Your checkout might be showing symptoms you're not catching yet.
Vague delivery dates. Shipping costs appearing out of nowhere at the final step. A returns policy that's hard to find.
Your shoppers feel these things even when you don't.
The @ShipperHQ Shipping Health Check
ShipperHQ
12.5K posts
#1 in Shipping & Checkout Experience. Thousands of retailers in 150+ countries trust us to make shipping simpler, smarter, and tailored to their business.
- FedEx Freight is now its own company. As of June 1, it trades on NYSE under FDXF, completely separate from FedEx parcel. Two big changes for eCommerce shippers: Bundled parcel and LTL pricing has been separated. Your LTL volume no longer influences your parcel rates.
- This or that: the choices no eComm manager should have to make. ๐ ๐ Manually updating carrier rates every time they change or showing outdated rates and eating the difference. ๐ Shipping internationally with zero visibility into duties or landed costs or blocking it entirely
- 54% of US consumers plan to shop Memorial Day sales this year, up from 36% last year. Before the weekend hits, here's what to check: โ๏ธ Shipping promos and thresholds visible at checkout โ๏ธ Shipping rates accurate under your promotional pricing โ๏ธ Real delivery dates showing,
- Delivery transparency comes up in almost every merchant conversation our team has... We asked two of our solution engineers for their number one piece of advice on building that trust. They kept landing in the same place: show customers a real delivery date at checkout, not a
- USPS is making two changes to how it calculates dimensional weight, effective July 12. โ Dimensions will now round up to the nearest whole inch, meaning a 12.2" measurement gets calculated as 13" โ The DIM divisor is moving from 166 to 139, a lower divisor means carriers
- Replying to @ShipperHQJuly 1 is closer than it looks. Here's everything you need to know about the EU de minimis change, what it costs, and how to get your checkout ready before it hits. ๐ hubs.li/Q04h0Xvv0 #eCommerce #DutiesAndTaxes #DeMinimis #InternationalShipping
- Replying to @ShipperHQThe fix: show customers exactly what they owe before they place the order. @ShipperHQ's Duties & Taxes Calculator calculates duties, import taxes, and fees across 200+ countries directly at checkout, powered by DHL. Rates update automatically as trade policies change. Learn
- Replying to @ShipperHQThe bigger risk isn't the fee itself. It's customers finding out about it at delivery instead of at checkout. 49% of shoppers who get hit with an unexpected fee at that stage refuse the package entirely. They're not going to blame trade policy. They're going to blame the
- Replying to @ShipperHQMerchants selling lower priced products into Europe will feel it first. Accessories, samples, replacement parts, low-AOV bundles. On a โฌ25 order, the โฌ3 duty plus adjusted VAT can increase costs by around 12% before any carrier fees stack on. So it's cheaper orders that will
- The EU's โฌ150 de minimis exemption ends July 1. Parcels that used to enter Europe duty-free will now face a flat โฌ3 customs duty. VAT may increase on top of that, and carriers can be expected to add processing fees too. If you're selling internationally, this one matters. โฌ๏ธ
- U.S. shoppers are expected to have spent $38 billion on Mother's Day this year. ๐ Florals. Chocolates. Jewelry. Apparel. All of it moving through ecommerce checkouts, and every single one of those categories comes with its own shipping complexity. Temperature-sensitive
- Replying to @ShipperHQHaving duties and taxes calculated at checkout in real time means customers know exactly what they are paying before they buy. No manual updates. No surprises at the door. No scrambling every time the rules change. ShipperHQ's Duties and Taxes feature keeps your landed costs








