Great websites for good causes

Helping charities, non-profits, and purpose-led organisations thrive online

Photo of Marc Jenkins
I’m Marc, the founder of 16by9 and author of the Website Redesign Handbook

Hey. I’m Marc, the owner of 16by9 and author of The Website Redesign Handbook.

About to redesign your organisation’s website? Feeling a bit overwhelmed?

You’re not alone. There’s usually a mix of competing priorities, strong opinions, and never quite enough time. It’s hard to know where to begin.

That’s where we come in.

16by9 is a small web studio that works with charities, not-for-profits, and mission-driven organisations. We help teams like yours redesign their websites with clarity, confidence, and purpose.

We’ve supported dozens of organisations through thoughtful, well-run redesigns. Not just a new coat of paint, but real improvements shaped by your goals and your users’ needs.

Every project starts with discovery and collaborative workshops. We take time to listen and understand your organisation, ensuring we build the right thing, the right way.

If you’re interested in working together, you can always contact me at marc@16by9.net. Or take a look around the site to see how we think and work.

Signature

— Marc

Let’s create your next website together

A proven process to deliver websites of the highest standard

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Discovery
 & Strategy

We take the time to understand your organisation, your audience, and the goals your website needs to accomplish.

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Design
 & Execution

Through an iterative and collaborative process, we’ll build something that’s user-friendly and distinctly yours.

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Launch & Support

Ongoing support, updates, and improvements ensure everything continues to run smoothly.

Why we’re different

We care about the work we do and the way we 
do it

Learn more about 16by9
 
  1. We’re careful about the projects we work on

    If we’re not the right fit, or the work doesn’t feel right, we’ll say so. We want to do work that matters and do it well.

  2. We keep things clear

    We speak like normal people. No jargon, no hiding behind tech talk: just open, honest communication.

  3. Everything is made by hand

    No templates, no AI-generated slop. We design and build everything ourselves with care and attention to detail.

Our work

Recent projects from the cultural and charity sectors

Evenlode Catchment Partnership

Guiding an environmental partnership through a user-friendly redesign

Geese Theatre Company

Discovery-led redesign for a theatre charity making real change

The Website Redesign Handbook

Everything we’ve learned about redesigning large websites

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Principles

The timeless principles that underpin great websites: accessibility, speed, and a human-centred mindset.

Core concepts

From design thinking to user-focused content, these are the foundations every redesign needs to get right.

And much more

We walk you through the redesign process, from planning to launch to ongoing improvements.

Read the Handbook

Don’t just take our word for it

Here’s what our lovely clients had to say

Read all testimonials

16by9 turned what could have been a nightmare process into a dream of a project. They took time to understand our needs, ran a workshop that clarified our direction, and delivered a design we love. A delight to work with. We’d thoroughly recommend others to have their websites built by you.

Photo of Ann Berkeley
Ann Berkeley Project Manager, ECP

Marc is a dream to work with and we're thrilled with the 16by9 service. He is always able to understand our needs in a very holistic way. No matter how big or small, he takes a brief and turns it into an excellent end product which translates beautifully to mobile. For us, Marc is an essential life-line and has become part of the Team Domenica family.

Photo of Greg van Heeswijk
Greg van Heeswijk Director of Fundraising and Communications, Team Domenica

They listened to our concerns about our previous site, took the time to really understand our business and what we needed the website to do, and guided us through every stage of the redesign process. They were really easy to work with and I couldn’t have been happier with the outcome.

Photo of Andy Watson
Andy Watson CEO, Geese Theatre Company

Would we work with 16by9 again? Absolutely 100%. Not only did they do a great job, but they challenged me, made me think, provided expert advice and they open-mindedly and wilfully dove into solving some really technically convoluted problems.

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Dave Mason Work Management Consultant, Mr System

I’ve worked with a lot of web people over the years. What sets an average one apart from an excellent one is their ability to see a holistic picture of what’s required at any point in the design and development process. Marc is one of those guys: he is not only a brilliant developer but also understands design inside out too.