{"id":481,"date":"2022-05-26T09:25:50","date_gmt":"2022-05-26T09:25:50","guid":{"rendered":"https:\/\/maplytics2.azurewebsites.net\/?page_id=481"},"modified":"2026-04-17T12:24:39","modified_gmt":"2026-04-17T06:54:39","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.maplytics.com\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"481\" class=\"elementor elementor-481\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-2b1876fe elementor-section-content-middle elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"2b1876fe\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;shape_divider_bottom&quot;:&quot;mountains&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" aria-hidden=\"true\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" opacity=\"0.33\" d=\"M473,67.3c-203.9,88.3-263.1-34-320.3,0C66,119.1,0,59.7,0,59.7V0h1000v59.7 c0,0-62.1,26.1-94.9,29.3c-32.8,3.3-62.8-12.3-75.8-22.1C806,49.6,745.3,8.7,694.9,4.7S492.4,59,473,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" opacity=\"0.66\" d=\"M734,67.3c-45.5,0-77.2-23.2-129.1-39.1c-28.6-8.7-150.3-10.1-254,39.1 s-91.7-34.4-149.2,0C115.7,118.3,0,39.8,0,39.8V0h1000v36.5c0,0-28.2-18.5-92.1-18.5C810.2,18.1,775.7,67.3,734,67.3z\"\/>\n\t<path class=\"elementor-shape-fill\" d=\"M766.1,28.9c-200-57.5-266,65.5-395.1,19.5C242,1.8,242,5.4,184.8,20.6C128,35.8,132.3,44.9,89.9,52.5C28.6,63.7,0,0,0,0 h1000c0,0-9.9,40.9-83.6,48.1S829.6,47,766.1,28.9z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-4947d948\" data-id=\"4947d948\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58fa07cd elementor-widget elementor-widget-image\" data-id=\"58fa07cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"680\" height=\"411\" src=\"https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/dvd.png\" class=\"attachment-full size-full wp-image-6149\" alt=\"faq image\" srcset=\"https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/dvd.png 680w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/dvd-300x181.png 300w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/dvd-24x15.png 24w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/dvd-36x22.png 36w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/dvd-48x29.png 48w\" sizes=\"(max-width: 680px) 100vw, 680px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-407b663\" data-id=\"407b663\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-58d870db elementor-widget elementor-widget-heading\" data-id=\"58d870db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">A visit to some FAQ's<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6265c0 elementor-widget elementor-widget-text-editor\" data-id=\"c6265c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Get some of your common queries answered and make way to learn Maplytics some more<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-4a8b95d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"4a8b95d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3b2f881\" data-id=\"3b2f881\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5171edd elementor-widget elementor-widget-heading\" data-id=\"5171edd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Maplytics FAQ's<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df8bf76 elementor-view-stacked elementor-shape-square elementor-widget__width-auto elementor-fixed e-transform elementor-widget elementor-widget-icon\" data-id=\"df8bf76\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;fixed&quot;,&quot;_transform_translateX_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:3,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_laptop&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile_extra&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"icon.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-icon-wrapper\">\n\t\t\t<a class=\"elementor-icon\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6ODI5MywidG9nZ2xlIjpmYWxzZX0%3D\">\n\t\t\t<i aria-hidden=\"true\" class=\"icon icon-email\"><\/i>\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-bfa08ad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bfa08ad\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-d473172\" data-id=\"d473172\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-da0f387 elementor-widget elementor-widget-heading\" data-id=\"da0f387\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">License<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-af60c32 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"af60c32\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-af60c32\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"af60c32\" data-accordion-type=\"accordion\" data-toogle-speed=\"20\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"do-i-need-to-buy-a-separate-license-for-bing-maps\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1831\"><div class=\"eael-accordion-tab-title\">Do I need to buy a separate license for Bing Maps?<\/div><\/div><div id=\"elementor-tab-content-1831\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"do-i-need-to-buy-a-separate-license-for-bing-maps\"><p>No! Maplytics subscription includes the cost of Bing Maps license.