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transunion.com Sustainability Information

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Sustainability & Ethics

Sustainability Claims

In 2023, over 11,500 TransUnion employees globally participated in a Conscious Equity training program focused on addressing workplace bias. TransUnion identified 86 million new consumers across eight countries including Canada, Hong Kong, India, and others against a 2022 baseline. The company has secured a 12-year agreement for renewable energy from a southern Illinois solar project to power their Chicago headquarters starting in April 2025.

Note: While these are the brand's sustainability claims, third-party certifications can provide more reliable verification of sustainable practices. And always look for the following criteria for a sustainable brand: use of sustainable materials (organic, recycled), fair labor practices and worker safety, transparent supply chain, eco-friendly packaging, and commitment to reducing environmental impact through waste reduction and energy efficiency. Preferably mentioned with numbers and percentages.

Category Services
Country N/A
Delivery Information TransUnion offers online services for managing credit freezes, fraud alerts, disputes, and credit reports. Shipping fraud is a form of account takeover where criminals change shipping addresses on legitimate purchases.
Returns Policy TransUnion provides online services for managing credit freezes, fraud alerts, disputes, and credit reports. According to their guidance, if a creditor verifies inaccurate information during a dispute, TransUnion will revise or delete that information from the credit report.

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