Delivery Information
Orders placed with Mint Mobile take up to 2 business days to process before shipping. Orders submitted after 1 PM EST will begin processing on the next weekday.
Returns Policy
The service provides a 7-day money-back guarantee for new customers, allowing them to receive a full refund minus shipping costs if they're not satisfied with their Mint Mobile service. The company requires customers to submit their refund request within 7 days of activating their plan, and refunds are processed within 10 business days. Unopened SIM cards can be returned within 10 days of purchase if they remain in their original packaging and have not been activated.