<br \/>Please refer the below-mentioned link for more information:<\/p><p><a href=\"https:\/\/www.inogic.com\/blog\/2015\/12\/no-need-to-purchase-bing-maps-licenses-for-dynamics-crm\/\" target=\"_blank\" rel=\"noopener\">https:\/\/www.inogic.com\/blog\/2015\/12\/no-need-to-purchase-bing-maps-licenses-for-dynamics-crm\/<\/a>\u00a0<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-is-the-termination-clause-for-maplytics-after-the-subscription-has-started\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1832\"><div class=\"eael-accordion-tab-title\">What is the termination clause for Maplytics after the subscription has started?<\/div><\/div><div id=\"elementor-tab-content-1832\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"what-is-the-termination-clause-for-maplytics-after-the-subscription-has-started\"><p>The client can delete all the copies of the solution currently in possession. Please refer to the\u00a0<a href=\"https:\/\/www.maplytics.com\/terms-of-use\">License Terms<\/a>\u00a0for the same, supplied along with Maplytics solution. Also, please inform at\u00a0<a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a>\u00a0that you do not wish to renew the subscription.\u00a0<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"i-am-getting-the-message-the-license-version-and-crm-version-mismatch-what-should-i-do-now\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1833\"><div class=\"eael-accordion-tab-title\">I am getting the message \u2018The license version and CRM version mismatch.\u2019 What should I do now?<\/div><\/div><div id=\"elementor-tab-content-1833\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"i-am-getting-the-message-the-license-version-and-crm-version-mismatch-what-should-i-do-now\"><p>Maplytics license always validates the CRM version. This message indicates that the current CRM version and the CRM version in Maplytics license are not same. Please contact us on\u00a0<a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a>\u00a0with your CRM details to get an updated license issued.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-do-i-change-who-has-maplytics-license\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1834\"><div class=\"eael-accordion-tab-title\">How do I change who has Maplytics license?<\/div><\/div><div id=\"elementor-tab-content-1834\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"how-do-i-change-who-has-maplytics-license\"><p>You can always grant or deny access to Dynamics CRM users for Maplytics.<br \/>Navigate to\u00a0<strong>Maplytics App &gt; Settings &gt; Teams &gt; Maplytics<\/strong>\u00a0(Add or Remove members from this Team to grant or deny Maplytics access)<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"is-maplytics-billed-per-month\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1835\"><div class=\"eael-accordion-tab-title\">Is Maplytics Billed per month?<\/div><\/div><div id=\"elementor-tab-content-1835\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"is-maplytics-billed-per-month\"><p>Maplytics is billed Annually, however, it is priced on per month basis.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-i-increase-the-number-of-users-in-an-existing-subscription\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1836\"><div class=\"eael-accordion-tab-title\">Can I increase the number of users in an existing subscription?<\/div><\/div><div id=\"elementor-tab-content-1836\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"can-i-increase-the-number-of-users-in-an-existing-subscription\"><p>Yes! You can anytime write us a mail on\u00a0<a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a>\u00a0that you want to \u2018n\u2019 number of users to your initial subscription. You will be charged on a pro-rata basis for the remaining period of the current subscription period.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-do-i-extend-my-maplytics-trialsubscription\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1837\"><div class=\"eael-accordion-tab-title\">How do I extend my Maplytics trial\/subscription?<\/div><\/div><div id=\"elementor-tab-content-1837\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"how-do-i-extend-my-maplytics-trialsubscription\"><p>To extend subscription\/trial, please connect with us on\u00a0<a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a>. Our Team will get back to you as soon as possible.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-i-get-a-free-license-for-sandboxdevelopment-environment-on-the-purchase-of-maplytics-license-for-production-instance\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1838\"><div class=\"eael-accordion-tab-title\">Can I get a free license for sandbox\/development environment on the purchase of Maplytics license for production instance?<\/div><\/div><div id=\"elementor-tab-content-1838\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"can-i-get-a-free-license-for-sandboxdevelopment-environment-on-the-purchase-of-maplytics-license-for-production-instance\"><p>Yes, please connect with us on\u00a0<a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a>. Our Team will get back to you as soon as possible.