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MoEngage Named a “Customers’ Choice” Vendor in the Gartner Peer Insights™ Voice of the Customer: Multichannel Marketing Hubs Report 2026
MoEngage has helped us unlock value in customer engagement by using real-time data and AI within the platform to drive automation where insights improve performance.
Stuart Dessler
Senior eCRM Manager
We evaluated all of MoEngage's competitors, but none of them met our criteria for a CEP. MoEngage provided the best support during the migration of existing use cases in a detailed and methodical manner.
Tim Boerner
Technical CRM Manager
I'd describe MoEngage as a "life saver." So, if you're considering MoEngage, go for it! An intuitive platform with an excellent customer success team. The team responds quickly and efficiently to issues (even after office hours!), and provides in-depth training.
Andreas Dikaros
CRM Manager, Skroutz
With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.
Kirsten Theiner
Product Owner, Magenta Telekom by Deutsche Telekom
We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale.
Jeff Stone
Senior Engineering Manager, 1Weather
MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.
Adam Cohen Aslatei
CEO of S’More
We wanted a unified solution for communicating with app customers. MoEngage provided us with the best solution. It’s an easy platform to use, and the team is very responsive to any support required.
Oliver Southgate
CEO - Get My Slice
Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.
Rodrigo Sciammarella
CRM Lead at MANO
New user retention is the first true litmus test for any SaaS company. MoEngage’s customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.
Vinicius Bazan
Head of Product - Empiricus
MoEngage has made a significant impact on our North Star Growth metrics. We witnessed a retention rate of 61.4% on our mobile platforms and our streaming statistics reached an all-time high. I would definitely recommend MoEngage to Mobile Marketers and Growth teams at Media & Entertainment brands.
Sahil Bhojwani
Growth Marketing Manager, Airtel Xstream
MoEngage drives personalization at IndusInd Bank. We have a lot of customer data and can seamlessly integrate that intelligence into MoEngage. This enables us to create real-time communications relevant to the customer persona by integrating our data warehouses and MoEngage’s engagement platform. The result: We’ve been able to execute contextual, highly relevant personalized campaigns in minutes.
Charu Mathur
Head- Business and Strategy, IndusInd Bank
MoEngage has been a great partner to have for BigBasket on several fronts. We've grown exponentially since we onboarded MoEngage, and they have been able to scale with us with ease. Product innovation throughout the years, as well as the impeccable support from the Customer Success team, have been truly commendable!
Anand Bhaskaran
Head, Digital Marketing and Marketing Communications, BigBasket
At the center of all our efforts lies the ideology of keeping customers first. Opting for MoEngage as our engagement partner has been another step toward becoming more customer-centric. Our customers deserve meaningful engagement that is contextual in nature and caters to their needs and preferences. As an early pioneer in the QSR industry, we're always on the lookout for innovative solutions that can facilitate excellent customer experiences. With MoEngage, all this is possible in real-time.
Sandeep Anand
CMO at Jubilant FoodWorks Ltd.
While we evaluated many platforms, we finalized MoEngage due to its superior suite of features and functionalities, like A/B testing capabilities, AI/ML capabilities, and Intelligent Path optimizer, to name a few. A noteworthy aspect of the MoEngage platform was the ease of use. Our campaign go-live time has reduced to 1/10th of what it used to be before, with the help of the drag-and-drop editors MoEngage provides.
Ajay Dusane
Chief Growth Officer, Samco Securities Ltd.
Given the spike in purchases that the Akshaya Tritiya and Dhanteras holidays bring, it was essential that we perfect our engagement approach before the festive season to optimize conversions. The idea was to personalize, experiment, and iterate to double down on the best engagement initiatives to maximize online sales. With MoEngage, we didn't just get a platform that helped us execute that, but an engagement partner with which we can grow to touch new heights.
Suman Sourav
Lead Product Manager, Titan Company Limited
MoEngage has made a significant impact on our North Star Growth metrics. We witnessed a retention rate of 61.4% on our mobile platforms and our streaming statistics reached an all-time high. I would definitely recommend MoEngage to Mobile Marketers and Growth teams at Media & Entertainment brands.
