For Multi-Location Franchises & Service Chains
Your lapsed customers are leaving money on the table. We call them back.
Trained human agents call your lapsed customers and get them to rebook. Built for multi-location franchises and service chains. 3x ROI guaranteed, or you don't pay.
How It Works
Three simple steps. No software to learn. No AI. Just results.
Connect Your Data
Import your customer list or connect your CRM (Zenoti, Mindbody, Vagaro, and more). We identify who's lapsed and most likely to return.
We Build Your Campaigns
Lapsed customer callbacks, birthday outreach, refer-a-friend. Tailored scripts, smart timing, human review.
Real People Make Real Calls
Trained agents pick up the phone. Every call recorded. Customers rebook, renew, or buy gift cards.
We integrate with your existing booking platform
Don't see yours? We can likely work with it. Just ask.
Campaigns That Drive Revenue
Dynamic segments, smart timing, and trained agents. Every campaign adapts daily to your business.
Lapsed Customer Reactivation
3-week lapse window, daily dynamic lists, agents call with personalized offers to get customers back in the door.
Birthday Campaigns
Call customers in their birthday month with special offers that feel personal and drive bookings.
Refer-a-Friend
Call existing customers to engage referral programs with incentives. Turn happy customers into your sales team.
Membership Win-Back
Re-engage cancelled or expired members with tailored offers designed to bring them back.
Gift Card Promotions
Drive gift card purchases through warm outbound calls during key seasonal moments.
VIP Re-Engagement
Priority outreach to high-lifetime-value customers who've gone quiet. Your best customers deserve a personal touch.
Seasonal Campaigns
New Year's resolutions, summer prep, holiday specials. Timed to when people are most motivated to book.
These are examples. Every campaign is customized to your business, your customers, and your goals.
Simple, Transparent Pricing
Pay a deposit. We deliver 3x+ ROI, or you get your money back.
Credited against your commissions
What Happens After You Sign Up
From data integration to recovered revenue in under three weeks. Here's exactly how the process works.
Data Integration
Connect your CRM or send your customer list. We identify your highest-value lapsed clients and build targeted segments.
Agent Training
We train a dedicated team on your brand, services, and customer profiles. Custom scripts built specifically for your business.
First Calls Go Out
Your agents start calling lapsed customers. All calls recorded and reviewable from day one. You see results immediately.
Revenue Starts Flowing
Rebookings roll in. Monthly reporting shows every call, every booking, every dollar recovered. You see the ROI in real time.
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You're not hiring a startup. You're getting a dedicated team from a proven global operation.
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Great Place to Work 
Top 500 Global BPO Real Results. Real Revenue.
“WinbackEngine recovered over half a million dollars in revenue from customers we thought were gone forever. The team is professional, the calls are recorded, and the results speak for themselves.”
“We saw a clear, measurable ROI within weeks. The dedicated agents understood our product and our customers. It felt like an extension of our team, not an outsourced call center.”
Trusted by
Full Transparency
No black boxes. You see everything we do.
Every Call Recorded
Full transparency. Listen to any call, anytime. Quality you can verify.
Always a Real Person
Never bots, never robocalls. Every call is made by a trained human agent.
Human Oversight
Experienced team leads review calls, coach agents, and ensure quality on every campaign.
TCPA & CAN-SPAM Compliant
We follow all regulations. Proper consent, proper timing, proper documentation.
Respectful Opt-Out
Customer says stop? We stop. Immediately. No questions asked.
Built for Service Businesses
Multi-location service businesses with lapsed customers and revenue to recover.
Industries We Serve
Best Fit If You Have
CRM Integrations
Frequently Asked Questions
How quickly will I see results?
Most clients see their first booked appointments within 7 days of launch. We prioritize your highest-value lapsed customers first, so early results come fast.
What size business is this for?
WinbackEngine works best for multi-location service businesses with 500+ lapsed customers and $50+ average transaction values. Franchise operators see the biggest impact.
How does the pricing work?
You start with a $5,000 deposit, which gets credited against commissions as we deliver results. We guarantee a 3x return on your investment. For every dollar you put in, we return at least three. If we don't recover enough revenue to cover the deposit during the 3-month pilot, the unused portion is refunded. No risk.
Who makes the calls?
Trained, dedicated human agents. Not bots, not robocalls, not automated dialers. Real people who learn your business and speak to your customers with care and professionalism.
What channels do you use?
We focus on what works best: real phone calls from trained agents. A personal phone call has dramatically higher conversion rates than emails or texts for re-engaging lapsed customers.
Are the calls recorded?
Yes. Every single call is recorded and available for your review. Full transparency is a core part of how we operate.
What CRM systems do you integrate with?
We integrate with Zenoti, Mindbody, Vagaro, WellnessLiving, Booker, Fresha, Phorest, MarianaTek, and more. If you use a different system, we can likely work with it. Just ask.
What types of campaigns do you run?
Our core campaigns include lapsed customer reactivation, birthday outreach, refer-a-friend, membership win-back, gift card promotions, VIP re-engagement, and seasonal campaigns. Every campaign is customized to your business.
Is there a long-term contract?
No. We start with a 3-month pilot to prove results. After that, it's month-to-month. We earn your business with ROI, not contracts. Your initial deposit is credited against commissions as revenue is recovered.
Is this compliant with calling regulations?
Absolutely. We're fully TCPA and CAN-SPAM compliant. Proper consent, proper timing, proper documentation. If a customer requests to opt out, we honor it immediately.
There's hidden revenue in your customer list. Let's find it.
No commitment. No setup fees. Guaranteed 3x ROI.