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-d70393e elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"d70393e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f278f8c\" data-id=\"f278f8c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b7d2112 elementor-widget elementor-widget-heading\" data-id=\"b7d2112\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2cd4d6 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"f2cd4d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-f2cd4d6\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"f2cd4d6\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-language-does-maplytics-support\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-2541\"><div class=\"eael-accordion-tab-title\">What language does Maplytics support?<\/div><\/div><div id=\"elementor-tab-content-2541\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"what-language-does-maplytics-support\"><p>Maplytics is a multi-language solution currently supporting the following languages:<br \/>Arabic, German, French, Spanish, Portuguese, Turkish, Hungarian, Dutch, Polish, Italian, and Russian!<br \/>Language support is available for end user pages i.e. Detail Map, Heat Map, Dashboard and Map on individual CRM records. However, the Maplytics Setting pages are available only in English.<br \/>If you are interested in Maplytics and are looking for a language not listed above, please connect with us at\u00a0<a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a>.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-do-i-avail-maplytics-support\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-2542\"><div class=\"eael-accordion-tab-title\">How do I avail Maplytics support?<\/div><\/div><div id=\"elementor-tab-content-2542\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-do-i-avail-maplytics-support\"><p>Please send us your issues at\u00a0<a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a>, and our team will get back to you as soon as possible.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"does-maplytics-have-a-partner-program\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-2543\"><div class=\"eael-accordion-tab-title\">Does Maplytics have a Partner Program?<\/div><\/div><div id=\"elementor-tab-content-2543\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"does-maplytics-have-a-partner-program\"><p>Yes! We have a Inogic Partner Program for Microsoft Dynamics CRM partner.<br \/>Please contact us on\u00a0<a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a> for more information. Visit our <a href=\"https:\/\/www.maplytics.com\/partners\" target=\"_blank\" rel=\"noopener\">Partner Page<\/a> to check our existing Partners.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"where-does-maplytics-host-my-data\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-2544\"><div class=\"eael-accordion-tab-title\">Where does Maplytics host my data?<\/div><\/div><div id=\"elementor-tab-content-2544\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"where-does-maplytics-host-my-data\"><p>Maplytics is a managed solution that runs natively within Dynamics CRM environment. Your CRM data is not hosted by Maplytics on any cloud services. Only address attributes send to Bing Maps to fetch geo-coordinates.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"is-maplytics-a-native-dynamics-365-crm-application\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-2545\"><div class=\"eael-accordion-tab-title\">Is Maplytics a native Dynamics 365 \/ CRM application?<\/div><\/div><div id=\"elementor-tab-content-2545\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"is-maplytics-a-native-dynamics-365-crm-application\"><p>Yes, Maplytics is 100% native Dynamics 365 \/ CRM app. It is a managed solution designed to run natively within Dynamics 365 environment.<\/p><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-653a328 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"653a328\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8925c97\" data-id=\"8925c97\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-26bd1d9 elementor-widget elementor-widget-heading\" data-id=\"26bd1d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Installation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7601b9b elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"7601b9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-7601b9b\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"7601b9b\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-do-i-activate-maplytics-trial\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1231\"><div class=\"eael-accordion-tab-title\">How do I activate Maplytics trial?<\/div><\/div><div id=\"elementor-tab-content-1231\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"how-do-i-activate-maplytics-trial\"><p>Please refer the below-mentioned link for Maplytics trial activation:<br \/><a href=\"https:\/\/www.maplytics.com\/blog\/install-activate-maplytics-dynamics-365\">https:\/\/www.maplytics.com\/blog\/install-activate-maplytics-dynamics-365<\/a><\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-do-i-upgrade-maplytics-solution\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1232\"><div class=\"eael-accordion-tab-title\">How do I upgrade Maplytics solution?