Sahil Bhojwani
Growth Marketing Manager, Airtel Xstream
MoEngage drives personalization at IndusInd Bank. We have a lot of customer data and can seamlessly integrate that intelligence into MoEngage. This enables us to create real-time communications relevant to the customer persona by integrating our data warehouses and MoEngage’s engagement platform. The result: We’ve been able to execute contextual, highly relevant personalized campaigns in minutes.
Charu Mathur
Head- Business and Strategy, IndusInd Bank
MoEngage powers our end-to-end strategies for Customer Engagement, retention, and customer journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.
Joydeep Das
Lead Digital Marketing, Lifestyle by Landmark Group
We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale.
Jeff Stone
Senior Engineering Manager, 1Weather
MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.
Adam Cohen Aslatei
CEO of S’More
New user retention is the first true litmus test for any SaaS company. MoEngage’s customer engagement tools helped us exceed industry benchmarks for new customer retention. It enabled us to keep track of our new users by designing engagement flows that were laser-focused on our main goals of increasing engagement and retention.
Vinicius Bazan
Head of Product - Empiricus
MoEngage has made a significant impact on our North Star Growth metrics. We witnessed a retention rate of 61.4% on our mobile platforms and our streaming statistics reached an all-time high. I would definitely recommend MoEngage to Mobile Marketers and Growth teams at Media & Entertainment brands.
Sahil Bhojwani
Growth Marketing Manager, Airtel Xstream
With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.
Kirsten Theiner
Product Owner, Magenta Telekom by Deutsche Telekom
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’, enabling Mashreq Neo to better understand customer behavior and allowing us to make proactive decisions through the use of artificial intelligence.
Sridhar Iyer
Executive Vice President, Mashreq
MoEngage drives personalization at IndusInd Bank. We have a lot of customer data and can seamlessly integrate that intelligence into MoEngage. This enables us to create real-time communications relevant to the customer persona by integrating our data warehouses and MoEngage’s engagement platform. The result: We’ve been able to execute contextual, highly relevant personalized campaigns in minutes.
Charu Mathur
Head- Business and Strategy, IndusInd Bank
MoEngage powers our end-to-end strategies for Customer Engagement, retention, and customer journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.
Joydeep Das
Lead Digital Marketing, Lifestyle by Landmark Group
With MoEngage’s insights-led engagement platform, we created a seamless digitalized Customer Engagement where we were engaging our customers using personalized push notifications, in-app messages, and emails.
Kirsten Theiner
Product Owner, Magenta Telekom by Deutsche Telekom
We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale.
Jeff Stone
Senior Engineering Manager, 1Weather
MoEngage’s ability to use real-time cohort data to drive specific activity on S’More is unique. Reaching the right customer, with the right content, at the right time is paramount for a robust customer relationship strategy and, when done correctly helps to scale a network effect business like S’More seamlessly.
Adam Cohen Aslatei
CEO of S’More
MoEngage is the best data-centralized CRM system and the best multi-channel marketing tool we’ve found. Using MoEngage, we can add as many attributes and custom events as we like to profiles, then filter customers for various campaigns and offers. It is very easy to unify data, engage and analyze our results.
James Chen
Operations Director, Cocomelody
We created a hyper-personalization engagement strategy to connect with our customers. MoEngage's team built the best possible approach to improve our customer engagement. User Path Analysis gave us a holistic view of our customers’ journeys and personalized pushes and Intelligent Path Optimizer allowed us to engage with them.
Marc Geraldez
Product Manager, JibJab
A big part of the reason we started conversations with MoEngage was that we wanted a platform that integrated closely with Mixpanel to create impactful, targeted campaigns for our users.
Charlie Kaplan
VP, Product Audiomack
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’, enabling Mashreq Neo to better understand customer behavior and allowing us to make proactive decisions through the use of artificial intelligence.
Sridhar Iyer
Executive Vice President, Mashreq
MoEngage drives personalization at IndusInd Bank. We have a lot of customer data and can seamlessly integrate that intelligence into MoEngage. This enables us to create real-time communications relevant to the customer persona by integrating our data warehouses and MoEngage’s engagement platform. The result: We’ve been able to execute contextual, highly relevant personalized campaigns in minutes.
