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TikTokSupport
15.9K posts
TikTokSupport
@TikTokSupport
The official account for TikTok support!
Here to help 7 days a week, 8am - 5pm PST 🤝
- Hi TikTok community! We're aware that some users are experiencing app issues – working to quickly fix things, and we'll share updates here!
- The TikTok app is currently experiencing some issues, which our team is working quickly to address. Thank you for your patience!
- Replying to @TikTokSupportIssue update: Fix in progress! You should be seeing your app experience return to normal as we continue to fully resolve things on our end. More updates to come.
- Issue update: We're back in action. 🎉 Thanks for your patience today!
- Replying to @TikTokSupport...Annnnnd we're back! Your app experience should be returning to normal. Thanks for bearing with us, everyone ✨
- We’re aware of an issue that is causing some accounts’ Following and/or Followers count to appear as zero. We appreciate your patience as we work to resolve this.
- We're aware that clips of a suicide that was livestreamed on Facebook have recently circulated on other platforms, including TikTok. Our systems have been automatically detecting and flagging these clips for violating our Community Guidelines.
- We're aware of an issue that’s currently causing some users to experience a delay in videos being posted. Our team is actively working on a fix, and we'll follow up here with updates.
- Due to a temporary issue we're experiencing with profile videos and photos, some users may find that their profile image has reverted to the default setting. Our team is working to get things back to normal as quickly as possible and we appreciate your patience!
- Hi Twitterverse! We're the TikTok Support team. We've got your back.
- Replying to @TikTokSupportThis issue has now been resolved. Your Following/Follower count display should be back to normal. Thanks for bearing with us!
- Replying to @szaHey SZA, don't go! Our team has resolved this issue, and we're here to help if there's anything else you need. 🙏