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Contact WhatsApp

Data Subject Rights Form

Please use this form if you are a WhatsApp user and you live in the European Region or the UK.
As a WhatsApp user, you can access and download your information using our in-app "Request Account Info" feature on Android, iPhone, and KaiOS. When you use our in-app "Request Account Info" feature, we provide your information in a ZIP file which includes HTML and JSON files.
Please note that the report doesn't include your messages. If you wish to export your chat history instead, you can learn how in our Help Center.
As a WhatsApp user you may delete your WhatsApp account at any time by using our in-app Delete My Account feature. Learn how you can delete your account on Android, iPhone, and KaiOS. To learn more about what happens when you delete your WhatsApp account, please visit the Managing Your Information section of our Privacy Policy.
As a WhatsApp user you may object to the processing of your information where we rely on legitimate interests.

You have the legal right to object at any time to the processing of your personal information where the purpose is:
- Business intelligence and analytics.
- To preserve and share information with others including law enforcement and to respond to legal requests.
- To preserve and share information when we seek legal advice or seek to protect ourselves in the context of litigation and other disputes.
- To promote safety, integrity and security outside of the performance of our contract with you.
- To improve the WhatsApp Service by developing new features or updating existing features.
- To improve the WhatsApp customer support service.

You can also object at any time to the processing of your personal information for direct marketing purposes, regardless of the legal basis relied upon.

If you are under the age of majority (under 18, in most applicable countries), you also may object to the processing of your information we carry out under the legal basis of legitimate interests where we may be unable to process your information on the grounds of contractual necessity.

Before submitting an objection, we invite you to read the following Help Center article to understand how to make an objection.
If your phone was lost or stolen, read this article.
If you think your account was stolen, read this article.
If your account was banned, read this article.
If you have any other questions or concerns, please visit our Help Center.
If your question does not relate to any of the above items, please contact us.
Using Meta AI through WhatsApp is optional. Interactions are not used to improve AI at Meta, and we’ll make it clear if this changes. For more information, please visit the Help Center.

After you enter your details and submit a request, we will get in touch with you via email to assist.

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