ProBit Global Service Termination Notice
Greetings from ProBit Global.
Due to the rapidly evolving regulatory environment and strategic business restructuring, ProBit Global hereby notifies you of the official termination of all services effective February 26, 2026, 00:00 UTC.
Spot Trading will end on January 28, 2026, 00:00 UTC, and the Standard Withdrawal Service will remain open until February 25, 2026, 23:59 UTC. We strongly urge all users to complete their withdrawals before this deadline to avoid any potential loss of assets or administrative fees.
1. Service Termination Roadmap
Timelines are subject to change depending on the progress of the system migration.
Date | Phase | Details |
December 31, 2025 | Announcement | • Official Announcement of service termination • New sign-ups disabled immediately |
January 28, 2026, 00:00 UTC | Spot trading termination | • Spot trading ends (All pairs delisted) • Strict deposit restrictions applied* |
January 28, 2026, 00:00 UTC ~ February 25, 2026, 23:59 UTC | Standard Withdrawal Period | • Withdrawal-only period • No Administrative Fees (Withdrawal fees apply) • Please withdraw all assets during this period • Mobile App service suspended (Web access only) |
February 26, 2026, 00:00 UTC ~ February 28, 2026, 23:59 UTC** | System maintenance (Service Access Suspended) | • Site access temporarily suspended for system migration to the Asset Return System (System may reopen earlier upon completion)** |
March 1, 2026, 00:00 UTC ~ March 31, 2026, 23:59 UTC | Late Asset Return Period (Asset Return System Active) | • Website Login DISABLED (Announcement view only) • Requests processed via Email ONLY • Fixed Administrative Fees applied (Based on Initial Balance) • Asset return limited to manual processing |
April 1, 2026, 00:00 UTC | Complete Termination of Services | • Website closed and servers permanently shut down • All remaining assets deemed abandoned & permanently lost |
2. Detailed Policy & Action Required
By continuing to use the service after the publication of this notice, you agree to the updated policies below, which are enforced in accordance with our Terms of Service.
A. Spot Trading Termination
- Effective Date: January 28, 2026, 00:00 UTC
- Policy:
- Spot Trading: All trading pairs will be delisted, and trading will permanently cease. All open orders will be automatically canceled.
- Asset Display: From this date onwards, real-time market prices and total estimated balance (Valuation) will no longer be displayed. Your asset quantities remain safe and visible until the website closes.
- * Strict deposit restrictions applied: General deposits for all assets will be disabled. However, a strict exception applies ONLY to Mainnet coins required for withdrawal fees.
- Allowed deposits: Mainnet coins (e.g., ETH, BNB, SOL, TRX) solely for paying withdrawal fees.
- Daily limit: Deposit amount must be less than 100 USDT equivalent per day.
- WARNING on Wrong deposits:
- Deposits of Non-mainnet tokens or deposits exceeding the daily limit are strictly prohibited.
- No reflection/No recovery: Any assets sent in violation of these rules will be the sole responsibility of the user. Such deposits will NOT be credited to your balance and will NOT be recovered.
- Critical Note on Non-Withdrawable Assets:
- If you hold assets that cannot be withdrawn (due to inactive wallets, mainnet instability, or lack of external support), you MUST sell/trade them for liquid assets (e.g., BTC, USDT) before trading terminates on January 28, 2026, 00:00 UTC.
- After January 28, 2026, 00:00 UTC: Trading will be disabled. If you fail to sell these assets by then, you will be unable to trade or withdraw them, resulting in a permanent loss of value.
B. Standard Withdrawal Period
- Period: Until February 25, 2026, 23:59 UTC
- Policy:
- Withdrawal:
- Users must withdraw all funds to an external wallet. Standard withdrawal fees (network fees) still apply and must be paid by the user, but no administrative fees are charged during this period.
- You are strictly advised to complete all withdrawals by February 25, 2026, 23:59 UTC.
- Data Download (Crucial):
- Users requiring records for tax or other purposes can log in to the website to view or download their order, trade, and deposit/withdrawal history.
- WARNING: Effective February 26, 2026, 00:00 UTC, the data export function will be permanently disabled. ProBit Global will NOT be able to provide past transaction records or proof of assets after this date due to system archival. Users are solely responsible for securing their data.
C. System Maintenance & Asset Conversion
- Period: February 26, 2026, 00:00 UTC ~ February 28, 2026, 23:59 UTC**
- Details: During this period, the website will be inaccessible in order to migrate data to the Asset Return System.
- Asset Conversion: To facilitate the fixed administrative fee calculation and final return process, user assets remaining after the withdrawal deadline will be processed as follows:
1. Conversion of Marketable Assets:
- Eligibility Condition: Conversion applies ONLY to the specific assets listed below that are held in user accounts as of the end of the Standard Withdrawal Period February 25, 2026, 23:59 UTC.
- Marketable Assets: The following assets are classified as "Marketable Assets" and will be automatically converted into USDT:
- BNB(BNB), BTC(Bitcoin), ETH(Ethereum), POL(Polygon), PROB(ProBit Token), SOL(Solana), TRX(TRON), USDC(USD Coin), USDT(Tether), XLM(Stellar), XRP(Ripple)
- Result: The converted USDT amount will serve as the "Initial Balance" for the monthly Administrative Fee calculation starting March 1, 2026, 00:00 UTC.
2. Handling of Non-Convertible Assets (All other assets):
- Definition: ANY asset NOT included in the specific list of Marketable Assets is explicitly classified as a Non-Marketable Asset.
