About us
Usability Partners offers...
...specialist knowledge, tools and methods to ensure interactive products/systems meet user needs and are easy to use.
- Professional user-centred UX design and evaluation services.
- UX research services in Sweden, Europe and across the globe.
- Process based on international standards (e.g. ISO 9241, ISO/IEC 62366).
Since 2001 we have helped our clients develop products that are easy to use. We ensure that an end-user perspective drives innovation in new development and improvement in existing designs.
More about usNews
Educating future UX professionals
We've recently held seminars, guest lectures and usability lab demonstrations for a variety of educational institutions... (2026.02.11)
UX in online gaming
Usability Partners has recently completed a series of user tests of a mobile site and app for online gaming... (2025.12.02)
User research for market validation
Usability Partners has been asked to help a startup venture in the video streaming industry... (2025.10.30)
Services
Wherever you are in the development process, we can support you with relevant activities from our UX toolbox.
UX strategy
Expert advice and guidance in developing and implementing your organisation's UX strategy.
User requirements analysis
Collection and analysis of user requirements to help the development team understand and prioritise the content and functionality of the interface.
Usability testing
Everything from short informal tests and expert reviews to large international studies.
Other services
We also offer other services for your service/product:
- Planning & process
- Interaction design
- Eye-tracking
- Surveys
- Accessibility testing
- Seminars/courses
Skills & experience
We have applied our expertise and knowledge in many different domains and in many different ways. We have carried out projects all over the world, from Borås, Sweden to Lima, Peru. Many of our clients come back year after year.
Telecom
Mobile apps, customer service systems, web services, ...
Example clients:
Bredbandsbolaget, Ericsson, Telia, ...
Banking/Finance
Mobile apps, intranets, cash machines, ...
Example clients:
ICA Banken, Qapital, Swedbank, ...
E-commerce
Websites, sales systems, mobile apps, ...
Example clients:
Euroflorist, H&M, IKEA, TUI, ...
Automotive/transport
In-vehicle apps, camera systems, car configurators, ...
Example clients:
Scania, SL, Stockholms stad, ...
Medtech
Journal systems, medtech products, patient apps,...
Example clients:
Karolinska universitetssjukhuset, Novo Nordisk, ...
Industry
Control panels, case management systems, touchscreen UIs, ...
Example clients:
Bosch, Electrolux, Vattenfall, ...
Insurance/Pensions
Websites, checkout flows, internal systems, ...
Example clients:
Alecta, Avtalat, If, Trygg-Hansa, ...
Entertainment
Websites, mobile apps, Smart TV-apps, ...
Example clients:
Betsson, HBO Nordic, Viaplay, ...
IT
Business systems, IT hardware, mobile apps, ...
Example clients:
Dell, D-Link, InfoTorg, Pulsen, ...
Public sector
Web services, intranets, case management systems, ...
Example clients:
Lantmäteriet, Regeringskansliet, Vetenskapsrådet, ...
Usability labs on neutral ground
Our usability labs are purpose-built for most types of user-centred activities. Use an independent space for your research.
We have a larger lab with more flexibility in terms of what you want to test - we have tested everything from mobile apps to displays for heat pumps and other household appliances. The smaller lab is designed with interviews and small group activities in mind.
