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SingleComm

SingleComm

Software Development

Richmond, Virginia 1,305 followers

Your Contact Center. Reimagined.

About us

Imagine a future where your customer communication flows smoothly, without a hitch, across all channels – that's SingleComm. We're not just another CCaaS provider; we're the game-changer. With us, you're getting the only complete, cloud-native, OmniChannel experience that's designed to be as dynamic and forward-thinking as your business needs. Our platform doesn’t just adapt; it's built from the ground up to be the most customizable and agile system in the industry. And we know that support matters – that's why our best-in-class support team is on standby, guaranteeing a human response within 5 minutes. Don't just take our word for it – experience the difference with SingleComm, where innovation meets unrivaled efficiency. Discover the power of one: the single solution with omnichannel ACD, workforce management tools, customized agent workflows, enriched analytics, and more, created and run by call center professionals. Discover the cloud-native, modular, powerful WebRTC platform that cuts agent training time in half while delivering more one-call resolutions. Make the call to choose SingleComm.

Website
http://www.singlecomm.com
Industry
Software Development
Company size
51-200 employees
Headquarters
Richmond, Virginia
Type
Privately Held
Founded
2014
Specialties
Visual IVR, Dynamic Scripting, Virtual ACD, Predictive or Preview Dialing, Chat & SMS, Unified Analytics, Customer Experience, AWS, Cloud, and Omnichannel

Locations

Employees at SingleComm

Updates

  • 🎉 Get Started with SingleComm—Risk-Free! Curious about transforming your contact center operations? Now’s the time to explore what SingleComm can do for you with our FREE 60-day trial. Here’s why you should try it today: 🚀 Easy Setup – Start using SingleComm in just a few days. 🔧 Test Features Your Way – Access all platform capabilities with no hidden limitations. 🔒 Completely Risk-Free – No commitment, just the chance to see real results. Discover how SingleComm simplifies your workflows, enhances customer satisfaction, and reduces operational costs—all while meeting the most stringent security standards like HIPPA, SOC 2, and PCI compliance. AND providing best in class support - our tickets are acknowledged with a human touch within 5 minutes. 👉 See the difference for yourself—start your free trial today! Click Here to Get Started. https://hubs.la/Q03DqGX50 #CCaaS #CustomerExperience #TestBeforeYouInvest #SingleComm

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  • Ready to revolutionize your healthcare operations? 🏥 Fragmented systems and multiple logins can lead to inefficiencies, high costs, and security risks. A large healthcare organization faced these challenges with 150 separate logins for their customer service tools! 🤯 By consolidating their systems into a single, unified platform with SingleComm's CCaaS solution, they achieved remarkable results: - 43% annual reduction in software expenses 💰 - 35% improvement in team productivity 📈 - 27% decrease in customer service resolution times ⏰ Discover how a unified and efficient platform can lead to better outcomes for your business and your customers. Read the full story here: https://hubs.la/Q03DqzTf0 #Healthcare #CCaaS #CustomerExperience #HealthcareIT #CaseStudy #TestBeforeYouInvest #SingleComm

  • 🚀 Transform Your Contact Center in Just 60 Days—Risk-Free! Contact center leaders, imagine deploying a powerful, scalable system in days, not weeks. With SingleComm, you CAN. Our cloud-based CCaaS solution is designed to help you reduce costs, streamline workflows, and enhance customer satisfaction—all with robust security at its core. Here’s why our customers love SingleComm: 🕒 Rapid Deployment – Start seeing value right away. 🌍 Omnichannel Support – Connect with customers on their terms. 🔒 Secure & Compliant – SOC 2, PCI, and HIPAA-ready. 👉 Don’t just take our word for it—try it! Start your FREE 60-day trial today and see the difference. Book a Demo with SingleComm 💡 Test Before You Invest! #ContactCenter #CCaaS #CustomerExperience #omnichannel #singlecomm https://hubs.la/Q03C-Gjd0

  • View organization page for SingleComm

    1,305 followers

    🚨 Breaking New Ground in Healthcare Engagement 🚨 We’re excited to announce the launch of SingleComm’s Agent Kiosk—a transformative innovation set to revolutionize patient experiences across the healthcare industry. https://lnkd.in/g3K_fCgR Designed for check-ins, scheduling, FAQs, and more, the Agent Kiosk bridges the gap between patient expectations and provider capabilities. Whether powered by AI or your trusted agents, it delivers personalized, efficient service—reducing wait times, increasing satisfaction, and improving operational performance. 💬 “This is about redefining—not just improving—healthcare service,” says our CEO, Michael Puccinelli 🔹 Seamlessly integrates with EMRs and existing systems 🔹 Scalable for clinics to enterprise health networks 🔹 Automates routine tasks so staff can focus on what truly matters—patient care Join us as we usher in a new era of healthcare engagement. 📍 Learn more or request a demo #HealthcareInnovation #CCaaS #PatientExperience #AIinHealthcare #HealthTech #SingleComm #DigitalHealth #PatientEngagement

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Funding

SingleComm 1 total round

Last Round

Seed
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