Find the Most Valuable Call Center Solutions for Your Business

Since 2004 we are leading the way in the development of advanced software solutions for the Asterisk PBX, setting up modern standards for call center performance measurement.

Welcome to Loway

Join the thousands of companies that found their solutions with us.

20+ years

of experience

over 10k

trusted clients

100%

Swiss made

What we can do for you

QueueMetrics simplifies call center operations with a dedicated agent interface, built-in WebRTC softphone, text messaging, and alarms. It integrates with CRMs like Salesforce and Vtiger, offers over 200 metrics, and includes tools for quality tracking. Real-time features like Wallboards, whisper, spy, and barge help monitor performance. With 15+ years of experience, QueueMetrics continuously evolves to support modern contact centers.

Try QueueMetrics

WombatDialer dialer software is highly scalable, multi-server and works with your existing Asterisk PBX. With easy to use campaign management tools it boosts agents productivity and improves your call center campaigns with automatic dialing, queue recalls functions, call forwarding options, and different dialing modes including direct, reverse, preview, manual and predictive.

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"Measurement is the first step that leads to control
and eventually to improvement".

If you can't measure something, you can't understand it.
If you can't understand it, you can't control it.
If you can't control it, you can't improve it.

H. James Harrington