Product Support

Privacy policy

1. Introduction 3 HTi, LLC is committed to safeguarding the privacy of our website visitors, prospects, and customers. By using our website and agreeing to this policy, you consent to our collection, use, and disclosure of information and use of cookies in accordance with the terms of this policy. 3 HTi, LLC has privacy controls […]

1. Introduction

3 HTi, LLC is committed to safeguarding the privacy of our website visitors, prospects, and customers. By using our website and agreeing to this policy, you consent to our collection, use, and disclosure of information and use of cookies in accordance with the terms of this policy.

3 HTi, LLC has privacy controls that affect how we will process your personal data. By using the privacy controls, you can specify whether you would like to receive direct marketing communications and limit the publication of your information. This can be done within the direct marketing communications or by emailing [email protected] .

All 3 HTi, LLC personnel who have access to data or personal information collected by 3 HTi, LLC are expected to uphold this Privacy Policy.

2. Information We Collect

There are two distinct types of data that can be collected: Personal Identifiable Information (PII) and Non-Personal Identifiable Information (Non-PII). PII is any information that can be used to distinguish or trace an individual’s identity, such as name, address, email, place of employment, or other information that is linked or linkable to an individual. Non-PII data is anonymous to 3 HTi, LLC and cannot be used by 3 HTi, LLC to distinguish or trace an individual’s identity, such as device IDs, cookies, and IP addresses.

Information We Collect:

  • Usage Data – This includes your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. Google Analytics provides this data.
  • Account Data – Account data may include your name and email address. The source of the account data may be you, your employer or affiliated institution.
  • Profile Data – Profile data may include your name, address, telephone number, email address, profile pictures, gender, date of birth, interests, educational details, and employment details.
  • Service Data – Any data that is provided by you when using or participating in any of 3 HTi, LLC’s services.
  • Publication Data – Information that you post for publication on our website.
  • Inquiry Data – Information contained in any inquiry users submit to 3 HTi, LLC regarding goods and/or services.
  • Transaction Data – May include your contact details and the transaction details provided by the purchase of any goods and services on our website. The transaction data may be processed for supplying the purchased goods and services and keeping proper records of those transactions.
  • Notification Data – Information provided for the purpose of subscribing to our email notifications, newsletters, journals, and webinar services.
  • Correspondence Data – Data may include the communication content and metadata associated with the communication. Correspondence data may be processed for the purpose of communicating with you.

We may also process any of your personal data where such processing is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another person. Please do not supply any other person’s personal data to us, unless we prompt you to do so under the basis of providing goods, services, or programs.

3 HTi, LLC customers can add, correct, or update their personal information by contacting [email protected]
.

3. Providing Your Personal Data to Others

We may disclose your personal data to suppliers or subcontractors to the extent necessary to provide goods, services, or programs.

Financial transactions relating to our website and services are managed by our payment services providers. We will share transaction data with our payment services providers only to the extent necessary for the purpose of processing your payments, refunding such payments, and dealing with complaints and queries relating to such payments and refunds.

We do not sell your personal information to third parties. We do not share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes. Mobile information will only be shared with service providers who help us operate our communications, and only as necessary to deliver the services you have requested.

In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interest of another natural person. We may also disclose your personal data where such disclosure is necessary for the establishment, exercise, or defense of legal claims, whether in court proceedings or in an administrative or out-of-court procedure.

4. SMS and Text Message Communications

The 3 HTi, LLC and its employees may communicate with customers, vendors, contracted partners, and other business contacts by SMS text message. Text messages are sent only to individuals who have provided their mobile phone number directly to a 3 HTi, LLC employee, who have initiated a text conversation with a 3 HTi, LLC employee, or who have shared their mobile number through email or other written communication in the course of an existing business relationship.

All text messaging conducted by 3 HTi, LLC employees is conversational and one-to-one in nature. We do not send marketing, promotional, or bulk text messages through this channel. Standard message and data rates from your mobile carrier may apply. Consent to receive SMS messages is not a condition of purchase. Message frequency may vary depending on the nature of the business relationship.

Recipients may opt out of receiving SMS messages at any time by replying STOP to any message. Replying HELP will provide additional information. We will honor opt-out requests promptly. Mobile phone numbers and SMS-related data are never shared with third parties or affiliates for marketing, promotional, or lead generation purposes.

5. Internet and International Data Disclosure

You acknowledge that personal data that you submit for publication through our website or services may be available, via the Internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

6. Retaining and Deleting Personal Data

This section sets out our data retention policies and procedures, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal data. Personal data that we process for any purpose shall not be kept for longer than is necessary for that purpose.

Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or to protect your vital interests or the vital interests of another person.

7. Business Platform Disclosure

3 HTi, LLC may use trusted third-party service providers to support website hosting, analytics, customer relationship management, marketing automation, communications, webinar delivery, payment processing, and related business operations.

8. Information Security

3 HTi, LLC maintains commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction. While no method of transmission over the Internet or method of electronic storage is completely secure, we take reasonable steps to protect the information entrusted to us. Access to personal information is limited to authorized personnel and service providers who require such access to perform legitimate business functions.

9. Policy Changes

We may update this policy from time to time by publishing an updated version on our website. Check this page occasionally to ensure you accept any changes to this policy.
We may notify you of changes to this policy by email or via website announcement on https://3hti.com/privacy-policy

10. Your Rights

In this section, we have summarized the rights that citizens of the European Union have under data protection law. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.

Your principal data protection rights are:

  • The right to access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to object to processing
  • The right to data portability
  • The right to complain to a supervisory authority
  • The right to withdraw consent

You have the right to confirmation as to whether we process your personal data and, where we do, access the personal data, together with certain additional information. That additional information includes details of the purposes of the processing, the categories of personal data concerned and the recipients of the personal data.

Provided that the rights and freedoms of others are not adversely affected, we will supply a copy of your personal data. You can access and request a copy of your personal data by emailing [email protected]
.

You have the right to have any inaccurate personal data about you rectified and, considering the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to erase your personal data without undue delay. Those circumstances include: the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; you withdraw consent to consent-based processing; you object to the processing under certain rules of applicable data protection law; the processing is for direct marketing purposes; and the personal data have been unlawfully processed. However, there are exclusions of the right to erasure. The general exclusions include where processing is necessary: for exercising the right of freedom of expression and information; for compliance with a legal obligation; or for the establishment, exercise, or defense of legal claims.

In some circumstances you have the right to restrict the processing of your personal data. Those circumstances are: you contest the accuracy of the personal data; processing is unlawful but you oppose erasure; we no longer need the personal data for the purposes of our processing, but you require personal data for the establishment, exercise or defense of legal claims; and you have objected to processing, pending the verification of that objection. Where processing has been restricted on this basis, we may continue to store your personal data. However, we will only process it otherwise: with your consent; for the establishment, exercise or defense of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.

You have the right to object to our processing of your personal data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for: the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise, or defense of legal
claims.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your situation, unless the processing is necessary for the performance of a task conducted for reasons of public interest.

To the extent that the legal basis for our processing of your personal data is:

  • Consent
  • That the processing is necessary for the performance of a contract to which you are party or in order to take steps at your request prior to entering into a contract and such processing is carried out by automated means, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply where it would adversely affect the rights and freedoms of others.

If you consider that our processing of your personal information infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement.

To the extent that the legal basis for our processing of your personal information is consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing before the withdrawal.

You may exercise any of your rights in relation to your personal data by written notice to us by emailing [email protected] .

11. Children’s Privacy

Our website and services are intended for business and professional audiences and are not directed toward children under the age of 13.

12. U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights regarding access to, correction of, or deletion of their personal information under applicable privacy laws.

13. About Cookies

Cookies are files created by a website that are stored in the user’s computer either temporarily for that session only (session cookie) or permanently on the hard disk (persistent cookie). Cookies provide a way for 3 HTi, LLC to recognize you and keep track of your preferences.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies. Users have control over whether and how cookies are stored through their web browser settings.

14. Cookies That We Use

We use cookies for the following purposes:

  • Authentication – We use cookies to identify you when you visit our website and while using our website.
  • Status – We use cookies to help us determine if you are logged into our website.
  • Personalization – We use cookies to store information about your preferences and to personalize the website for you.
  • Security – We use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally.
  • Analysis – We use cookies to help us analyze the use and performance of our website and services.

15. Analytics Cookies

We use Google Analytics to analyze the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use and performance of our website.
Google’s privacy policy is available at: https://www.google.com/policies/privacy.

16. Managing Cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can obtain up-to-date information about blocking and deleting cookies via these links:

Blocking all cookies will have a negative impact upon the usability of 3 HTi, LLC’s website. If you block cookies, you will not be able to use all the features on our website.

17. Our Details

This website is owned and operated by 3 HTi, LLC; Contact us at [email protected]  or 3000 Atrium Way, #296, Mount Laurel, NJ 08054 USA

18. Data Protection Point of Contact

For any issues related to data protection or privacy, please email us at [email protected] or call 609-303-3400. This policy was last updated on May 11, 2026.

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