Charitable Documentation

Learn how to make the most of Charitable with clear, step-by-step instructions.

How To Connect to Square

Adding Square payments for your donation forms in WordPress is a fairly simple process. Anyone can do it!

As one of the leading payment gateways for small and medium-sized businesses, it makes good sense to use Square to provide a flexible option for your donors to make payments via credit card.

I’ll quickly walk you through the steps to connect your donation forms with Square enabled.

Ready to start collecting payments via Square on your WordPress site? Just follow the steps below!

How to Add Square Payments to WordPress

Square is built into both Charitable Lite and Charitable Pro. The process is the same for both versions of our Charitable plugin.

Note: If you’re using Charitable Lite, the plugin is free to use, so you can launch campaigns and raise funds without any investment. However, for every transaction made using this Square integration, you’ll incur a 3% fee + Square processing fees. This fee is waved if you upgrade to Charitable Pro.

For this tutorial, we assume that you already have the Charitable plugin activated on your WordPress website. In case you haven’t done that yet, head over to the Charitable Plans page. Select your plan and register for an account. Follow our guide here: How to Install Charitable in WordPress »

Step 2: Enable Square Gateway In Payment Settings

We’ve built the Square integration into Charitable’s core. This means you don’t need any addons or extensions to use this.
In your WordPress dashboard, go to Charitable » Settings » Payment Gateways tab.

Here, you’ll see Stripe and Square are ready to use. You can enable/disable each gateway here with just the click of a button.

Square payments enabled

Before you proceed, we strongly recommend turning on Test Mode. This will allow you to configure your gateway and test transactions before you make it live on your site. This is a security measure to ensure no one accidentally sends money while you are still setting up.

Now when a gateway is enabled, you will see a green Gateway Settings button. By clicking on this, you’ll be directed to the page where you can connect your Square account.

Step 3: Connect Square to Your WordPress Site

On the Gateway Settings page, scroll down the payment settings page to the Square section. You’ll see a field labeled Connection Status.

Click the Connect to Square Account button.

Connect to Square payment gateway

This will redirect you to the Square login page. Enter your email address and password, then click on Sign in.

In order to connect Square to Charitable, you need to grant specific permissions to Charitable related to your account. Click on the Allow button to proceed.

You will now be taken back to the Charitable payments settings page. Once the connection settings are configured properly, you’ll see a green checkmark and a ‘Success’ message next to Connection Status.

Square connection status successful

If you’ve added multiple business locations to your Square account, you’ll need to select one of them as your primary location using the Business Location dropdown.

Update business locations in Square

Once done with the connection settings, don’t forget to click on the Save button.

We recommend running a few test transactions to ensure your payments are successful. Once you’re confident, turn off test mode and your website can now receive payments through Square.

Step 4: Set Up Webhooks

We highly recommend you set up webhooks so that your site can receive live feedback from Square. All you have to do is copy the webhook URL into your Square webhook settings, and enable a few events as well. There’s no coding involved.

This will allow Charitable to receive real-time updates when a payment is completed or refunded through Square. With this, your Charitable forms will stay in sync with Square so payment statuses are always up to date.

Enable webhooks details

It takes about 5 to 10 minutes to do this. Follow our guide here: How to Set Up Square Webhooks »

Step 5: Create Your Campaign

With your payment gateway ready, you’re all set to create and launch fundraising campaigns. If you haven’t already, head over to Charitable » Campaigns » Add New.

This will open up a library of templates to choose from. Select the one that suits your cause best.

Template library

Once you select a template, the campaign builder will open. This is a visual builder so you’ll see a preview of your donation form as it would look when it’s live. You can make changes to this preview – there’s no technical knowledge needed.

Charitable drag and drop visual builder

You can customize your campaign by changing the content, images, and fields in the campaign. For more detailed instructions, see our guide on Getting Started with Charitable »

In the Payment settings tab in the far-left menu of the campaign builder, you can see that Square is enabled. You can access the Payment Gateway Settings here in case you need to make any changes.

That’s it. You can save your campaign and publish it to make it live.

Adding Square Payments – FAQs

Here are some of the frequently asked questions about collecting Square payments in WordPress.

Can I use Google Pay and Apple Pay with Square?

Both Google Pay and Apple Pay are supported in Charitable’s Square integration. Each requires you to go through additional steps to use these payment methods.

Are there any security measures in place to protect sensitive customer information when using Square Payments on WordPress?

Charitable is a secure plugin and takes measures to ensure that sensitive customer details remain hidden. The payments you collect via Charitable capture details of the customer’s submission, but it hides their credit card number. That means even you, as a business owner, can’t see sensitive details like card numbers, so you can guarantee customer privacy and security with your Square payment forms created with Charitable.

Can I track and manage my transactions directly from my WordPress dashboard with Square Payments?

Yes, Charitable includes comprehensive payment tracking features, just like making a donation with any other payment method.

Does Charitable support refunding one time payments made by Square?

Yes. You can refund donations from the “edit donation” screen in the “actions” dropdown, and check off “refund directly from gateway”.

Does Charitable support recurring donations with Square?

Yes. You must have the recurring addon installed and activated.

