Welcome to the Official Customer Care handle for @PaytmBank — You can Contact us here OR on our 24x7 Helpline 011-3399-6699.
Paytm Bank Care
502.1K posts
Paytm Bank Care
@paytmbankcare
- Replying to @pranavpanpalia5Hi Pranav! We have successfully refunded the amount of Rs.5000 to your Paytm account against the order ID 20***************06. We request you to kindly check the same in your wallet history under the passbook section. Thanks!
- @ank544547499 Hi, your concern is important to us. We are looking into it and our team will reach out to you. Moreover, avoid sharing your personal details on public platform, best is to DM us. Thanks! cst.p-y.tm/6019B0EFd1
- Replying to @AkashHegde16Hi Akash, Thank you for your kind words. We are glad that you liked our services.
- Replying to @pranavpanpalia5Hi Pranav! Your request has been forwarded to the respective merchant. As soon as we get a response from the merchant, we will update you on the status. Please avoid sharing your personal details in public, best is to DM us. Thanks!
- Replying to @vikaasmsachdevaHi Vikaas, this is not the experience we strive to deliver to our customers. We have added the refund of ₹5220.93 to your account under wallet transaction ID 27XXXXXX73 against the transaction at Shree Balaji juice centre. (1/2)
- Replying to @AshwiniUpadhyay and @AshwiniBJPHi Ashwini! We do keep our users informed on a regular basis that we are not running these offers or campaigns. Moreover, please share your registered mobile number via DM, we will take action on the user as well as report this fraudulent SMS to the telecom operator. (1/2)
- Hi @KANHU90904, Kindly ask Cuttack police to mail at [email protected] account activation directives in form of NOTICE u/s 91CRPC along with I.O. stamp & signature. Thanks!
- Replying to @paytmbankcarePlease note that delivery of product/service depends solely on merchant's service and delivery policy. Hence you are requested to reach out to merchant for any issue related to product/service delivery. (2/2)
- Replying to @VChiruTweetsPlease note that with effect from 15th October 2020, a surcharge of upto 2% will be applicable on users who have been flagged by our system for abusing the facility of wallet to bank transfer by taking money from credit/ debit card to bank account. Thanks!(6/6)
- Replying to @mayechhbheravहाय भैरव! हमने सबसे बड़ी जरूरत वाले समुदायों में उपन्यास कोरोना-वायरस के प्रसार को रोकने और प्रबंधित करने में मदद करने के लिए भारत फाइट्स कोरोना अभियान शुरू किया है। आप Paytm Android App और Paytm.com वेबसाइट पर 'दान' अनुभाग के तहत योगदान दे सकते हैं। धन्यवाद!
- Replying to @SanjayNamburiNominal fee is applicable since we pay high charges to your bank/payment network when you add money using credit card. We request you to kindly use UPI, net banking or Debit card options to add money to your Paytm wallet without any fee. (2/4)
- Your positive feedback encourages us immensely! We are delighted to receive your appreciation on resolving your query successfully. Your feedback is important to us. It is a delight to have interactive users like you 😊 #CustomerSatisfactionReplying to @paytmbankcareHey thanks for the quick resolution. Somehow I felt the support was far better here. Request you to add a simple raise ticket option on your app instead of going on and on with FAQs and reaching nowhere. But thanks again!
- Replying to @RealMaxternHi Maxtern, Sorry! We will need more details to be able to assist you. For faster resolution of your query, please DM us your Paytm Order ID/Transaction ID along with your registered mobile number. Thanks!
