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Provenance Matters: Why Citations Are the Missing Link in Insight-Driven Decisions
by Jake Burghardt
May 20
•
Jake Burghardt
8
3
Winning the Game of Broken Telephone: A Blueprint for Evaluating AI Across the Research Pipeline
by Lindsey DeWitt Prat
May 6
•
Lindsey DeWitt Prat, PhD
13
3
Calibration Matters More Than Automation: What AI’s History Suggests About Building Agentic Research Systems
by George Jensen
Apr 23
•
𝚐𝚎𝚘𝚛𝚐𝚎
20
6
4
An Interview with Oren Friedman: Building for Machine Speed Without Losing the Human Touch
by Kate Towsey
Apr 2
•
Kate Towsey
4
5
1
A Practical Guide to Structuring ResearchOps Through Organizational Change
by Carolyn Morgan
Mar 18
•
Carolyn Morgan
7
Recent Articles
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The Research Operating System Too Few Are Building: Why “I-Me-Mine AI” Isn't Enough
by Kate Towsey
Mar 4
•
Kate Towsey
13
6
Your Best Work Won’t Speak for Itself: Tried-and-Tested Sales Tactics for ResearchOps Professionals
by Glenn Familton
Feb 16
•
Glenn Familton
11
Why the Distributed Growth Model Is Failing Research Teams—and What to Build Instead
by Kate Towsey
Jan 28
•
Kate Towsey
18
3
The Systems Linguist: How Mapping Data, AI, and Language Builds Smarter ResearchOps
by Shivanjali Mishra
Jan 14
•
Shiv
15
3
1
Pay-by-Weight or All-You-Can-Eat? Building Self-Service Research Programs That Actually Work
by Luana Cruz
Dec 18, 2025
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Luana Cruz
6
3
From Red Flags to Green Lights: How to Turn Misaligned Research Requests Into Partnership Opportunities
by Emily Taylor
Dec 3, 2025
•
Emily Taylor
3
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How to AI UXR
How to AI UXR: A Map for Building AI-Augmented Research Operations
Produced by Kate Towsey. Sponsored by Strella.
May 21
•
Kate Towsey
42
2
6
The Career Ladder
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4:56
The Universal ResearchOps Career Ladder: Use It to Advocate for Your Own Career Ladder
A Five-Minute Podcast with Caitlin Faughnan, the Senior UX ResearchOps Specialist at GitLab
Jan 21
•
Kate Towsey
8:27
The Universal ResearchOps Career Ladder: Use It to Illustrate the Strategic Potential of ResearchOps
A Nine-Minute Conversation with Jared Forney, the ResearchOps Principal at Okta
Jan 13
•
Kate Towsey
and
Jared Forney
5
6:47
The Universal ResearchOps Career Ladder: Use It to Benchmark Maturity
A Seven-Minute Conversation with Rodrigo Dalcin, Staff User Experience ResearchOps at Wealthsimple
Dec 23, 2025
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Kate Towsey
and
Rodrigo Dalcin
1
1
Introducing the Universal ResearchOps Career Ladder
Use It as a Springboard to Define a Ladder That’s Custom-Fit, or Use It as Is
Nov 17, 2025
•
Kate Towsey
7
2
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