Best Speech Analytics Software
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Most Popular Speech Analytics Software
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List of 20 Best Speech Analytics Software
Contenders | 2026
Product Description
ZoomInfo SalesOS is a comprehensive sales intelligence platform designed to empower sales and marketing professionals. It offers a suite of tools and features to help users find, engage with, and close deals with potential customers. SalesOS provides access to a vast database of business contacts,... Read More About ZoomInfo SalesOS
ZoomInfo SalesOS Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- CRM Integration
- Market Intelligence
- Lead Scoring
- Company Database
- Advanced Search
- Technographics
- Engagement Tracking
- Data Enrichment
- View all Features
ZoomInfo SalesOS Features and Usability-Based User Satisfaction Score
Contenders | 2026
Product Description
Enthu is a Conversation Intelligence Software powered by AI & ML. Suited for B2B SMEs, mid-market companies, and contact centers, Enthu allows sales teams to record, transcribe, and audit all the customer conversations without the need to listen to every single call. Read More About Enthu
Enthu Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Real Time Alerts
- Transcription
- Role Based Access Control
- Call Recording
- Data Export
- Customizable Dashboards
- Compliance Management
- Call Tagging
- View all Features
Gold
$ 15
Per Month
Enthu Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Prodigal is a cutting-edge AI solution that enhances payment rates and customer engagement through personalized strategies. It optimizes outreach, boosts agent performance, and ensures compliance, making it an indispensable tool for modern businesses seeking efficiency and growth. Read More About Prodigal
Prodigal Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customer Intent Detection
- Agent Performance Dashboard
- Voice Biometrics
- Call Scoring
- Call Transcription
- Customizable Reports
- Real Time Alerts
- Call Summarization
- View all Features
Prodigal Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Capturi is an innovative software that leverages AI to enhance customer interactions. It transforms routine conversations into meaningful, value-driven exchanges, ensuring every interaction is productive and memorable, ultimately boosting customer satisfaction and operational efficiency. Read More About Capturi
Capturi Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Speaker Identification
- Data Export
- Automated Quality Monitoring
- User Management
- Keyword Spotting
- Agent Performance Analytics
- Call Scoring
- Real Time Speech Recognition
- View all Features
Capturi Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Xdroid Voice Analytics is an advanced AI-driven software that transforms contact center operations by providing real-time insights, enhancing agent performance, and improving customer experience through comprehensive analysis of voice interactions. It ensures quality management and boosts overall productivity. Read More About Xdroid Voice Analytics
Xdroid Voice Analytics Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Interaction Analytics
- Agent Performance Tracking
- Call Transcription
- Speech To Text Conversion
- Emotion Detection
- Real Time Speech Recognition
- Call Categorization
- Natural Language Processing
- View all Features
Xdroid Voice Analytics Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Tethr is revolutionizing contact centers by turning customer conversations into actionable insights. With AI-driven analysis, it helps reduce costs, lower churn, and boost sales, making it easier to focus on what truly matters for your business. Read More About Tethr
Tethr Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Emotion Detection
- User Management
- Customer Experience Insights
- Root Cause Analysis
- Trend Analysis
- Agent Performance Scoring
- Call Categorization
- Sentiment Analysis
- View all Features
Tethr Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Contexta360 is an advanced AI-driven platform that enhances customer interactions and operational efficiency through real-time conversational intelligence, quality monitoring, and agent assistance, empowering contact centers to boost customer satisfaction, reduce agent churn, and uncover valuable business insights. Read More About Contexta360
Contexta360 Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Agent Performance Tracking
- Integration With CRM
- Call Scoring
- Voice Biometrics
- Root Cause Analysis
- Customer Experience Insights
- Custom Reporting
- Multilingual Support
- View all Features
Contexta360 Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Recordsure is an advanced AI-driven RegTech solution designed to enhance review processes in regulated industries. It offers comprehensive speech and document analytics, ensuring 100% oversight, efficient evidencing, and improved compliance, all while reducing costs and increasing effectiveness. Read More About Recordsure
Recordsure Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Quality Assurance
- Trend Analysis
- Anomaly Detection
- Real Time Analytics
- Sentiment Analysis
- Keyword Spotting
- Data Export
- Multi Language Support
- View all Features
Recordsure Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Provana ICAP is an advanced call analytics platform that leverages AI for real-time monitoring, enhancing agent compliance and productivity. Its robust features provide actionable insights, ensuring superior performance and streamlined operations for businesses seeking to optimize their customer interactions. Read More About Provana ICAP
Provana ICAP Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Custom Reporting
- Data Export
- Quality Management
- Customer Experience Insights
- Sentiment Analysis
- Keyword Spotting
- Agent Performance Tracking
- User Management
- View all Features
Provana ICAP Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Capture every conversation with VoiceAI, the most accurate transcription and speech analytics platform for Arabic, Indian, and mixed languages. With advanced call analytics and enterprise-grade security, VoiceAI is the go-to platform for customer experience systems. Read More About VoiceAI
VoiceAI Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Noise Reduction
- Security And Privacy
- Multi Language Support
- Timestamping
- Collaboration Tools
