Effective Date: June 8, 2026

Who we are and what this policy covers

Storysnap, LLC (“Storysnap,” “we,” “us,” “our”) operates the Testimonial Hero (testimonialhero.com) and Product Hype (producthype.com) brand websites, as well as our corporate site at storysnap.com. This Cookie Policy describes the cookies and similar tracking technologies used on these websites and how you can control them.

This Cookie Policy works alongside our Privacy Policy, which explains how we handle personal data more broadly.

What are cookies?

Cookies are small text files that websites place on your device to remember information about your visit. Similar technologies (web beacons, pixels, tags, local storage) work in comparable ways. We refer to all of these collectively as “cookies” in this Policy.

Session cookies last only while your browser is open and are deleted automatically when you close it.

Persistent cookies remain on your device for a defined period, until they expire or you delete them.

First-party cookies are set by storysnap.com or one of our brand sites directly.

Third-party cookies are set by other domains when content from those domains loads on our sites (for example, embedded video, analytics, or marketing tools).

How we use cookies

We group cookies into four categories:

Strictly Necessary

Required for our websites to function. They enable core features like serving pages, maintaining session state, securing the connection, and remembering your cookie consent choice. These cookies cannot be disabled through our cookie controls because the sites won't work without them. You can disable them through your browser settings, but parts of the sites will break.

Performance and Analytics

Help us understand how our websites are used so we can improve them. These cookies count visits, identify which pages are popular, and show how visitors move through the sites. They typically do not identify you individually.

Functionality

Enable enhanced features and personalization that improve your experience but aren't strictly necessary. Examples include cookies used by our chat widget to recognize returning visitors and maintain conversation history.

Marketing and Advertising

Enable us to deliver and measure marketing campaigns, including retargeting on third-party platforms (for example, LinkedIn or Meta). Some marketing cookies allow third-party advertising partners to track your browsing across other websites for advertising purposes.

Cookies we use

The tables below list the cookies in use on Storysnap websites. The number and names of cookies may change as we update our tools; we review and update these tables as needed.

Strictly Necessary cookies

Used on all Storysnap websites (testimonialhero.com, producthype.com, storysnap.com).

ProviderCookieTypePurposeDuration
Webflowwf_authFirst-partyAuthentication for hosted site featuresSession
Webflowwf_logFirst-partyOperational loggingSession
Webflowwf_visitorFirst-partyVisitor identification for site deliveryPersistent
HubSpot__hs_opt_outFirst-partyRecords cookie consent choice across visits13 months
HubSpot__hs_do_not_trackFirst-partyStores do-not-track preference if visitor opts out of all cookies13 months

Performance and Analytics cookies

Used on all Storysnap websites.

ProviderCookieTypePurposeDuration
Cloudflare__cf_bmFirst-partyBot management and abuse prevention30 minutes
Cloudflare_cfuvidFirst-partyDistinguishes unique visitorsSession
Cloudflarecf_clearanceFirst-partyConfirms visitor passed Cloudflare security challenge1 year
Google Analytics_gaFirst-partyDistinguishes unique users2 years
Google Analytics_gidFirst-partyDistinguishes unique users24 hours
Google Analytics_gat_UA-131218126-1First-partyThrottles request rate1 minute
Microsoft Clarityxp_vidThird-partySession recording and heatmap analyticsPersistent

Functionality cookies

Used on all Storysnap websites where applicable features are enabled (for example, where the chat widget is available).

ProviderCookieTypePurposeDuration
HubSpot__hsscFirst-partyTracks current session for the HubSpot chat widget30 minutes
HubSpot__hssrcFirst-partyDetermines whether the visitor has restarted their browserSession
HubSpotmessagesUtkFirst-partyRecognizes returning visitors in the HubSpot chat widget13 months
Webflowwf_userFirst-partyUser session continuity for site featuresSession

Marketing and Advertising cookies

Used on the sites noted in the table below. testimonialhero.com uses additional marketing and attribution tools because it runs broader paid acquisition campaigns.

