Help Center
Welcome to our Help Center! It’s our goal to make licensing an MTI musical an easy and rewarding experience. Explore the drawers below to discover all kinds of helpful information, like Top Tips from our Reps, FAQs, Getting Started, and more.
- Direct from your Reps
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- Top Tips from Your MTI Account Reps
- Updating your Primary Contact
- Reps By State (scroll to bottom of page)
- Rented Materials: Returns and Tracking Shipments
- Performance Accompaniment Recording Quick Start Guide & FAQs - All About Licensing
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- Licensing 101: Perusals, Guidelines and More
- Get Started Licensing an MTI Musical
- Licensing a Broadway Junior Musical
- Rented Materials: Returns and Tracking Shipments - Returning Materials and Tracking Shipments
- Learn about tracking shipments and returning your rented materials.
- Streaming FAQs and More
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- Streaming FAQs
- Available for Streaming
- Online Editions - MyMTI Account Management
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- MyMTI Licensing and Doing Business
- Updating Your Primary Contact
- Reading Your Account Statement and Paying Your Invoice - FAQs and Forms
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Questions & Answers
Related shows or resources: Dear Evan Hansen
“unsupported URL” when trying to download rehearsal tracks.
Hi,
I am able to find the tracks in my app, but when I try to download any of the tracks I get an “unsupported URL” error.
Related shows or resources: Trolls The Musical JR.
Will this be available in the Spring of 2027?
Answer this QuestionRelated shows or resources: Roald Dahl's Matilda The Musical
I'd like to hold auditions this May for a high school production of Matilda next fall. Is it possible to obtain materials and licensing but delay the billing until after July 1st, when my school's funds are available?
Answer this QuestionRelated shows or resources: Mamma Mia!
When should we have access to our performance tracks player and be able to actually use the player? We were just told that we won’t have access to our tracks until opening night and we believe that something is wrong.
Answer this QuestionRelated shows or resources: Disney's Frozen JR.
Would it be allowed for a biological female to play a male main role?
a student who is trans masc wants to play hans
Related shows or resources: Disney and Pixar's Finding Nemo
What are the main differences between this and Finding Nemo Jr.?
Answer this QuestionRelated shows or resources: Annie
Are different keys available for the song 'Something Was Missing' in the show Annie?
Answer this QuestionRelated shows or resources: Newsies
I am costume designing an upcoming production of Newsies, and I am wondering if there are specific pieces or colors I need to include in my design, eg; Belle's dress has to be yellow, Ariel is green and purple, etc..
Answer this QuestionRelated shows or resources: Beauty And The Beast Pro Version, Disney
For Beauty and the Beast can you keep the cutlery battle scene in Act 2? It says it was cut and that is so sad. It was so great to add humour to the battle. I am okay with the other changes.
Answer this QuestionRelated shows or resources: Disney's Descendants: The Musical