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SCUF Support
@SCUFAssist
Official @ScufGaming Support account. We're here to help: DMs are open! Live hours are Mon-Fri 9AM-11PM ET & Sat-Sun 10AM-4PM ET.
Suwanee, GA
scuf.co/support
Joined July 2016
15
Following
31.8K
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Posts
  • user avatar
    SCUF Support
    @SCUFAssist
    Oct 13, 2018
    We’re aware that some of you are experiencing dead zone issues with your SCUF Vantage. This affects a limited batch of controllers and we will release a software reconfiguration tool soon to correct this. We apologize for the inconvenience this has caused some of you.
  • user avatar
    SCUF Support
    @SCUFAssist
    Mar 14, 2019
    New SCUF Vantage Firmware v1.1 Update Learn more: scuf.co/vantageupdate
  • user avatar
    SCUF Support
    @SCUFAssist
    Aug 8, 2020
    We apologize for the delays some users are experiencing. If you need support, we can provide better assistance here: scuf.co/SupportTicket Volume of orders & support requests has been very high, causing longer wait times. We appreciate your patience as we get caught up.
  • user avatar
    SCUF Support
    @SCUFAssist
    May 6, 2020
    Our support team is receiving a large number of requests which are being answered in the order received. We are working hard to answer everyone ASAP, but please note: sending multiple DMs to @SCUFAssist creates multiple support tickets inadvertently increasing response time.
  • user avatar
    SCUF Support
    @SCUFAssist
    Nov 21, 2018
    SCUF Vantage Firmware v0.8 is now available for you to install on your controller at home. Watch this step-by-step video guide on how to do it:
  • user avatar
    SCUF Support
    @SCUFAssist
    Mar 14, 2018
    Scuf Gaming® @ScufGaming Remappable paddles are the key to Victory Royales 🔑✅ scuf.co/fortscuf
  • user avatar
    SCUF Support
    @SCUFAssist
    Dec 18, 2019
    🛠️ Have a @ScufGaming support question? Check out these links: Customer Support - scuf.co/CustomerSupport Open a Help Ticket - scuf.co/SupportTicket
  • user avatar
    SCUF Support
    @SCUFAssist
    Feb 28, 2020
    Replying to @NadeGrinds
    When you get a chance, please send us a DM and we'll make sure to have this resolved! Be sure to include your Order Number if you have this available.
  • user avatar
    SCUF Support
    @SCUFAssist
    Sep 2, 2020
    Have a great day of #gaming, #TeamSCUF; our Customer Support Team will be back online 9/2! 🎮
  • user avatar
    SCUF Support
    @SCUFAssist
    Mar 19, 2019
    ICYMI: The SCUF Vantage Firmware 1.1 Update is live! Check the video for details and download the update here ➡️ scuf.co/vantageupdate youtube.com/watch?v=FXC0sm…
    SCUF® Custom Controllers | Best PS5, Xbox, & PC Controllers
    From scufgaming.com
  • user avatar
    SCUF Support
    @SCUFAssist
    Oct 18, 2018
    Having trouble wirelessly pairing your Vantage to your PS4? Check out this quick guide:
    SCUF® Custom Controllers | Best PS5, Xbox, & PC Controllers
    From scufgaming.com
  • user avatar
    SCUF Support
    @SCUFAssist
    Feb 1, 2019
    Have questions connecting your headset to your Vantage? Check out this quick guide:
    SCUF® Custom Controllers | Best PS5, Xbox, & PC Controllers
    From scufgaming.com
  • user avatar
    SCUF Support
    @SCUFAssist
    Apr 21, 2020
    Hey #TeamSCUF! Our phone support team is temporarily unavailable. If you have questions or need help with your SCUF, don’t hesitate to send us a direct message here to get the fastest response!
  • user avatar
    SCUF Support
    @SCUFAssist
    Oct 2, 2018
    Have questions about your Vantage thumbsticks? Check out this quick guide!
    SCUF® Custom Controllers | Best PS5, Xbox, & PC Controllers
    From scufgaming.com