We believe RCS is the future of customer communication. RCS for Business creates rich, secure, personalized experiences that help you connect with customers like never before. Here's what marketing experts Miriam Liszewski, Lodema Steinbach, Laksh Dua, and Jonathan Bean have to say about RCS.
About us
Sinch’s vision is to connect every business with every customer, everywhere in the world. With the industry’s most trusted foundation for intelligent customer communications, Sinch powers over 900 million customer interactions annually for more than 190,000 customers across the globe. Leading global companies, including AI innovators, rely on Sinch to strengthen customer relationships and deliver seamless experiences across messaging, email, and voice. Profitable since its founding in 2008, Sinch generated net sales of USD 3 billion (SEK 28.7 billion) in 2024 and has over 4,000 employees in more than 60 countries, with headquarters in Stockholm. Sinch is listed on Nasdaq Stockholm (XSTO: SINCH). Visit us at sinch.com.
- Website
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http://www.sinch.com
External link for Sinch
- Industry
- IT Services and IT Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Stockholm, Stockholm County
- Type
- Public Company
- Specialties
- cloud communications, VoIP, API, telecommunications, SMS, SaaS, telephony, Voice, RCS, Personalized messaging, Video, CPaaS, Mobile messaging, Mobile marketing, Customized video, and RCS Business Messaging
Locations
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Primary
Get directions
Lindhagensgatan 112
Stockholm, Stockholm County 112 51, SE
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Get directions
3500 Lenox Rd NE
Suite #1875
Atlanta, Georgia 30326, US
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Get directions
321 Orchard Road
08-01
Singapore, 238866, SG
Employees at Sinch
Updates
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🚀 Live webinar: Building Trust with Secure Messaging Join leaders from Sinch and Meta for a live discussion on how WhatsApp Business is redefining secure, high-engagement customer communication. Tuesday, 17 March 2025 | 12:00 PM SG / 3:00 PM AEDT What you’ll learn: • How to earn trust with secure, verifiable messaging with channels like WhatsApp • How to scale conversations using AI + human handoff without losing trust • What best practice looks like for high-quality, compliant messaging 👉 Register now: https://lnkd.in/geh4cTSi
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Keeping up with your customers is the best way to build long-term relationships and increase lifetime value. Our very own Venky Naravulu is joining Daniele Tedesco, Mark Ritson, and Sunny Neely for a conversation about tech, trust, and real-world CX wins. This SAP panel explores how leaders and partners can modernize systems powered by AI, improve engagement, and drive real results across the business. Expect real stories, honest lessons, and practical insight. Register now 👉 https://bit.ly/40xOS1V
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MWC Day 3! 🐝 The conversations keep getting better. We’ve been talking about the future of communications, AI-driven engagement, and what it takes to scale intelligently across channels. Here’s what we’re hearing: every company is on a different AI journey. Different maturity levels. Different ambitions. Different approaches. That’s exactly how we built our platform. Whether you’re just starting with AI, running your own models, or somewhere in between, Sinch adapts. One infrastructure. Every path. Your choice. We power trusted communications for companies at every stage of their AI evolution. Messaging, voice, email. Built to scale with you. Still here through tomorrow at Hall 5, Stand 5A15. Come talk to our team about where you’re headed. #MWC26
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Sinch reposted this
RCS isn’t “coming soon” anymore. It’s here. In Episode 14 of The Whiskey and Wireless Podcast, Miriam Liszewski, RCS Commercial Product Manager at Sinch, joins Ron Willett to talk about what changed in the last 18 months, and why Apple’s support was the real tipping point for enterprise adoption. If you’re still thinking of RCS as “future tech,” this conversation is worth your time. 🎧 Watch now: https://lnkd.in/eQ9NZvBZ 📡 Subscribe for more conversations with the people shaping messaging’s next chapter. #RCS #Telecom #A2P #Podcast #Sinch #WhiskeyAndWireless
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Voice is having a quiet comeback. Preferences haven't changed: when clarity, judgment, and trust matter, real-time conversation still delivers what no other channel can. What’s different now is how voice is evolving, with AI handling routine questions, richer context built in, and humans brought in when it counts. As communication scales, voice isn’t going away. It’s getting smarter. That's exactly what Sophie Cheng, Vandita Arora, and Stefano Nicoletti discussed in our Sinch Predictions panel discussion a few weeks ago.
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MWC Day 2, let's go! 🐝 Yesterday our booth was buzzing with conversations about what's next in global communications. The energy was incredible! Today keeps the momentum going: ✔️ Our co-founder Robert Gerstmann speaks on the "AI at the Gateway: Where Networks Learn to Earn" panel. ✔️ We're showcasing RCS for Business and WhatsApp demos. ✔️ Our customer Nespresso is at Google Android Avenue (between Halls 2-3), and we're part of the Android Partner Walk. Stop by for pins. ✔️ Tonight at 5PM: Join us and Meta for drinks at the Sinch booth. Orders run through a WhatsApp chatbot, because that's how it should work. 🍸 Hall 5, Stand 5A15. Our team is here, ready to talk through what we're building and where communications is headed. Friendly, knowledgeable, and excited to connect. See you there! #MWC26
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Honored to say we've won a MEFFYS 2026 award! Our project with Familhão for their WhatsApp experience took home the prize in the 'Messaging Channels' category. This is a huge recognition of our team's hard work and innovation in creating a truly groundbreaking customer experience on WhatsApp. A massive congratulations to everyone involved in the Familhão project!
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Sinch reposted this
Customers move faster than most organizations can react. One wrong move and loyalty can vanish 📉 🤝 Join our panel of global leaders to see how top organisations are harnessing AI and real-world insights to lead the way, boost engagement, and drive real results. Don’t just watch the industry change, be part of it. Register now 👉 https://bit.ly/40xOS1V
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🥳 Excited to share that Sinch is partnering with Litecard (Connected Commerce across Apple and Google Wallets) to unlock the power of wallet marketing. Litecard helps brands boost purchase frequency and customer lifetime value by connecting mobile wallets directly into their CRM ecosystem - creating seamless, frictionless engagement that drives real sales. Curious how Litecard could fit into your customer journey? Let’s chat.
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