Privacy Policy

Effective Date: 2026-03-16

This Privacy Policy explains how we (“Lac Tran An”, the “Author”, “Developer”, “we”, “us”, “our”) collect, use, disclose, and safeguard your information when you use the PostPilot Service (web version and desktop version). By using the Service, you consent to the practices described herein.

1. What information we collect

1.1 Information you provide

  • Account / registration information (if any): e.g., email address, name, if you choose to provide.
  • Payment information: if you purchase a License, we collect billing / payment transaction data (via our payment provider).
  • Support requests / correspondence: if you contact us for assistance.

1.2 Information collected automatically

  • For the web version: browser localStorage may hold your data (workspace, settings, history) which is stored locally; we do not collect or access localStorage content unless you expressly share it.
  • For the desktop version: your Workspace Data is stored on your local file system; we do not transmit or collect your workspace data by default (unless you choose to send diagnostics or error reports).
  • Usage logs / telemetry (optional): If you opt-in, we may collect anonymised metrics (e.g., application version, usage frequency, crash logs) to improve the Service. You can opt-out at any time.

2. How we use your information

We use your information for:

  • Providing, operating and maintaining the Service.
  • Verifying your License (desktop version).
  • Managing payments, billing and license renewals.
  • Communicating with you (e.g., updates, support).
  • Analysing usage to improve functionality, performance and user experience (with anonymised data).
  • Ensuring security, preventing fraud, abuse or misuse of the Service.

3. How we share your information

We will not sell your personal information. We may share your information with:

  • Payment and licensing verification providers (for processing payments and verifying licenses).
  • Third-party service providers (hosting, analytics, support) under contractual obligations to protect your data.
  • If compelled by law or government request, we may disclose your information where required by applicable law or to protect rights, property or safety.

4. Data storage & security

Your Workspace Data (desktop) and localStorage Data (web) are stored on your device under your control. We do not promise unlimited backup, restoration, or recovery of such data. You are responsible for maintaining backups, securing your device and keeping software up to date. For any data we do collect (e.g., user account, payment data, telemetry), we maintain industry-standard technical and organisational measures to protect it against unauthorised access, disclosure, alteration or destruction.

5. Data retention

We retain your personal information (e.g., account, payment data) only for as long as necessary to fulfil the purposes described above, or as required by law. If you terminate your License or account, we will delete or anonymise your personal data within a reasonable timeframe unless retention is required by law.

6. Your rights

Depending on your jurisdiction, you may have rights to:

  • Access the personal data we hold about you.
  • Request correction or deletion of your personal data.
  • Withdraw consent (where applicable) or object to processing.
  • Request data portability (where applicable). If you wish to exercise any of these rights, please contact us at anlac96.it@gmail.com. We will respond in accordance with applicable law.

7. International data transfers

If you are located outside Vietnam, your data may be transferred to and processed in other countries where our service providers operate. We will ensure appropriate safeguards are in place to protect your data in accordance with applicable law.

8. Children’s privacy

Our Service is not directed to children under the age of 13 and we do not knowingly collect personal information from children. If you learn we have collected such information without parental consent, please contact us and we will delete it.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy with a new “Last updated” date. We encourage you to review this policy periodically. Your continued use of the Service after changes constitutes acceptance of the updates.

10. Contact us

If you have questions or concerns about this Privacy Policy or our practices, please contact us at anlac96.it@gmail.com.