Runbear

Couldn’t resist recording this — my workflow has totally changed! Slack and email requests used to pull me in every direction. Now most of them are handled instantly, so I can actually focus without feeling guilty. Recorded a quick video to show how I work these days with Runbear 👇 Check it out.

Big news. Runbear's Inbox beta is now live! 🚀 Over the last year, I’ve spent a lot of time talking with customers. Account managers, CSM teams, founders. Different roles. Same problem. Everyone says the same thing: “I don’t mind replying to emails. I just lose time figuring out what’s going on.” What happened last time? Who’s involved? What should I do after I reply? That context lives across CRM, calendar, tickets, and docs. Your inbox never had it. So we built Inbox around that insight. In under 5 minutes, your inbox becomes an AI Inbox Agent. No complicated setup. No workflow changes. When a real client message comes in, it: 👉 Summarizes what matters 👉 Pulls context from your tools 👉 Drafts a reply you can send or quickly edit 👉 Serves clickable actions so nothing slips through Teams testing this are replying up to 10× faster, not because they type faster, but because the thinking is already done. For a limited group, we’re sharing a one-month free access code ($99 value), available until the end of February. 📥 Comment or DM “Inbox” while spots are open!

I don’t lose time replying to emails. I lose time getting ready to reply. Open email → Check CRM → Search Slack → Look up tickets → Figure out next steps → Then reply. By then, my focus is gone. After talking to dozens of Account Managers and CSMs, it became clear: The inbox isn’t just a tool. It’s the bottleneck. So we asked one question: What if your inbox already had the context ready? Not to auto-send. Not to replace judgment. Just to remove the repeatable work that slows everything down. At Runbear, we’ve been using this internally every day. We’re opening this up next week. Can't wait to share! 🚀

My inbox is a graveyard of 𝘴𝘯𝘰𝘰𝘻𝘦𝘥 and “𝘮𝘢𝘳𝘬𝘦𝘥 𝘢𝘴 𝘶𝘯𝘳𝘦𝘢𝘥” emails. Every morning, my most valuable hours go straight into email ✉️ and Slack 💬. Then it hit me: “Wait… didn’t we already build Runbear for this?” We did! Using Runbear, I successfully built an AI agent that handles requests from email and Slack faster—and frankly, better—than I can. It works like a charm. Now we’re getting ready to release the new feature publicly: Runbear Inbox 🚀 I use it every single day, and I can’t wait to share it with you. More soon 👀

My cofounder,Liam (Hoseong) Hwang, finally made it to the U.S. last Friday! After more than a year of delays, we’ve been managing our teams across time zones. While we made it work, building apart from my cofounder was never easy. I’ve truly missed having him by my side. Now, I’m thrilled to be here in the Bay Area with my CTO. I can already feel the energy shift, and I can’t wait to see how much faster and stronger our team will move together. Cheers to my Runbear team. This marks the beginning of our next chapter! 🚀 P.S. Ironically, I’m writing this on a flight back to Korea for a two-week visit 😂

Free app alert 🚀 We just released a Slack AI agent for Google Analytics, and it’s free! My team built it for me, as I had asked them about website traffic and insights every single day. It worked so well that I asked them to share the use case publicly. But they went even further: they turned it into a standalone app anyone can install with one click! ✅ No sign-up ✅ No payment ✅ Works like magic In less than 30 seconds, you’ll have GA insights delivered right in Slack. No more spending time making marketing performance reports. Give it a try and see how effortless it can be. https://lnkd.in/gP2hx4ng