UpdateAI

We don’t always talk CS on the Unchurned podcast. Josh Schachter and Kristi Faltorusso shot the breeze, talked about some personal stuff, and gave a podcast update on the most recent episode. Watch it all here👇 https://lnkd.in/g8V9WBpb

🚨 Bonus points if you're already using any of these and can explain how you're doing it in the comments...

Few people know more about gathering the best customer insights than Cait, CCO at Airtable. She learned how to do this with maximum effectiveness while running the support team at Zendesk. Her episode is definitely a 'must listen' 🙌 Watch and listen to the full episode👇 YouTube: https://lnkd.in/gUttPbkv Spotify: https://lnkd.in/g7BEy4r4 Apple: https://lnkd.in/gE7wzRyn

Are YOU 🫵 building a community for your customers? Airtable is setting the standard for how power users should be engaged in a community setting. Cait, CCO at Airtable, talks about this and many other important topics on the most recent episode of Unchurned with Josh Schachter. Watch and listen to the full episode👇 YouTube: https://lnkd.in/gUttPbkv Spotify: https://lnkd.in/g7BEy4r4 Apple: https://lnkd.in/gE7wzRyn

Finish this sentence: Your Customer Success team is only as good as _________

Propaganda we're not falling for: - Recap emails are optional - Meetings are a waste of time - Customer Success is just glorified support - "Oh, I'll totally remember what was said on this call."

Who's going to Pulse?! Gainsight has BIG plans this year, and Nick Mehta revealed what he hopes everyone walks away with...👇 Watch and listen to the full episode: YouTube: https://lnkd.in/gRawJux7 Spotify: https://lnkd.in/gCtvMU-x Apple: https://lnkd.in/gCAiF6aA

If you could snap your fingers and have one thing in your life be fully automated, what would it be?

Michael Goetz joined Josh Schachter and Kristi Faltorusso on the most recent episode of Unchurned to break down how companies like GitHub are driving customer outcomes. Listen to the full episode👇 YouTube: https://lnkd.in/g_k2Pv6W Spotify: https://lnkd.in/gVw8bhVN Apple: https://lnkd.in/gTift5PV

Any GTM role is a sales role. Carly Van Kirk got this advice early in her career, and it's what's driven her success as a GTM leader. In her episode, she shared how AngelList is leveling up Customer Success to become a true revenue driver 💰 Listen to the full episode👇 YouTube: https://lnkd.in/gTaN8dfm Spotify: https://lnkd.in/gjM6Q5eb Apple: https://lnkd.in/guwHz8jg