Hong Kong's Premier Self Storage Specialist

We understand every customer's self storage needs are different. If you are unsure how much space you need, we suggest roughly counting your items and their types. You are welcome to visit RedBox Hong Kong in person. Our professional customer service team will recommend the most suitable and cost-effective size based on your actual items, ensuring you don't waste space or money.

Definitely! We offer highly flexible short-term plans (such as monthly rentals), allowing you to experience the environment, facilities, and convenience of RedBox Self Storage firsthand.

You can easily pay your RedBox rent online, in person, or via our app. We offer multiple payment methods, including credit cards, FPS, direct debit auto-transfer, and, at some facilities, cash or checks (depending on the facility). Flexible term options include monthly rentals, contract monthly billing, or upfront prepayment for the entire lease term.

Rest assured, we offer more than just space; we provide a one-stop convenience service. We can recommend or arrange professional, reliable moving and logistics teams for door-to-door pickup and storage. You can easily complete the move without leaving your home, saving you all the hassle.

Our mini storage facilities in Hong Kong are systematically designed with clear numbering and zone signage for every unit. During your first visit, our staff will personally guide you to familiarize yourself with the route.

Our operating hours are from 7:00 AM to 12:00 AM daily (year-round). Simply use your exclusive PIN code to freely access your designated floor and unit during these hours. No prior appointment is needed, offering ultimate flexibility.

No. According to Hong Kong's land leases and fire regulations, storage facilities are strictly for storing items. It is strictly prohibited for anyone to work, live, or sleep inside the unit.

Absolutely! We understand your storage needs might change during your lease. If you need a larger or smaller self storage unit, feel free to contact our customer service team anytime. We will assist you with the transfer process and clearly explain any potential fee adjustments before confirming the change.

Self storage costs vary based on unit size, location, and features (like SMART Storage). We clearly list the latest prices on our pricing page with no hidden fees. If you want the most affordable budget, we highly recommend long-term leases (such as signing up for 12 months), which usually offer attractive discounts.

RedBox Storage is dedicated to providing high-quality, one-stop storage solutions. Our advantages include:

• Convenient transport: Prime branch locations near MTR stations with dedicated loading and parking spaces.
• Excellent environment: Strict climate control ensures items (clothes, documents, collectibles) stay dry and undamaged.
• High security: 24/7 CCTV monitoring and access monitoring from the facility to unit.
• Professional support: 7-day on-site customer service ready to answer your questions.

Very safe. Our self storage facilities in Hong Kong are equipped with strict security systems, including 24-hour CCTV and PIN access. Each customer has a unique PIN  to access their designated floor, effectively preventing unauthorized entry and providing top-tier protection for their belongings.

No. RedBox Self Storage features 24/7 air conditioning and a strict temperature and humidity control system (maintained at optimal levels). Whether it's paper, books, clothes, or demanding collectibles (like figures and art), they will be perfectly preserved in our dry, climate-controlled environment, free from mold.

You can store furniture, appliances, seasonal clothing, documents, personal collections, and business inventory. However, due to fire safety and legal regulations, we strictly prohibit storing the following dangerous or special items:

• Flammable and chemical materials (e.g., gunpowder, thinner, corrosive liquids).
• Perishable foods or items requiring refrigeration.
• Illegal items (e.g., drugs, dangerous pharmaceuticals, stolen goods).
• We also advise against storing large amounts of cash or extremely valuable jewelry.

If you have doubts about whether an item is suitable, feel free to contact our customer service team.

We carry basic property insurance for the building and facilities (primarily covering unexpected damage to the facilities, such as fire or flooding). However, for your specific personal items stored inside the unit, we strongly recommend purchasing additional self storage contents insurance based on their value. This ensures your precious belongings have comprehensive protection against any unforeseen circumstances.