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Need support? We’ve got you covered
Here’s the quickest way to reach our team:
📧 Email us: [email protected]
💬 Chat with us: trybrass.com
📞 Call us: 0201 330 3333
Whichever way you choose, we’re here to help.
Brass Help
237 posts
Brass Help
@BrassHelp
Official support for @BrassHQ. We're here to answer all your inquiries and questions.
Also, reach out to us at 02013303333
Joined November 2020
- Replying to @Deejay_Klem, We apologize for the inconvenience caused and want to assure you that we will resolve your issue today.
- Replying to @_OluwakemisolaaThank you for reaching out. This has been responded to, apologies for the delayed response.
- Replying to @jumobyHello. We apologise for the inconveniences that this may have caused. Please confirm the current status of this issue, so that we can advise on appropriately.
- Replying to @fmdhilariousityThank you for contacting us. Could you please send us your business name via direct message so we can address the issue? We apologize for any inconvenience.
- Replying to @akindolu and @TheDadaboy@TheDadaboy We are sorry to hear about your onboarding experience. Please open your DM so that we can assist further.
- Replying to @iAm_S_G @brassHQ and @akindoluThank you for reaching out. We sincerely apologize for the delay and inconvenience you experienced with your onboarding. Please share your business name via our DM, @BrassHelp, and a member of our team will reach out to you immediately for further assistance.
- Replying to @Bukayor_BKHello Bukayor, thank you for contacting Brass. Account numbers are provisioned within 48 hours. Sincere apologies if your application review has gone beyond the timeline. If you can provide your business name, i could do a check on your application right away.
- Replying to @luther____ and @brassHQGood Morning, Thank you for contacting Brass. We are sincerely sorry for this experience. Please DM us with your business name to enable us provide necessary assistance.
- Replying to @Jo_lo_mi_Thank you for your interest in Brass. USD business account is currently not available but it is on our road map. We are looking to conclude this within the 3rd quarter, 2021.
- Replying to @walebakre_ and @bakreconsultingThank you for reaching out. We apologize for the inconvenience this may have caused you. We are currently looking into this and would let you know once this has been sorted. In the meantime, please input your business name in the transaction description.
- Replying to @Amani_ArtThis has been responded to, please check your DM