We're growing the team at NGDATA and looking for a Customer Success Manager to join us. If you're genuinely passionate about community and regional banks, not just familiar with the space, but excited about what these institutions mean to the people they serve and their community, we'd love to talk. The right person will thrive in a world where data, decisioning, and engagement all connect in one solution. We help banks move from insight to action intelligently, and our CSM team is at the heart of making that real for customers. If that sounds like your kind of work, reach out or apply through the link below. Happy to share more.
About us
NGDATA is a global digital experience company that partners with businesses to harness the power of data to drive customer-centricity. Our solutions centralize customer data and use AI modeling and machine learning to recommend industry-specific, omnichannel customer engagement journeys. These recommendations build lasting relationships with customers, and drive business impact through retention and an increase in wallet share and market share. In over a decade of experience collaborating with data-rich industries including financial services, telecommunications, media and entertainment, utilities, and hospitality; NGDATA's cutting-edge technology and team of experts have delivered more than half a billion personalized recommendations for companies around the world.
- Website
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https://www.ngdata.com
External link for NGDATA
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Gent
- Type
- Privately Held
- Founded
- 2012
- Specialties
- Big Data, Customer DNA, Customer Experience Management, Trends Preferences and Alerts, Customer Data Platform, Data-Driven Marketing, ROI, CDP, Digital Transformation, Real-time Marketing, and Next Best Experience
Products
Intelligent Engagement Platform
Customer Data Platforms (CDP)
NGDATA lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated multi-attribute customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities that go beyond a standard Customer Data Platform such as in-built analytics, AI-powered capabilities, and decision-making formulas, NGDATA boosts commercial success for clients by developing a deeper understanding of their customers, increasing customer lifetime value, reducing churn, and lowering cost per conversion. The intuitive UI makes it easy for business users to use the platform while IT and analytics retain oversight and control. Founded in 2012, NGDATA has offices in the USA, Europe, Asia-Pacific, and has its HQ in Ghent, Belgium.
Locations
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Primary
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Sluisweg 2, Bus 10
Gent, 9000, BE
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530 7th Avenue
Suite 902
New York, New York 10018, US
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New Link Road, Andheri West
Idea Square, 2nd Floor, B42 (Opposite: Citi Mall Lane)
Mumbai, Maharashtra 400053, IN
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Pentagon Tower 1
Level 6, Office #602
Magarpatta City, Hadaspar, Pune 411028, IN