Great websites for good causes
Helping charities, non-profits, and purpose-led organisations thrive online
Hey. I’m Marc, the owner of 16by9 and author of The Website Redesign Handbook.
About to redesign your organisation’s website? Feeling a bit overwhelmed?
You’re not alone. There’s usually a mix of competing priorities, strong opinions, and never quite enough time. It’s hard to know where to begin.
That’s where we come in.
16by9 is a small web studio that works with charities, not-for-profits, and mission-driven organisations. We help teams like yours redesign their websites with clarity, confidence, and purpose.
We’ve supported dozens of organisations through thoughtful, well-run redesigns. Not just a new coat of paint, but real improvements shaped by your goals and your users’ needs.
Every project starts with discovery and collaborative workshops. We take time to listen and understand your organisation, ensuring we build the right thing, the right way.
If you’re interested in working together, you can always contact me at marc@16by9.net. Or take a look around the site to see how we think and work.
— Marc
Let’s create your next website together
A proven process to deliver websites of the highest standard
Discovery & Strategy
We take the time to understand your organisation, your audience, and the goals your website needs to accomplish.
Design & Execution
Through an iterative and collaborative process, we’ll build something that’s user-friendly and distinctly yours.
Launch & Support
Ongoing support, updates, and improvements ensure everything continues to run smoothly.
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We’re careful about the projects we work on
If we’re not the right fit, or the work doesn’t feel right, we’ll say so. We want to do work that matters and do it well.
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We keep things clear
We speak like normal people. No jargon, no hiding behind tech talk: just open, honest communication.
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Everything is made by hand
No templates, no AI-generated slop. We design and build everything ourselves with care and attention to detail.
Our work
Recent projects from the cultural and charity sectors
Evenlode Catchment Partnership
Guiding an environmental partnership through a user-friendly redesign
Geese Theatre Company
Discovery-led redesign for a theatre charity making real change
The Website Redesign Handbook
Everything we’ve learned about redesigning large websites
Principles
The timeless principles that underpin great websites: accessibility, speed, and a human-centred mindset.
Core concepts
From design thinking to user-focused content, these are the foundations every redesign needs to get right.
And much more
We walk you through the redesign process, from planning to launch to ongoing improvements.
Read the Handbook16by9 turned what could have been a nightmare process into a dream of a project. They took time to understand our needs, ran a workshop that clarified our direction, and delivered a design we love. A delight to work with. We’d thoroughly recommend others to have their websites built by you.
Marc is a dream to work with and we're thrilled with the 16by9 service. He is always able to understand our needs in a very holistic way. No matter how big or small, he takes a brief and turns it into an excellent end product which translates beautifully to mobile. For us, Marc is an essential life-line and has become part of the Team Domenica family.
They listened to our concerns about our previous site, took the time to really understand our business and what we needed the website to do, and guided us through every stage of the redesign process. They were really easy to work with and I couldn’t have been happier with the outcome.
Would we work with 16by9 again? Absolutely 100%. Not only did they do a great job, but they challenged me, made me think, provided expert advice and they open-mindedly and wilfully dove into solving some really technically convoluted problems.
I’ve worked with a lot of web people over the years. What sets an average one apart from an excellent one is their ability to see a holistic picture of what’s required at any point in the design and development process. Marc is one of those guys: he is not only a brilliant developer but also understands design inside out too.