<\/div><\/div><div id=\"elementor-tab-content-1232\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-do-i-upgrade-maplytics-solution\"><p>Please refer the below-mentioned link to update Maplytics solution. We ensure that all our updates have backward compatibility with regards to previous Maplytics solution.<br \/><a href=\"https:\/\/www.maplytics.com\/blog\/upgrade-latest-maplytics-solution\">https:\/\/www.maplytics.com\/blog\/upgrade-latest-maplytics-solution<\/a>.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-do-i-uninstall-maplytics-solution\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1233\"><div class=\"eael-accordion-tab-title\">How do I uninstall Maplytics solution?<\/div><\/div><div id=\"elementor-tab-content-1233\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"how-do-i-uninstall-maplytics-solution\"><p>We feel sad that you have to uninstall the solution. It\u2019s pretty simple. Go to\u00a0<strong>Setting &gt; Solution &gt; Select Maplytics &gt; Delete<\/strong>. Maplytics is a managed solution, so it won\u2019t affect any other entity or attribute of CRM.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"i-am-unable-to-see-detail-map-and-heat-map-buttons-in-the-ribbon-bar-what-is-the-reason-behind-this\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1234\"><div class=\"eael-accordion-tab-title\">I am unable to see Detail Map and Heat Map buttons in the ribbon bar. What is the reason behind this?<\/div><\/div><div id=\"elementor-tab-content-1234\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"i-am-unable-to-see-detail-map-and-heat-map-buttons-in-the-ribbon-bar-what-is-the-reason-behind-this\"><p>There are a couple of reasons behind this:<\/p><ul><li>You forgot to configure Maplytics settings. Go to <strong>Maplytics app &gt;Settings &gt; Solution &gt; Open Maplytics solution &gt; Click on \u2018Configure\u2019 button<\/strong>. This will create Entity Map and Dashboard Records for Maplytics.<\/li><li>Logged in User is not added to Team Maplytics. Go to <strong>Setting &gt; Security &gt; Teams &gt; Maplytics<\/strong>\u00a0and add the required user to Team.<\/li><\/ul><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-to-resolve-you-do-not-have-the-privilege-to-use-maplytics-issue\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1235\"><div class=\"eael-accordion-tab-title\">How to resolve \u2018You do not have the privilege to use Maplytics\u2019 issue?<\/div><\/div><div id=\"elementor-tab-content-1235\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"how-to-resolve-you-do-not-have-the-privilege-to-use-maplytics-issue\"><p>There can be two possible reasons behind this:<\/p><ul><li>The user is not added in Team Maplytics: Go to <strong>Settings &gt;Advanced Settings &gt; Settings &gt; Security &gt; Teams &gt; Maplytics<\/strong>\u00a0and check whether the logged in user is added to Team Maplytics. If not, please add the user.<\/li><li>The user does not have Maplytics Security Roles. Go to <strong>Setting &gt; Security &gt; User &gt; Select the required User &gt; Assign either \u2018Maplytics User\u2019 or \u2018Maplytics Admin\u2019 security role.<\/strong><\/li><\/ul><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"i-am-having-issues-while-using-maplytics-and-clickdimensions-in-dynamics-crm\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1236\"><div class=\"eael-accordion-tab-title\">I am having issues while using Maplytics and ClickDimensions in Dynamics CRM<\/div><\/div><div id=\"elementor-tab-content-1236\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"i-am-having-issues-while-using-maplytics-and-clickdimensions-in-dynamics-crm\"><p>Please refer the below link to resolve this issue.<br \/><a href=\"https:\/\/www.maplytics.com\/blog\/fixed-issues-using-maplytics-clickdimensions-dynamics-crm\/\">https:\/\/www.maplytics.com\/blog\/fixed-issues-using-maplytics-clickdimensions-dynamics-crm\/<\/a><br \/>If you have queries or need assistance with this issue, feel free to reach out to us on\u00a0<a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a><\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"unable-to-configure-the-application-due-to-block-unmanaged-customizations-in-production-crm\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1237\"><div class=\"eael-accordion-tab-title\">Unable to Configure the Application Due to \"Block Unmanaged Customizations\" in Production CRM?<\/div><\/div><div id=\"elementor-tab-content-1237\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"unable-to-configure-the-application-due-to-block-unmanaged-customizations-in-production-crm\"><p style=\"text-align: justify\">If the customer wants to create a Geocode workflow for a custom entity and use the Check-in\/Checkout feature, then below are two options:<\/p><ol><li style=\"text-align: justify\">Create the Geocode workflow for a custom entity and configure the Check-in\/Checkout feature on the Dev CRM. Next, create a solution and add the Geocode workflow and check-in entity to that solution. Export the solution as a managed solution and import it into the production CRM.