- Customizable Interface
- Speaker Identification
- Real Time Transcription
- View all Features
Pay As You Go
$ 0
Per Minute Transcription
VoiceAI Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Verint Knowledge Management is an advanced solution designed to streamline information access and improve customer service. It leverages AI to deliver accurate, timely responses, enhancing efficiency and ensuring consistent, high-quality interactions across all customer touchpoints. Read More About Verint Knowledge Management
Verint Knowledge Management Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Customizable Templates
- Knowledge Lifecycle Management
- Integration With CRM Systems
- Multilingual Support
- Real Time Updates
- Mobile Accessibility
- Centralized Knowledge Repository
- Collaboration Tools
- View all Features
Verint Knowledge Management Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
CallMiner Eureka is a powerful conversation intelligence platform that transforms customer interactions into actionable insights, helping businesses enhance customer experience, boost agent performance, and drive operational efficiency with advanced AI and machine learning capabilities. Read More About CallMiner Eureka
CallMiner Eureka Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Speech Analytics
- Api Integration
- Keyword Spotting
- Text Analytics
- Automated Quality Management
- Data Visualization
- Workflow Automation
- Root Cause Analysis
- View all Features
CallMiner Eureka Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Make your sales representatives highly trained by training them with AI. Gong.io reinforces training at every level by including data gathered from real-time conversations. It can easily create data-rich and flexible training material. Read More About Gong.io
Gong.io Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Keyword Tracking
- Call Recording
- Pipeline Management
- Performance Dashboards
- Real Time Alerts
- Conversation Analytics
- Call Sharing
- Call Summaries
- View all Features
Gong.io Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Salesken.ai is a conversation intelligence platform that assists sales representatives in real time during their conversations with customers. Our artificial intelligence engines augment the human intelligence of sales representatives and improve their performance. Read More About Salesken
Salesken Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Ai Powered Insights
- Transcription
- Keyword Tracking
- Real Time Call Guidance
- Automated Follow Ups
- Lead Scoring
- Team Collaboration
- Competitor Mention Tracking
- View all Features
Salesken Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
With Uniphore's conversational AI, make sure that your customers are heard. Streamline workflows, automate repetitive tasks, & enhance your agents' performance. Ensure you are available 24/7. Benefit from seamless authentication & redefine customer service. Read More About Uniphore
Uniphore Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Call Transcription
- Customizable Dashboards
- Speech To Text Conversion
- Real Time Speech Analytics
- Call Scoring
- Quality Management
- Voice Biometrics
- Automated Alerts
- View all Features
Uniphore Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Convin is an AI-backed full-stack conversations QA platform for contact centers. Convin supports omnichannel contact centers and performs quality audits across calls, chats, and emails. Read More About Convin
Convin Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Performance Metrics
- CRM Integration
- Feedback Management
- Coaching Insights
- Automated Summaries
- Keyword Tracking
- Customizable Dashboards
- Searchable Archives
- View all Features
Contact us for custom plan
$ 0
Full Licence/ Single User
Convin Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
With the help of Qualtrics, you can easily optimize your customer metrics, identify at-risk and vulnerable customers, and take remedial actions instantly. The constructive net promoter score software monitors product improvement and measures customer feedback. Read More About Qualtrics
Qualtrics Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Benchmarking
- Sentiment Analysis
- Data Export Options
- Integration Capabilities
- Survey Distribution
- Survey Templates
- Text Analysis
- Email Triggers
- View all Features
Qualtrics Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
VoiceBase Developer API is a powerful platform for building solutions to optimize call center operations and increase ROI. Enterprise organizations can reach new levels of insight by extracting data from 100% of phone calls and interactions from call centers. Read More About VoiceBase
VoiceBase Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Speech Analytics
- Agent Performance Monitoring
- Data Export
- Call Categorization
- Automated Alerts
- Customizable Dashboards
- Call Scoring
- Api Integration
- View all Features
Pay Per Minute
$ 1
Cents
VoiceBase Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
Awaken is an AI-powered platform designed to enhance contact center efficiency by providing real-time agent assistance and conversational analytics. It streamlines customer interactions, reduces training time, and improves overall agent performance and satisfaction. Read More About Awaken
Awaken Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Churn Prediction
- Customizable Dashboards
- Multi Channel Support
- Customer Segmentation
- Customer Satisfaction Score (csat)
- Predictive Analytics
- Customer Feedback Collection
- Social Media Monitoring
- View all Features
Awaken Features and Usability-Based User Satisfaction Score
Emergents | 2026
Product Description
VoiceSpin is a customer engagement platform that enhances business communication with advanced VoIP and call center solutions. It provides tools for seamless inbound and outbound calling, CRM integrations, and AI-driven features like speech analytics and automated workflows. Read More About VoiceSpin
VoiceSpin Is Tailored For
StartUps
SMBs
Mid-Market
Enterprises
Features
- Multi Channel Support
- Agent Scripting
- Skill Based Routing
- Predictive Dialer
- Call Conferencing
- Customizable Reporting
- Interactive Voice Response
- Call Back Scheduling
- View all Features
Basic
$ 40
Per User
Advanced
$ 85
Per User
VoiceSpin Features and Usability-Based User Satisfaction Score
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