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Yetto

Yetto

Software Development

Brooklyn, NY 417 followers

Your help desk should help you, too

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About us

A support tool built by support professionals, for support professionals

Website
https://yetto.app
Industry
Software Development
Company size
2-10 employees
Headquarters
Brooklyn, NY
Type
Privately Held
Founded
2022

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Updates

  • View organization page for Yetto
    Yetto

    417 followers

    Big news! We have a new product in beta right now! https://dashbort.yetto.app

    View profile for Brian Levine
    Brian Levine

    We got some new stuff brewing at Yetto. Lately, we've been focusing on data analysis and reporting. After talking to dozens of teams about their systems and workflows and hacks and workarounds, we started building something different. Its codename is Dashbort and we're building it to work with your existing helpdesk. If you've been struggling to get useful insights out of your support data, this is for you. Check it out at https://dashbort.yetto.app. Let us know what you think, and get in touch if you want to give it a spin with your real data.

  • View organization page for Yetto
    Yetto

    417 followers

    The future of Support is interconnected. Let's build it together.

    View profile for Brian Levine
    Brian Levine

    Customer support is an integral, integrated part of the company. Support tools should be, too. Today we're releasing something new - integration triggers. Simply put, these let you automate actions in Yetto based off of activity in other apps. We're starting small with our GitHub integration, triggering automations when GitHub issues are closed or reopened. The possibilities are huge here and I'm going to break my release day rule and tell you that I'm really excited about where this is going. Support work crosses all sorts of team boundaries, and we think your tools should do the same. Now they can. https://lnkd.in/djqFa2ZA

  • Yetto reposted this

    View profile for Brian Levine
    Brian Levine

    Big user interface ship this week! One of the goals of Yetto, the product, is to make the hard stuff easy for support teams. In line with that, we're giving teams an easier way to build and work with switches. We liked offering the ability to write and edit the raw json that switches read from. Early users liked the power and flexibility of our automation system. But people didn't like having to learn a new syntax. So let's flatten the learning curve as much as possible. Build switches in an intuitive UI that retains all the flexibility of our original switch editor. It's live today and we can't wait to see what you build with it! Read the blog post here: https://lnkd.in/dfjV_z5C

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