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Automation helps engage and hire strong candidates

For Tim Sweetman, quickly hiring and onboarding high caliber candidates is an important part of being an Owner/Operator. The hardest part? Keeping them engaged in the process without losing them to the competition.

"The team at Workstream sees their customers as a gift. If you're going to sign up with Workstream, you're going to be given immense value now and into the future."

Tim Sweetman

Owner/Operator
The problem

Hiring the right people

About Tim Sweetman

Industry: Restaurant

 

Tim understands that the first step to keeping his customers happy is hiring the right people. “Our customers deserve to have great employees that are serving them,” he explains, “We don’t want to waste any time or run short staffed and give customers a bad experience because we are struggling to onboard somebody or wasting time on administrative tasks.” 

The question, though, was how?

Attracting great talent wasn’t the problem. The problem was keeping applicants engaged long enough to actually hire them. With no way for candidates to track their application status, they would resort to calling Tim for updates. They were often getting lost in the shuffle or quickly snagged by competitors. Rather than filling an open role in a few days, it  took as long as several weeks. 

A manual onboarding process followed, requiring new hires to learn the platforms, apps, and software needed to do their job. For Tim, this is one of the hardest aspects of hiring new employees. “No matter how good we’re going to be, we’re going to have turnover at some point.To have to reteach a tool is really really difficult. It’s also really difficult to have multiple apps that you’re having to learn and implement.” Jumping back and forth between several different apps is confusing and takes up too much time.

Tim knew there had to be a better approach.

The solution

Streamlining HR tasks through automation and consolidation

Once Tim discovered Workstream, he realized it was what he had been searching for. It ticked all the boxes and solved his number one pet peeve: wasted time. By automating the recruiting, hiring, and onboarding processes, plus consolidating his tech stack, Workstream helped save time and alleviate the burden of switching through a mess of apps. 
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Quick onboarding

With Workstream, not only does he keep applicants engaged but also onboards them faster than before so they can do what they do best–provide exceptional food and service. 

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All-in-one platform

Tim put it best: “Time is money for us. We need people who are serving customers. We don’t want to waste a lot of time doing other things. Before Workstream, there were a number of areas that we would have to manually import into an HR platform. It just didn’t speak well. And now with a click of a button, everything is placed into our HR platform. Someone is onboarded literally in an instant. There’s a ton of time saved there. It allows employees to just jump right in.” 

the wins

More time to focus on what matters most

By increasing the efficiency of his business, Tim has been able to provide more value for his customers—and that’s what matters most. With Workstream, he has the tools to empower his team, provide exceptional service, and embrace further innovation.

See how Workstream can help you manage and pay your hourly workforce

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Personal Information and Sensitive Personal Information

Before we discuss the right to limit and the right to opt-out, we must first define personal information and how it relates to sensitive personal information.

Personal information is any data that identifies, relates to, or could reasonably be linked to you or your household. A few examples of personal information include:

  • Name or nickname
  • Email address
  • Purchase history
  • Browsing history
  • Location data
  • Employment data
  • IP address
  • Profiles businesses create about you, including pseudonymous profiles (“user1234”)
  • Sensitive personal information

Sensitive personal information or “SPI” is a subset of personal information, defined as:

  • Identifying information (e.g. social security number, driver’s license)
  • Financial data (e.g. debit or credit card numbers)
  • Precise geolocation (within a radius of 1,850 feet)
  • Demographic or protected-class information (e.g. race/ethnicity, religion, union membership)
  • Biometric and genetic data (e.g. fingerprints, palm scans, facial recognition)
  • Communications and content (e.g. mail, email, text messages)
  • Health and sexual orientation (e.g. vaccine records, health history)

Right to Opt-Out

Californians have the right to opt-out of the sale and sharing of their personal information. That means you have the right to opt-out of the sale of your personal information to third parties (e.g. data brokers, advertisers). You also have the right to opt-out of the sharing of your personal information to prevent the targeting of ads across different businesses, websites, apps, or services.

CCPA-covered businesses must provide a link to allow you to exercise this right. It is usually found at the bottom of a webpage and will say “do not sell or share my personal information” or “your privacy choices.” Sometimes businesses offer privacy choices through a pop-up window or form

To opt-out of the sale and sharing of your personal information, click on the link or use the toggle provided by the business and follow the directions. Doing this on every website you visit can feel burdensome, but to ease the burden you can automatically select your privacy preferences for every website by using an opt-out preference signal, or OOPS for short.

An OOPS is a user-friendly and straightforward way for consumers to automatically exercise their right to opt-out of the sale and sharing of their personal information with the businesses they interact with online. An OOPS, such as the Global Privacy Control. It can either be a setting on your internet browser or a browser extension. With an OOPS, consumers do not have to submit individual requests to opt-out of sale or sharing with each business.

Right to Limit

Californians also have the right to direct businesses to limit the use and disclosure of their sensitive personal information.

Businesses covered under the CCPA must provide a link on their website that allows you to request the limiting of your SPI, if they plan on using it in certain ways. That link will also typically be at the bottom of a webpage and will say: “limit the use of my sensitive personal information” or “your privacy choices.” Once you send this request, the business must stop using your SPI for anything other than to:

  • Provide requested goods or services
  • Ensure security and integrity
  • Prevent fraud
  • Maintain system functionality
  • Comply with legal obligations

Bringing it Together

In summary, the CCPA gives you the right to opt-out of the sale and sharing of your personal information and gives you additional rights to further limit the use and disclosure of your sensitive personal information.

When you exercise these rights together, you exert greater control in protecting your personal data which is important for your identity, safety, and financial health.

If you are on a business’s website and you can’t find the links to exercise your rights, remember to check their privacy policy. The privacy policy should tell you how you can exercise your rights under the law.

If you find your rights being violated, you can submit a complaint to CalPrivacy.

Next in the LOCKED series, we will explore the right to correct and right to know. Follow us on social media to get live updates or check back in one week for the next post.

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Targeted Advertising

Used to deliver advertising that is more relevant to you and your interests. May also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns. Advertising networks usually place them with the website operator’s permission.

Personalization

Allow the website to remember choices you make (such as your username, language, or the region you are in) and provide enhanced, more personal features. For example, a website may provide you with local weather reports or traffic news by storing data about your general location.

Analytics

Help the website operator understand how its website performs, how visitors interact with the site, and whether there may be technical issues.

Right to Limit Use of Sensitive Personal Information

You also have the right to limit how we use sensitive personal information (such as precise geolocation, financial data, etc.).

Your preference has been saved. We will not sell or share your personal information.