ProviderCookieTypePurposeSite(s)Duration
LinkedInli_sugrThird-partyLinkedIn Insight Tag / retargetingAll sites90 days
LinkedInli_gcThird-partyStores LinkedIn cookie consent preferencesAll sites6 months
LinkedInlidcThird-partyLinkedIn data center routing and load balancingAll sites24 hours
HubSpot__hstcFirst-partyMarketing analyticsAll sites180 days
HubSpothubspotutkFirst-partyVisitor identificationAll sites180 days
Google Ads_gcl_auFirst-partyAd conversion linking and measurementtestimonialhero.com90 days
Meta_fbpThird-partyMeta (Facebook) Pixel for retargetingtestimonialhero.com90 days
Microsoft (Bing Ads)_uetsidFirst-partyConversion trackingtestimonialhero.com24 hours
Microsoft (Bing Ads)_uetvidFirst-partyVisitor identificationtestimonialhero.com13 months
UserGemsug-uuidThird-partySales intelligencetestimonialhero.comPersistent
G2_g2_trkThird-partyReview platform analyticstestimonialhero.comPersistent

How to control cookies

Cookie consent

We use HubSpot's consent management to operate our cookie banner. Your consent preferences are stored as cookies on your device and respected across return visits.

We rely on your consent for non-essential cookies (Performance and Analytics, Functionality, Marketing and Advertising). You can grant or withhold consent through the cookie banner on our websites, and you can change your preferences at any time by reopening the cookie settings from our site footer.

Strictly Necessary cookies do not require consent because they are essential to site functionality.

For broader privacy requests not limited to cookies — such as accessing or deleting personal data we hold about you — use our data privacy request page at storysnap.com/data-request.

Browser controls

You can block, delete, or limit cookies through your browser settings. The specific steps vary by browser:

  • Chrome: Settings > Privacy and security > Third-party cookies
  • Safari: Settings > Privacy
  • Firefox: Settings > Privacy & Security
  • Edge: Settings > Cookies and site permissions

Blocking all cookies (including Strictly Necessary cookies) will cause parts of our sites to stop working.

Opt out of specific advertising cookies

You can opt out of certain third-party advertising cookies directly with the providers:

Global Privacy Control (GPC)

For US visitors, we honor the Global Privacy Control (GPC) browser signal as an opt-out of “sale” or “sharing” of personal information for cross-context behavioral advertising, in accordance with the California Consumer Privacy Act and other applicable US state privacy laws. To send a GPC signal, use a browser or extension that supports it (see globalprivacycontrol.org).

Do Not Track (DNT)

The Do Not Track browser signal lacks a consistent industry standard and has been deprecated by major browsers. We do not respond to DNT signals. For US opt-out controls, use GPC as described above. For EU and UK control, use the cookie banner on our websites.

Cookies set by third-party content

Our websites may include content from third-party services (for example, embedded video, social media buttons, news article previews, or marketing tools). These services may set their own cookies that we do not directly control. When you interact with embedded third-party content, your interaction is governed by that third party's own privacy policy and cookie practices.

Changes to this Cookie Policy

We may update this Cookie Policy from time to time as our tools, applicable laws, or industry practices change. The Effective Date at the top of this Policy reflects the date of the most recent update. For material changes that affect how we use cookies on our websites, we will provide additional notice through our websites or other appropriate channels.

Questions or feedback

If you have questions about this Cookie Policy or would like to exercise your privacy rights, you can submit a request through our data privacy request page at storysnap.com/data-request, or contact our Data Privacy Lead at:

Storysnap, LLC

Attn: Data Privacy Lead

56 Broad St., STE 14099

Boston, MA 02109

privacy@storysnap.com

EU and UK residents may also contact our EU and UK Representative, Prighter, at https://app.prighter.com/portal/11580231050.