I’ve been using a previous version of the Square addon. How is this addon different?

If you are using a Charitable “legacy” beta Square addon, this addon is currently still supported. Feel free to reach out to support if you want to ask specific questions if you are considering upgrading.

Still have questions? We’re here to help!

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New Payments

⚡ Unlock India-Based Donations: Meet Charitable’s Native Razorpay Integration

Trying to collect donations in India? Charitable’s native Razorpay integration features:

⚡ Instant UPI Integration: Accept fast, local donations directly inside your form via apps like PhonePe, Google Pay, Paytm, and BHIM without sending donors away from your site.

📲 Auto-Generated Campaign QRs: Instantly render scannable QR codes encoding a UPI deep link directly on your public campaign pages and sidebars for an effortless “scan-to-give” experience.

💰 Dual Local & Global Reach: Headline your campaigns in INR while seamlessly accepting major international currencies like USD, EUR, GBP, and CAD to maximize global support.

🔁 Seamless Recurring Giving: Fully integrates with the Charitable Recurring addon to manage automatic monthly subscriptions directly through Razorpay without extra code.

↩️ Automatic Two-Way Sync: Keep your books perfectly clean with two-way refund syncing—issue a refund inside WordPress or your Razorpay dashboard and both sides update automatically.

🔒 Webhook-Verified Security: Automatically protect your donation records using HMAC-signed webhook verification to ensure every status update represents real money cleared on the rails.

Visit this page to learn more.

Integration New

🎉 New Built-in PushEngage Integration

Struggling with falling email open rates and rising ad costs just to keep your supporters engaged? Charitable’s built-in PushEngage integration features:

🔔 Zero-Fee Direct Messaging: Deliver crisp, instant pop-up notifications straight to your donors’ desktops and mobile devices.

⏱️ Four Smart Automated Triggers: Automatically send updates for immediate donation thank yous, full-list campaign launches, urgent “ending soon” alerts, and goal milestone celebrations.

📈 Group Momentum Broadcasts: Turn private milestones into public wins by automatically broadcasting alerts to your entire subscriber list the moment a campaign hits 50%, 75%, or 100% of its goal.

📊 Automatic Analytics Tracking: Monitor exactly where your incoming notification traffic is coming from with built-in attribution that requires zero complex configuration.

Visit this page to learn more.

New Security

💂‍♂️ New DonationGuard 🛡️ Automatically Protects Your Donations!

Worried about card testing attacks or spam bots flooding your donation forms, but don’t want to ruin the giving experience for your real supporters? Charitable’s DonationGuard features:

🛡️ Real-Time Bot Detection: Actively monitors every donation submission for five distinct attack signals without slowing down your human donors.

📊 Smart Traffic Scoring: Instantly evaluates activity against a learned baseline of your site’s normal donation rhythms to catch sneaky, slow-drip card testing.

🚨 Severity-Tiered Alerts: Immediately opens structured “Attack Records” and notifies you via email and admin alerts the moment a campaign starts taking fire.

🎯 Single-Click Defense: Deploy instant security using the “Recommended Settings” preset to turn on Honeypot, Time Trap, and Rate Limit modules all at once.

🚫 Automated Blocklists: Permanently stop repeat offenders by automatically blocking suspicious email addresses based on your customized rules.

Visit this page to learn more.

GiveWP Migrations New

🧤 White Glove Migration Service for GiveWP

Thinking about switching your fundraising platform from GiveWP to Charitable, but don’t want to risk losing your data or handle a complex technical setup yourself? Charitable’s White Glove Migration Service features:

👥 Flawless Donor Mapping: Safely transfer your entire supporter database with zero data loss.

📊 Complete Financial History: Meticulously preserve every historical transaction for continuous, accurate reporting.

🔄 Seamless Recurring Giving: Safely transfer active sustaining subscriptions without disrupting your incoming revenue or requiring your donors to update their information.

💳 Zero Gateway Disruptions: Keep using Stripe, PayPal, or any other GiveWP-compatible processor you already love.

🚀 Expert Technical Setup: Relax while our team handles the heavy lifting to install and configure your forms—plus, qualifying users get a full year of Charitable Pro completely free.

Visit this page to learn more.

automation Improvement

📢 New Feature Alert: Automation Connect 2.0 Is Here! 🚀

Thinking about connecting your fundraising data to tools like Mailchimp, Slack, or Google Sheets, but don’t want to hire a developer or write custom code? Charitalbe’s new automation addon has:

⚡ 17 Event Triggers: Instantly fire webhooks for a donor’s first gift, renewal payments, or reached campaign milestones.

🎯 Smart Conditional Logic: Use powerful AND/OR logic across 11 fields to only send data when it meets your exact criteria, like newsletter opt-ins.

📊 Custom Payload Control: Select from 80+ clean data fields across donor, donation, and campaign metadata so your apps get exactly what they need.

🚀 Pre-Built Platform Templates: Skip the setup from scratch with ready-to-go templates for Zapier, Make.com, n8n, HubSpot, and Slack.

🛡️ Reliable Developer Tools: Power your workflows with signed HMAC-SHA256 payloads, complete WordPress filters, and automatic retry logs.