, 2025
Version 13.0.7
- Bug fixes.
- Additional tankless heater support.
A. O. Smith version 13.0.2
Updated At: 2024-11-26
Changes: Nov 26, 2024
Version 13.0.2
This update restores the previous "Hot Water Available" gauge to give development time to refine new "HWA" status.
A. O. Smith version 13.0.1
Updated At: 2024-10-14
Changes: Oct 14, 2024
Version 13.0.1
This update changes the colors of "Hot Water" available for added clarity.
Now:
Red color indicates the current amount of Hot Water available in your Residential Hot Water Heater. (Shown with a Percentage [%] to the left of the indication bars.)
Blue color indicates the current amount of Unheated (Cold) water in your Residential Hot Water Heater.
A. O. Smith version 13.0.0
Updated At: 2024-09-25
Changes: Sep 25, 2024
Version 13.0.0
Additional Clarity for "Hot Water Status"
Rework of Tankless Water Heater Support
Additional French Canadian Translations
User "Tools" Navigate to Updated Corresponding Websites
Squashed Bugs
General UI/UX Improvements
Reduced Crashes
A. O. Smith version 12.3.0
Updated At: 2024-06-24
Changes: Jun 24, 2024
Version 12.3.0
- Predictable Wi-Fi Connection Flow per Device
- Additional Tankless Water Heater Functionality
- Specific Changes for Canadian Users
- General DR Improvements
- General UX Improvements
- Reduced Crashes
- Reduced Bugs
A. O. Smith version 11.3.5
Updated At: 2024-02-13
Changes: Feb 13, 2024
Version 11.3.5
- Improved Error Messages
- Additional Canadian French Translations
- Improved QR Code Scanning Functionality
- General UX Improvements
- Reduced Crashes
A. O. Smith version 11.3.2
Updated At: 2023-12-18
Changes: Dec 18, 2023
Version 11.3.2
• Support For Newly Launched Water Heaters
• Canadian French Language Option
• UI Enhancements
• Email Verification
• Reduced Number of Bugs Causing Crashes
A. O. Smith version 10.3.0
Updated At: 2023-10-04
Changes: Oct 4, 2023
Version 10.3.0
What's New:
• New Heat Pump Water Heater Support
• Access to “Device Preferences” and “Remove Device” from My Products Screen
• More Descriptive Error Messages
• Simplified Connection Process
• General UX Improvements
• Reduced App Crashes
• App Only Shows Modes Available to your Specific Water Heater
Summary:
• This combination of additions, changes, and fixes will result in a better overall experience and a simplified process when making changes to your water heater settings.
• We would appreciate any feedback, as our goal is to make this the best app for you and your home.
Disclaimer
Official App Store Link
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