<\/li><li style=\"text-align: justify\">To create a Geocode workflow for a custom entity and configure the Check-in\/Checkout feature, temporarily disable the block unmanaged feature.<\/li><\/ol><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-bf1d17d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"bf1d17d\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-78f01bc\" data-id=\"78f01bc\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-462e970 elementor-widget elementor-widget-heading\" data-id=\"462e970\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Features<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-11c71e5 elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"11c71e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-11c71e5\" data-scroll-on-click=\"no\" data-scroll-speed=\"300\" data-accordion-id=\"11c71e5\" data-accordion-type=\"accordion\" data-toogle-speed=\"295\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-i-view-my-accounts-leads-opportunities-or-custom-entities-on-the-map\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-1861\"><div class=\"eael-accordion-tab-title\">Can I view my Accounts, Leads, Opportunities or Custom Entities on the Map?<\/div><\/div><div id=\"elementor-tab-content-1861\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"can-i-view-my-accounts-leads-opportunities-or-custom-entities-on-the-map\"><p>Yes, with Maplytics plotting CRM data is very simple. You can plot any OOB or Custom entity on the Map. For Maplytics to plot the entities the prerequisite is; either that entity should have its address attribute, or it can be related to any other entity that has the address attribute. You will need to setup Entity Map for the custom entity before plotting on a map. Please refer to below link for the same:<br \/><a href=\"http:\/\/www.maplytics.com\/blog\/setup-entity-map-configure-oob-custom-entities\">www.maplytics.com\/blog\/setup-entity-map-configure-oob-custom-entities<\/a><\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"how-many-data-source-or-entities-can-i-plot-simultaneously-in-maplytics\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-1862\"><div class=\"eael-accordion-tab-title\">How many data source (or entities) can I plot simultaneously in Maplytics?<\/div><\/div><div id=\"elementor-tab-content-1862\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"how-many-data-source-or-entities-can-i-plot-simultaneously-in-maplytics\"><p>You can plot maximum three entities simultaneously on a map. For example: You can visualize accounts, leads and contact simultaneously on a single screen of the map.<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"why-am-i-unable-to-see-the-data-on-the-map\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-1863\"><div class=\"eael-accordion-tab-title\">Why am I unable to see the data on the Map?<\/div><\/div><div id=\"elementor-tab-content-1863\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"why-am-i-unable-to-see-the-data-on-the-map\"><p>One of the primary reason for this is that the records are not geocoded. Please make sure you have latitude and longitude data present in the CRM records. There are two ways to geocode CRM records using Maplytics:<\/p><ul><li><strong>Run the Maplytics Geocoding workflow:<\/strong><br \/>Select records &gt; Run Workflow &gt; select &#8216;Inogic.Maplytics.GeoCoding&#8217; workflow as shown below:<\/li><\/ul><p><img decoding=\"async\" class=\"aligncenter wp-image-4244 size-large\" src=\"\/wp-content\/uploads\/2022\/07\/FAQ-1024x417.png\" alt=\"FAQ\" width=\"1024\" height=\"417\" srcset=\"https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/FAQ-1024x417.png 1024w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/FAQ-300x122.png 300w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/FAQ-768x313.png 768w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/FAQ-24x10.png 24w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/FAQ-36x15.png 36w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/FAQ-48x20.png 48w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/07\/FAQ.png 1067w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/p><ul><li><strong>Run the Batch processing Tool:<\/strong><br \/>Please refer to below link for a systematic guide:<br \/><a href=\"http:\/\/www.inogic.com\/blog\/2016\/06\/geocoding-millions-of-dynamics-crm-records-using-maplytics\">http:\/\/www.inogic.com\/blog\/2016\/06\/geocoding-millions-of-dynamics-crm-records-using-maplytics<\/a><\/li><\/ul><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-i-see-multiple-addresses-of-an-entity-on-the-map-simultaneously\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-1864\"><div class=\"eael-accordion-tab-title\">Can I see multiple addresses of an entity on the map simultaneously?