- Action: Pursuant to Terms of Service, these assets are deemed to have no liquidity for the purpose of this termination process and are considered to have Zero Liquidation Value (0 USDT). Therefore, they will NOT be converted to USDT.
- Result: Custodial support for these assets will officially conclude. Consequently, they will be excluded from the "Initial Balance" calculation and will NOT be reflected in the Asset Return System. They will be effectively removed from your account balance as of March 1, 2026, 00:00 UTC.
- **Early opening policy: If the migration is completed ahead of schedule, the Asset Return System may open immediately. However, even if the system reopens before March 1, 2026, 00:00 UTC, Administrative Fees will strictly commence on March 1, 2026, 00:00 UTC.
D. Late Asset Return Period
If you fail to withdraw your assets by February 25, 2026, 23:59 UTC, your remaining assets will be managed by the Asset Return System.
- 1. Website Login Disabled:
- Starting March 1, 2026, 00:00 UTC, the user login function on the website will be DISABLED. Users can no longer access their wallets directly via the interface.
- 2. Manual Asset Return Request via Customer Support:
- To trigger the Asset Return System, you must submit a request to the Customer Support official email.
- Action: Upon receiving your request, our team will provide specific instructions on how to verify your identity and retrieve your assets (e.g., via a secure temporary link or manual verification).
- This is the FINAL opportunity to access your funds.
- Note: Due to the manual verification process, processing may take up to 14 business days.
E. Administrative Fees & Asset Depletion Policy
Pursuant to Article 11.4 of the Terms of Service, ProBit Global hereby specifies the fee calculation method for this termination. The provisions in this announcement regarding fee calculation shall prevail over the general terms.
- Fee Commencement: Fees apply strictly from March 1, 2026, 00:00 UTC.
- Fixed Monthly Fee Structure:
- The monthly fee is a FIXED amount determined by the snapshot of your user balance taken on March 1, 2026, 00:00 UTC ("Initial Balance").
- On the 1st day of each month, the GREATER of 10% of the Initial Balance OR 30 USDT will be automatically deducted from your remaining assets.
- Note: This calculated fee amount remains constant and does NOT decrease even as your remaining balance decreases in subsequent months.
- Asset Forfeiture & Closure:
- If the accumulated fees exceed the remaining balance, the account will be administratively closed, and assets will be deemed forfeited to cover maintenance costs.
F. Complete Termination of Services
- Effective Date: April 1, 2026, 00:00 UTC
- Policy: The website will be permanently closed, and servers will be shut down.
- Asset Abandonment: Any assets remaining unwithdrawn by March 31, 2026, 23:59 UTC will be deemed abandoned and permanently lost in accordance with our Terms of Service. Failure to withdraw by this deadline constitutes a voluntary waiver of ownership rights. Recovery will NOT be possible after this date.
G. Mandatory KYC & AML Compliance
- Continuous Application: All users must strictly adhere to ProBit Global’s KYC (Know Your Customer) and AML (Anti-Money Laundering) policies throughout the entire service termination process, including the Withdrawal-Only Period and the Late Asset Return Period.
- Verification Requirement: Withdrawals will ONLY be processed for accounts that have completed the required identity verification levels. If your account is not verified, you MUST complete KYC to withdraw your assets.
- Restrictions: Requests triggered by suspicious activity or from unverified accounts may be blocked or delayed in accordance with global regulatory standards.
3. Service Reduction
- App Shutdown: Access to Android and iOS apps will be blocked effectively January 28, 2026, 00:00 UTC. After this date, you must use a web browser (e.g., Chrome, Safari) to access www.probit.com for withdrawals.
- Language Support: Effective January 2, 2026, 00:00 UTC, the website interface and support will be available in English only.
4. Customer Support
- Complete Termination of Customer Support: All Customer Support services will be permanently terminated on March 31, 2026, 23:59 UTC.
- No Assistance Available: After this date, ProBit Global will cease all operations. We will be unable to respond to any inquiries, process any requests, or assist with asset recovery.
- Note: Due to high inquiry volumes before the closure, responses may be delayed. Please refer to the FAQ and announcements first.
We sincerely thank you for your support of ProBit Global. We are committed to assisting you with the safe transfer of your assets until the complete termination of services.
Thank you,
ProBit Global
※ Note on Time Zone: Unless a specific time zone is explicitly indicated, all dates and times provided in this notice are based on Coordinated Universal Time (UTC).
※ Notice for EU/EEA Users: Please be advised that all active services have been officially terminated as of December 30, 2025, 00:00 UTC. EU/EEA users must strictly follow the timeline and policies (including the Final Withdrawal Deadline and Administrative Fees) outlined in this announcement.
※ Disclaimer on Schedule & Policy Changes
The content of this announcement is subject to change without prior notice at the sole discretion of ProBit Global, particularly in response to evolving regulatory requirements. The timelines, policies, and procedures outlined in this notice are enforced pursuant to the Terms of Service. Please note that the schedule provided in this notice supersedes ALL previous announcements, including any prior notices tailored for specific regions (e.g., EU/EEA). In the event of any discrepancy regarding specific dates, fee calculation methods, or asset return procedures between previous communications and this notice, the provisions of this notice shall prevail regarding the termination process. We strongly recommend that users review this page periodically. ProBit Global shall not be held liable for any losses or inconveniences arising from a failure to review updated timelines or terms.