PayPal

Today marks the start of a new chapter at PayPal. Join us in welcoming Enrique Lores as he begins his role as President and CEO! 🎉

Proud to share PayPal ranked #1 in AI Talent in the Evident AI Index for Payments. This recognition reflects our belief that AI is not just changing what’s possible for our products, it’s expanding what’s possible for our people. By investing in tools, training and experimentation, we’re enabling our teams to do their best work. Thank you to every PayPal employee leaning in with curiosity and a commitment to learn. The future of commerce will be built by people who partner with AI, and we’re proud to build it together. Read more: https://lnkd.in/gn-33V-Z

🔎 Did you know there are different types of PayPal disputes in the U.S.? Here’s how to tell them apart: 1️⃣ Unauthorized activity – A payment you didn’t make. 2️⃣ Issues with a purchase – Item not received, or not as described. 3️⃣ Billing errors – Duplicate charges or charged a different amount. 👉 Knowing the difference helps resolve issues faster. Learn more: https://lnkd.in/eEvbtQ3W

We’re proud to partner with Debenhams Group on a bold step into the future of retail. Debenhams Group has become the first UK retailer to partner with PayPal on an AI-driven shopping experience — bringing conversational commerce to life within the PayPal app. Currently available to select customers in the US, the experience enables shoppers to: 💬 Discover products through natural, conversational prompts 🤖 Receive intelligent, AI-powered recommendations tailored to their preferences 💳 Check out seamlessly within the PayPal app Together, we’re reimagining how people move from inspiration to purchase — making shopping feel more like a conversation than a search. We look forward to bringing this experience to the UK later this year. What are you shopping for? 🛍️

Small businesses are at the center of our mission. Many entrepreneurs see AI as critical to staying competitive, but access to practical training remains a barrier. By partnering with Google, we're bringing Grow with Google AI Professional Certificate to small businesses across the U.S. at no cost. In under 10 hours, teams gain practical AI skills to turn data into insights, ideas into plans and technology into everyday impact. No coding required. Expanding access to opportunity is core to how we support the businesses that rely on us every day. Sign up here: goo.gle/smb-paypal

Join us in celebrating Black History Month by uplifting the voices of our employees who inspire belonging, honor legacy, and strengthen communities around the world. Their stories of culture, leadership, and resilience shape who we are—and help create pathways for others.

We’re collaborating with Sabre Corporation and Mindtrip, Inc. to deliver an end-to-end agentic AI travel experience--bringing inspiration, planning, booking, and payment into a single, conversational flow. By bringing together Mindtrip’s AI platform, Sabre’s enterprise-grade travel infrastructure and AI expertise, and PayPal’s trusted brand, personalization, and flexible payments, we’re simplifying travel into one intelligent experience—from conversation to booking: https://lnkd.in/eVvgDTbh

Xoom is partnering with AstroPay. Direct-to-wallet transfers are now live in Colombia, with more markets coming soon.

🚫 Don’t pay the “fees” – it’s a scam! There’s a common trick making the rounds: You’re selling an item online. You get an official-looking email “from PayPal” saying the buyer paid. Then comes the catch: you’re told to cover “transaction fees” (often through different payment methods or gift cards) before the funds are released. 👉 Here’s the truth: PayPal never asks sellers to pay fees upfront, and never requires you to send money through other platforms to release a payment. ✅ How to protect yourself: Always check your PayPal account directly – if the money isn’t there, it isn’t real. Look carefully at the sender’s email (spoofing is common). If anyone pressures you to “pay first,” stop right there. Remember: if it feels off, it probably is. Stay safe, keep your hard-earned money, and let the scammers be the only ones disappointed. Learn more about how to stay safe selling online https://lnkd.in/eZRmduj5

Welcome to Enrique Lores, PayPal’s next President and CEO. His appointment by our Board reflects a clear commitment to strengthening our execution, innovation, and performance. He previously served on our Board for nearly five years and as Board Chair since July 2024. We also reported fourth quarter and full year 2025 results today, marking our second consecutive year of diversified, profitable growth. While our online branded checkout performance is not yet where we want it to be, we are executing against a focused plan and are confident in our ability to stabilize and strengthen it. As we look ahead, with a clear strategy and strong foundation in place, we believe we are positioned well for 2026 and beyond. Thanks to the PayPal team for your dedication to our customers. Read more: http://www.payp.al/4Q25