<\/div><\/div><div id=\"elementor-tab-content-1864\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"can-i-see-multiple-addresses-of-an-entity-on-the-map-simultaneously\"><p>Yes, this is possible with Maplytics. You might need to spare few minutes for this workaround. Please visit the link mentioned below and set up two Maplytics dashboards pointing to two different addresses of the same entity:<br \/><a href=\"https:\/\/www.inogic.com\/blog\/2016\/08\/how-to-plot-multiple-addresses-of-same-entity-using-maplytics\" target=\"_blank\" rel=\"noopener\">https:\/\/www.inogic.com\/blog\/2016\/08\/how-to-plot-multiple-addresses-of-same-entity-using-maplytics<\/a><\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-views-are-present-in-the-select-datasource-list\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-1865\"><div class=\"eael-accordion-tab-title\">What views are present in the \u2018Select Datasource\u2019 list?<\/div><\/div><div id=\"elementor-tab-content-1865\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"what-views-are-present-in-the-select-datasource-list\"><p>Maplytics binds the following views on the map:<br \/>\u2022 System Views<br \/>\u2022 Personal View<br \/>\u2022 Marketing List<br \/>\u2022 Maplytics Dashboard Records<br \/><a href=\"\/wp-content\/uploads\/2022\/08\/200891974.png\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"aligncenter wp-image-21685 size-full\" src=\"\/wp-content\/uploads\/2022\/08\/200891974.png\" alt=\"What views are present in the \u2018Select Datasource\u2019 list?\" width=\"1888\" height=\"814\" srcset=\"https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/200891974.png 1888w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/200891974-300x129.png 300w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/200891974-1024x441.png 1024w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/200891974-768x331.png 768w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/200891974-1536x662.png 1536w\" sizes=\"(max-width: 1888px) 100vw, 1888px\" \/><\/a><\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"what-field-attributes-are-present-in-the-select-category-dropdown\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-1866\"><div class=\"eael-accordion-tab-title\">What field attributes are present in the \u2018Select Category\u2019 dropdown?<\/div><\/div><div id=\"elementor-tab-content-1866\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"what-field-attributes-are-present-in-the-select-category-dropdown\"><p>Category drop-down list contains the list of all field attributes (Custom as well as OOB) for the selected entity. It does not depend on the selected view. For example, in below screenshot Category will have a list of all field attribute from Account entity: <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21694 size-full\" src=\"\/wp-content\/uploads\/2022\/08\/1117846831.png\" alt=\"What field attributes are present in the \u2018Select Category dropdown\" width=\"1078\" height=\"519\" srcset=\"https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/1117846831.png 1078w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/1117846831-300x144.png 300w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/1117846831-1024x493.png 1024w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/1117846831-768x370.png 768w\" sizes=\"(max-width: 1078px) 100vw, 1078px\" \/><\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"are-the-maps-downloadable\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-1867\"><div class=\"eael-accordion-tab-title\">Are the maps downloadable?<\/div><\/div><div id=\"elementor-tab-content-1867\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"are-the-maps-downloadable\"><p>Maps are downloadable. You can save the map as .png format image. Click on the vertical ellipsis menu for the download option as seen below:<a href=\"\/wp-content\/uploads\/2022\/08\/257514184.png\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21695 size-full\" src=\"\/wp-content\/uploads\/2022\/08\/257514184.png\" alt=\"Are the maps downloadable?\" width=\"1223\" height=\"551\" srcset=\"https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/257514184.png 1223w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/257514184-300x135.png 300w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/257514184-1024x461.png 1024w, https:\/\/www.maplytics.com\/wp-content\/uploads\/2022\/08\/257514184-768x346.png 768w\" sizes=\"(max-width: 1223px) 100vw, 1223px\" \/><\/a><\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-i-get-voice-directions-of-the-route-on-an-iphone-or-an-ipad\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"8\" aria-controls=\"elementor-tab-content-1868\"><div class=\"eael-accordion-tab-title\">Can I get Voice Directions of the Route on an iPhone or an iPad?<\/div><\/div><div id=\"elementor-tab-content-1868\" class=\"eael-accordion-content clearfix\" data-tab=\"8\" aria-labelledby=\"can-i-get-voice-directions-of-the-route-on-an-iphone-or-an-ipad\"><p>Yes! When you make a route for your day on the desktop version, you can send an email of the route to your mobile for voice directions. Please refer the below-mentioned link for the same:<br \/><a href=\"https:\/\/www.maplytics.com\/blog\/save-share-optimized-route-within-dynamics-365\" target=\"_blank\" rel=\"noopener\">https:\/\/www.maplytics.com\/blog\/save-share-optimized-route-within-dynamics-365<\/a><br \/>\u00a0<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"can-i-add-advance-find-views-personal-views-and-see-them-on-the-map-screen\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"9\" aria-controls=\"elementor-tab-content-1869\"><div class=\"eael-accordion-tab-title\">Can I add advance find views (personal views) and see them on the Map screen?