Charu Mathur
Head- Business and Strategy, IndusInd Bank
MoEngage powers our end-to-end strategies for Customer Engagement, retention, and customer journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.
Joydeep Das
Lead Digital Marketing, Lifestyle by Landmark Group
Our core goal was to create an omnichannel strategy and personalise real-time communication. MoEngage has allowed us to successfully reach our customers at the right time, through the right channels with the right content; and given us complete visibility into customer activity across channels on one platform.
Rodrigo Sciammarella
CRM Lead at MANO
MoEngage Dynamic Emails helped us create personalized re-targeting emails, within minutes targeting towards cart and browse abandoners. These emails typically help us recover up to 10% of abandoning users.
Radhika Singh
Retention Marketing, SIVVI
We have partnered with MoEngage over the past three years to leverage ‘Sherpa’, enabling Mashreq Neo to better understand customer behavior and allowing us to make proactive decisions through the use of artificial intelligence.
Sridhar Iyer
Executive Vice President, Mashreq
MoEngage powers our end-to-end strategies for Customer Engagement, retention, and customer journey mapping. It has helped us to reduce our cart abandonment by 20% and improved the retention rate by 30%.
Joydeep Das
Lead Digital Marketing, Lifestyle by Landmark Group
Before MoEngage, while we were communicating periodically with customers, however, the uniqueness of each communication was missing. With MoEngage, we have been able to use capabilities like JINJA templates to build curated communications leading to better engagement.
Hassan El-Tahan
Vice President of Growth, Gathern
We wanted to ensure our communication was personalized on a customer action level and to do this efficiently, we needed to integrate with other tools. MoEngage engagement platform made the whole process easier with ease in multiple tool integration, allowing us to engage our customers at various stages of the purchase journey.
Abhishek Tiwari
CRM Manager
In the past, we have also used CRM/CEP. However, scalability and support have always been an issue. While we did witness some growth, we wanted to breach the highest point and grow even further. This is where we think MoEngage has helped us.
Moalla Alfadil
Director of E-commerce
We've been able to adopt AI technology and encourage customers to adopt healthy saving habits and make better financial decisions. We've improved customer journey mapping thus providing a seamless experience. We are also offering easy solutions to be closer to our customers, resulting in a 2x boost in customer engagement.
Abraham Lumban Batu
Senior Vice President of Retail Banking, Amar Bank
Ahamove was able to deploy in-app, banner and email campaigns with ease. This, in turn, increased our traffic and engagement, ultimately leading to a significant increase in the conversion rate of our campaigns.
Quynh Ngo
Head of Marketing, Ahamove
Here at AXISNet, we are focused on driving the adoption of our mobile app, particularly among the younger demographic. Using MoEngage, we’re able to create a 360-degree customer profile, understand preferences, run better-converting campaigns, and drive higher active users across the app.
Dhany Saballini
Consumer Touchpoint Product Owner, Youth Touchpoints
We’ve taken several steps to ensure we maintain consistent growth in our DAU:MAU ratio, and MoEngage has played an important role in making each step possible. Thanks to their insights-led engagement platform, we are able to ensure our customers discover content they will love on the POPS platform.
Lộc Đỗ Hoàng
Senior Marketing Manager - Growth
We were able to observe a healthy 29% improvement in our install to sign-up journey with the usage of MoEngage's smart-triggered push notifications. We engaged our customers as soon as they onboarded using relevant push notifications and re-engaged in case there was no activity after sign-up.
Linda Valentin
Head of Marketing, Global Loyalty
Constant engagement and personalization are critical for user retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve user experience significantly resulting in an uplift in our reach and ROI.
Najwa Assilmi
Product Analyst, Kredivo
MoEngage is the right partner for a brand like MyDeal. From its intuitive, easy-to-use AI-enabled platform to the implementation and post-implementation support, our experience has been extremely positive, helping us boost our mobile conversions by 2X.
Suhaib Anwar
Head of Growth and Martech