<\/div><\/div><div id=\"elementor-tab-content-1869\" class=\"eael-accordion-content clearfix\" data-tab=\"9\" aria-labelledby=\"can-i-add-advance-find-views-personal-views-and-see-them-on-the-map-screen\"><div class=\"accordion mb-3\"><div class=\"answer\"><div class=\"px-2 px-lg-3 py-4\"><p>Yes, you can add as many personal views as you would like to see on the map.<\/p><\/div><\/div><\/div><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"will-it-be-possible-to-customize-addremovechange-features-as-per-our-requirements\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"10\" aria-controls=\"elementor-tab-content-18610\"><div class=\"eael-accordion-tab-title\">Will it be possible to customize, add\/remove\/change features as per our requirements?<\/div><\/div><div id=\"elementor-tab-content-18610\" class=\"eael-accordion-content clearfix\" data-tab=\"10\" aria-labelledby=\"will-it-be-possible-to-customize-addremovechange-features-as-per-our-requirements\"><p>We can do some basic customizations like adding tooltip attributes, defining categories etc. Please contact us at\u00a0<a href=\"mailto:crm@inogic.com\">crm@inogic.com<\/a>, if you have any specific requirements, we can surely consider adding it as a feature in Maplytics.\u00a0<\/p><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"i-am-unable-to-see-maplytics-in-my-native-language-what-is-the-reason-behind-this\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"11\" aria-controls=\"elementor-tab-content-18611\"><div class=\"eael-accordion-tab-title\">I am unable to see Maplytics in my native language. What is the reason behind this?<\/div><\/div><div id=\"elementor-tab-content-18611\" class=\"eael-accordion-content clearfix\" data-tab=\"11\" aria-labelledby=\"i-am-unable-to-see-maplytics-in-my-native-language-what-is-the-reason-behind-this\"><p>There are two reasons behind this:<\/p><ul><li>Maplytics is currently available in six different languages; German, Spanish, French, Portuguese, Turkish, and English. English is the default language of the solution. If your native language is other than these six supported languages, Maplytics will load in the English language.<\/li><li>If you have activated the language pack after importing Maplytics solution then on changing the language, the solution will be available in English language only. Please reimport Maplytics solution to resolve this issue.<\/li><\/ul><\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"does-maplytics-work-on-dynamics-365-app\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"12\" aria-controls=\"elementor-tab-content-18612\"><div class=\"eael-accordion-tab-title\">Does Maplytics work on Dynamics 365 App?<\/div><\/div><div id=\"elementor-tab-content-18612\" class=\"eael-accordion-content clearfix\" data-tab=\"12\" aria-labelledby=\"does-maplytics-work-on-dynamics-365-app\"><div class=\"faq\"><div class=\"container\"><div class=\"row\"><div class=\"col-lg-8\"><div class=\"tab-content\"><div id=\"menu19\" class=\"tab-pane active\"><div class=\"accordion mb-3\"><div class=\"answer\"><div class=\"px-2 px-lg-3 py-4\"><p>Yes, Maplytics works on Dynamics 365 App.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-c7d74b9 e-flex e-con-boxed e-con e-parent\" data-id=\"c7d74b9\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-ba74207 e-con-full e-flex e-con e-child\" data-id=\"ba74207\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ae0c367 elementor-widget elementor-widget-heading\" data-id=\"ae0c367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">Still Have Questions?<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5b014db elementor-widget elementor-widget-heading\" data-id=\"5b014db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h4 class=\"elementor-heading-title elementor-size-default\">If you didn\u2019t find what you\u2019re looking for, our team is here to help.<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f3df987 e-con-full e-flex e-con e-child\" data-id=\"f3df987\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8adeebe elementor-align-right elementor-mobile-align-center elementor-widget elementor-widget-button\" data-id=\"8adeebe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm elementor-animation-pop\" href=\"https:\/\/www.maplytics.com\/contact\/\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contact us<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>A visit to some FAQ&#8217;s Get some of your common queries answered and make way to learn Maplytics some more Maplytics FAQ&#8217;s License Do I need to buy a separate license for Bing Maps? No! Maplytics subscription includes the cost of Bing Maps license.Please refer the below-mentioned link for more information: https:\/\/www.inogic.com\/blog\/2015\/12\/no-need-to-purchase-bing-maps-licenses-for-dynamics-crm\/\u00a0 What is the [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-481","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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